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Screen brightness information

If the screen appears dark, try repositioning the Horizon 2 for the light sensor to work to the fullest. In some positions, the Horizon 2 cannot effectively detect the ambient light level in the room.

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Setup instructions for Android
1. Power on your Harman Kardon Citation speaker.
2. Verify that you are connected to the right Wi-Fi network on your smartphone.
3. Enable Bluetooth
4. Enable Location services
5. Open your Google Home app
  1. Make sure you have permitted the Google Home app to view your location.
6. First option Tap Add Set up device Set up new devices in your home
7. Second option Tap X device found Select Home location
8. Follow the instruction on screen to add your new Harman Kardon Citation speaker.
Still not sure how to connect, then watch this video below:
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Setup instructions for Apple iOS devices
1. Power on your Harman Kardon Citation speaker.
2. Verify that you are connected to the right Wi-Fi network on your smartphone.
3. Open your Google Home app .
4. Enable Bluetooth
5. First option Tap Add Set up device Set up new devices in your home
6. Second option Tap X device found Select Home location
7. Follow the instruction on screen to add your new Harman Kardon Citation speaker.
Still not sure how to connect, then watch this video below:
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Singing while playing Bluetooth music

You can have your own Karaoke party with your JBL Partybox. Simply connect your Microphone (only included with the Partybox On The Go) and connect your mobile device over Bluetooth, then start playing music and sing along, it is that simple!

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Sometimes, I am not able to connect JBL DRG with my smartphone.

Please check that you have connected your android phone with JBL DRG before. Power off your Android phone and press the JBL DRG BT button to connect to another smartphone. If this is the case, please wait 3 minutes for JBL DRG to setup the Bluetooth connection with a new smartphone. This is because some android phones can’t send a “Disconnect” BT command to JBL DRG during power off, so JBL DRG need to wait until the Link is lost.

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Sometimes my Chromecast enabled streaming app cannot see my Citation speaker. What should I do?

"In certain network conditions, your speaker may not be visible from your streaming app. You can still use voice control to start & control playback. If you wish to use your phone app to control playback, please power cycle your Citation speaker and your phone."

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Soundgear: how to reset

Switch the Soundgear ON. (If this is not possible, reset cannot be performed.)
Press and hold Volume + and Volume - simultaneously for longer than five seconds.
Soundgear switches OFF, and is now reset to factory settings.

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Supported Platforms

The JBL Quantum 400 headset is compatible via 3.5mm jack with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR.
You can use the USB connection with PC, PS4, Nintendo Switch, and Mac.

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Supported Platforms

The JBL Quantum 300 headset is compatible with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR.
You can also use the included USB dongle on PC, PlayStation and Mac.

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Surge Protection Information

Yes. InfinityLab charger is designed with surge protection to keep your devices safe.

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Sweatproof Information (IPX4)

This unit is IPX4 rated, which means that it is sweatproof (suitable for working out) and can withstand water splashes from any direction. However, the unit is not waterproof and should never be submerged in water.

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Switching or Changing to a new Wireless Network
Switching to a new Wi-Fi network
1. Make sure your mobile device is connected to the same Wireless Network as your speaker.
2. Open your Google Home app
3. Go to Settings
4. Tap on Wi-FI Forget Network
  1. The current configuration is now forgotten.
5. In your Google Home app, you are forced back to the "Home Screen" and need to setup the device again.
6. Tap on
7. Find Add Set up device Set up new devices in your home
8. Follow the instructions given to add the speaker to your Wi-Fi network.
Lost connection or changed settings
1. Open the Google Home app
2. On the home screen, tap on AddSet up device Set up new devices in your home
3. Follow the instruction provided.
  1. Remember that your current room name is the same as before, as well as other settings made for the speaker. You are only switching to a new Wi-Fi.
4. In addition, you can click on Discovery in the bottom menu of the Google Home app.
5. Tap on the Setup The Card information would show your old speaker name. However, you can continue setting up the device following the instructions.
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