How To
How To
670 results
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• Please check whether you connected JBL DRG with your smartphone and head unit via Bluetooth before, then power off the head unit. • If you have, wait 2 minutes for JBL DRG to reconnect to smartphone after power on. This is because JBL DRG will automatically search for the head unit, first then the smart phone.Was this helpful? Thank you for your feedback!
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Please make sure that the audio out format is set to PCM in the TV. Dolby Digital or other surround formats will not work with the BTA 20 transmitter.Was this helpful? Thank you for your feedback!
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Please make sure that if you use 5GHz or 2.4GHz Wi-Fi, all your speakers are connected to either 2.4GHz or all are connected to 5GHz Wi-Fi to have the best performance.Was this helpful? Thank you for your feedback!
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Make sure your WiFi extender's name is not the same as that of your main WiFi network. Please use 5 GHz WiFi extenders only for best performance.Was this helpful? Thank you for your feedback!
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The new Boombox 2 does not feature the Indoor/Outdoor Mode. With the first generation Boombox, the Outdoor Mode was loud, but lacking sufficient bass. The Boombox 2 has both improved bass and loudness to create the perfect balanced sound for all environments.
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The InfinityLab power bank will not damage your device.
The InfinityLab power bank will deliver the power your device needs during charging, andd the InfinityLab power bank features auto protection against overheating and features overcurrent/overvoltage conditions.Was this helpful? Thank you for your feedback! -
To power on the device, place one of the headphones inside your ear and press and hold the center button on the inline mic. You should hear the audible voice stating, “powering on” and a blue blinking light should appear at the top of the inline mic. If this is your first time connecting to a device, it should immediately go into pairing mode. The device should recognize the Inspire/Focus 500 Wireless headphone. Once you select that option, the audible voice should state, “connected”. If you are trying to connect to a different device, turn the headphones on and press and hold for 3-5 seconds for the headphones to start searching for a different device. The headphones should appear on your discoverable devices within a few seconds. You should hear the audible voice stating, “powering on….looking for device” You will see the Bluetooth light alternate between red and blue when it is in pairing mode. Once connected the Bluetooth will change to a flashing LED light and the audible voice will state, “connected”.Was this helpful? Thank you for your feedback!
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To power on the device, place one of the headphones inside your ear and press and hold the center button on the inline mic. You should hear the audible voice stating, “powering on” and a blue blinking light should appear at the top of the inline mic. If this is your first time connecting to a device, it should immediately go into pairing mode. The device should recognize the Inspire 500 Wireless headphone. Once you select that option, the audible voice should state, “connected”. If you are trying to connect to a different device, turn the headphones on and press and hold for 3-5 seconds for the headphones to start searching for a different device. The headphones should appear on your discoverable devices within a few seconds. You should hear the audible voice stating, “powering on….looking for device” You will see the Bluetooth light alternate between red and blue when it is in pairing mode. Once connected the Bluetooth will change to a flashing LED light and the audible voice will state, “connected”.Was this helpful? Thank you for your feedback!
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With different storage conditions and shipping durations, your power bank may go into deep sleep mode to protect the battery. If the power bank does not start charging your device when used for the first time, connect the power bank to a power source and charge it for 15-30 minutes, it should then work normally. If it still does not work, contact our customer service team and we will be happy to help you: https://support.infinitylab.com/#contactWas this helpful? Thank you for your feedback!
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Is Bluetooth APT X streaming supported by the JBL Bar Studio, Bar 2.1, Bar 3.1, Bar 5.1 and Bar 9.1?The speaker uses Bluetooth version 4.2 but does NOT support APT X.Was this helpful? Thank you for your feedback!
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The lights cannot be adjusted by user. The digital front panel display has automatic light intensity adjustment, which follows the level of light in the room.Was this helpful? Thank you for your feedback!
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Yes, but only via cable, and noise cancelling cannot be activated meanwhile. Since the charging socket is located on top of the ear pod, adjustment is limited in that direction while the micro-USB plug is inserted.Was this helpful? Thank you for your feedback!
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No, the noise cancelling function is always active when Bluetooth is on. If you want to listen to music without NC on, you must use the cabled audio connection.Was this helpful? Thank you for your feedback!
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Yes, they are quite easy to remove, and with a little care, new ear pads can be fitted in one or two minutes. You can do this yourself.Was this helpful? Thank you for your feedback!
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No, NC is always on when Bluetooth is on. However, it is possible to select NC on or off when listening via cable.Was this helpful? Thank you for your feedback!
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No. There is no way to turn off the blue LED light from our wireless headphones unless they are turned off.Was this helpful? Thank you for your feedback!
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Yes, Alexa has various voice commands to turn up the volume. Try saying "Alexa, turn it up" or "Alexa, set volume to 5".Was this helpful? Thank you for your feedback!
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If any update exist, then it is only possible to get it updated, via our authorized service center. The USB port on the back, is meant for service use only. Contact support for more information.Was this helpful? Thank you for your feedback!
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While this is indeed possible, no such cable is made by AKG, so only cables from third-party manufacturers may be considered. Please note that internal pin configuration must be identical to the original cable for such a cable to work with the headphones.Was this helpful? Thank you for your feedback!
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No, this is not possible. Even though the MMCX (micro-miniature coaxial) connectors seem identical, they are not the same dimensions.Was this helpful? Thank you for your feedback!
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Yes, two headsets can be used simultaneously with one transmitter.Was this helpful? Thank you for your feedback!
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No. Please don’t expose JBL Trip to rain or other liquids.Was this helpful? Thank you for your feedback!
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The OMNI BAR+ as standalone system is 2.1, however when using it in a 5.1 wireless surround system, it generates a virtual acoustic center speaker to complete the 5.1 Surround system. In that combination it will be a 3.1 system.Was this helpful? Thank you for your feedback!
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This model is not supported by the JBL Partybox App.Was this helpful? Thank you for your feedback!
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Actually the N5005 is very special, because it is BOTH wireless and wired, right out of the box! This is a result of its advanced design, where the cables can be removed from the speaker pods by clicking apart the MMCX connectors. The flexibility in this arrangement becomes very clear when you look at the cables that are in the box when you open it. First, there is the normal cable with 3.5 mm stereo jack and a three-button remote control. This cable is for normal sources, smartphones, tablet computers etc. There is a switch on the back of the remote that permits you to select Android/universal or iOS remote function, for total flexibility. Second, you get the Bluetooth cable, which has a battery box and a three-button remote on the cable. This cable simply converts your N5005 into a wireless headphone. AptX and AAC are supported, but not aptX HD or LL. BT transmission will not be capable of unlocking the full potential of the N5005 due to its nature as a lossy compression system, but it is nice to have this option. The cable has a chin slide lock that can secure the headphones under your chin. Playing time is up to 8 hours, and charging takes place in less than 2 hours. Third, as an indication of the high quality of audio that N5005 masters, you get a special, fully balanced cable without remote control. It uses the 4-pole 2.5 mm jack that you will find on the new generation of high-end headphone amplifiers and music players. With this connection and the proper source material and electronics, you can experience the pinnacle of music reproduction.Was this helpful? Thank you for your feedback!
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Yes. The Clip 3 has an IPX 7 rating. You can take the speaker under water, down to 1 meter depth up to 30 minutes.Was this helpful? Thank you for your feedback!
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No. The Dual Wireless Sound featured in the Onyx Studio 5 only gives you the capability to connect to a second Onyx Studio 5. It is not possible to connect the Onyx Studio 3 and 5 together. The Onyx Studio 5 can only be connected to no more than one other Onyx Studio 5.Was this helpful? Thank you for your feedback!
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E55BT is an over-ear headphone.Was this helpful? Thank you for your feedback!
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It would depend where you buy it from. If you bought it in Germany, it will speak German from the start and if you bought it from USA or UK it will speak English. The langauge of the speaker can be changed in our HK Alexa setup app. Go to Settings, Device, Language and select your preferred language.Was this helpful? Thank you for your feedback!
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Yes. The Inspire 500/700 is an in-ear Sport Wireless Headphone.Was this helpful? Thank you for your feedback!
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No. The J88a headphone is a wired headphone and does not have bluetooth capabilities.Was this helpful? Thank you for your feedback!
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Because the JBL DUET does not feature an IPX rating against sweat and water, we do not recommend that you perform rigorous athletic activity while using these headphones. If you are interested in sweat and water proof headphones, please visit our JBL SPORT headphone page on our website.Was this helpful? Thank you for your feedback!
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Yes, two flexible joints permit you to expand the collar to make it easier to place it around your neck.Was this helpful? Thank you for your feedback!
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No. The Live 200BT does not feature any IPX rating so overexposure to both sweat and water can compromise the headphones.Was this helpful? Thank you for your feedback!
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With the release of v.3.0 of the JBL Music app, owners of the JBL Authentics L8 and L16 are now greeted with a message that an update is available. If you own one of these speaker systems, and you know that it already supports Spotify Connect, the update firmware is already installed, and you can ignore this message. If your speaker system does not already support Spotify Connect, the update is available for you, but you cannot perform it yourself, it must go to a service center to be updated. Please contact Harman Helpdesk or the distributor in your country for advice regarding servicing.Was this helpful? Thank you for your feedback!
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No, the app works with the ELITE models only. These are the ones that feature Active Noise Cancelling.Was this helpful? Thank you for your feedback!
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No, the headphones switch on and off with the Oculus Rift.Was this helpful? Thank you for your feedback!
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No, this cable is straight, with no remote control. The headphones have remote control buttons on the ear pods, which can be used when listening over Bluetooth wireless.Was this helpful? Thank you for your feedback!
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Yes, the cable has a one-button remote control and a microphone. This means that you can pause, resume play, you can pick up the phone and stop a call, and talk to other people through the microphone. There is no option to control music volume on the cable remote. That is only possible when using the Bluetooth system for wireless listening, with the volume buttons on the ear pod.Was this helpful? Thank you for your feedback!
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Yes. All but the Bar Studio model have an LED display on the soundbar's front panel. The display tells which source input, volume level, and sound feature you are on. You are able to dim the display, using the remote, during low light usage.Was this helpful? Thank you for your feedback!
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There is a Wi-Fi indicator on the back of the main speaker, and when it turns amber, it indicates that the Wi-Fi signal is weak. Try to move the speaker closer to your Wi-Fi router, and when the signal indicator turns White again, then it has a steady connection.Was this helpful? Thank you for your feedback!
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No. This is a wired headphone that features a detachable one button universal remote/microphone. This headphone does not have bluetooth capabilities.Was this helpful? Thank you for your feedback!
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No. The 600BTNC headphone does not feature any IPX rating that protects it against sweat or water. Over exposure to water can compromise the controls on the headphones.Was this helpful? Thank you for your feedback!
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Yes, the UA Sport Wireless Flex has an IPX5+ rating which makes it resistant to sweat and moisture.Was this helpful? Thank you for your feedback!
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Yes, the Xtreme 2 features an IPX 7 rating. IPX7 is defined as the speaker can be immersed in water up to 1 meter for up to 30 minutes.Was this helpful? Thank you for your feedback!
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This model is supported by the JBL Partybox App.
Download the JBL Partybox App from the App Store or Google Play Store and install it to use the following features:
SETTINGS: OTA update | Firmware Version | Quick Start Guide
REMOTE CONTROL: Music playback – Play/Pause & Skip Track | Karaoke – Bass/Treble/Echo | DJ sound effect – Here you can swap which samples will play when you hit the three Sound Effect buttons on the top panel, or play all of the available sounds on one screen | Top panel control | Source select | Bass Boost – On/Off
LIGHT SHOW: Fully customize your light show in real time – Change light themes and animations to suit your mood | Turn animations on or off | Turn the strobe on or off | Customize color (preset or color palette) | SOLO mode
GET LOUD: Connect in TWS, switch Stereo channels and enable Party ModeWas this helpful? Thank you for your feedback! -
This headphone does not feature volume control. You must manually control volume from your device.Was this helpful? Thank you for your feedback!
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Please check with your car manufacturer to ensure your car supports CAN or K-line. JBL DRG only works with CAN and K-line to get the engine data for engine sound simulation. If your car does support CAN or K-line, please launch the JBL DRG app and check the engine sound volume bar (the right column with button marked with “E”) in the “Sound Mode” section to make sure it is not turned off.Was this helpful? Thank you for your feedback!
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Please use an OBD II extension cable in this case. An extension cable is not included in the package but they are readily available for purchase on-line.Was this helpful? Thank you for your feedback!
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When you place the two Free earphones in the charging case, you will see a white led ring light up on both of them. At the same time, some of the four dot-leds on the charging case will light up to indicate the battery level of the case battery. When the earphones are fully charged, the white led ring goes out on each of them. When both are fully charged, the charging case charging level leds go out too.Was this helpful? Thank you for your feedback!
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The JBL Free automatically switches from stereo to mono when making or taking phone calls. Voice calls will only come through the right ear piece for a more natural call experience.Was this helpful? Thank you for your feedback!
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In the event that left and right ear piece pairing is lost, power on both ear pieces and press the buttons 3 times on each ear piece to initiate re-pair.Was this helpful? Thank you for your feedback!
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In the event that ear pieces do not re-pair automatically to paired Bluetooth device, power off ear pieces individually by press and hold the buttons for 5 seconds. To enter Bluetooth pairing mode when ear pieces are powered off, press and hold on buttons of both earpieces for 8 seconds. Re-pair the right ear piece with desired Bluetooth device when LED indicator on right ear piece alternates between blue and white LED lights.Was this helpful? Thank you for your feedback!
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Remove ear pieces from the case. Both ear pieces should automatically connect to each other. Wireless connections are automatically established when the headphones are taken out of the case. To pair to a different device, press and hold the Right ear piece for 5 seconds as it alternates between blue and white LED lights. Make sure that the device you are attempting to connect to is in pairing mode. The JBL Free should display on discoverable devices within 3-8 seconds. Choose JBL Free and the headphones will connect after you hear the audio confirmation tone.Was this helpful? Thank you for your feedback!
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Remove the Right ear piece from the case. (It should automatically enter into pairing mode and will alternate between blue and white LED) Make sure the unit you are trying to connect to is in pairing mode. It should recognize the JBL Free within 3-8 seconds. Choose "JBL Free" to connect.Was this helpful? Thank you for your feedback!
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The JBL Free has an IPX5 rating that helps protect the headphones from sweat and moisture.Was this helpful? Thank you for your feedback!
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The JBL Free X does not feature volume control. In order to adjust the volume, you must manually increase/decrease from your device.Was this helpful? Thank you for your feedback!
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You cannot download the JBL Portable App on a PC. This app is only available on mobile devices.Was this helpful? Thank you for your feedback!
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You can adjust Equalizer, Spatial Sound, RGB LED effects, change microphone settings and update the headset's firmware
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You can clean it by wiping it gently with a damp cloth. Take extra care not to let water leak into the speaker chamber, as it will damage the speaker drivers.Was this helpful? Thank you for your feedback!
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