How To
How To
670 results
-
The InfinityLab power bank support Power Delivery 3.0 to provide you with a fast charging experience.Was this helpful? Thank you for your feedback!
-
The InfinityLab power bank should work with most devices and we have provided a list of normal devices on each model’s product page.Was this helpful? Thank you for your feedback!
-
For 5,000 models, the Max power output is 18W total.
For 10,000 models, the Max power output is 30W total.
It means when charging more than one device simultaneously, total max. output is 18W for 5,000 models and 30W for 10,000 models.
You can also check detailed power output information from the specification on the product page.Was this helpful? Thank you for your feedback! -
This can be caused by the charge arm reaching its thermal temperature cutoff. This is a safety feature to prevent a potential risk. For proper heat dissipation, always be sure to have the charging arm in the open position when your smart phone is attached.Was this helpful? Thank you for your feedback!
-
For InfinityLab charger, the recommended operating temperature is between 0-45°C.
Our chargers provide auto protection against overheating as well as overcurrent/overvoltage conditions.
Therefore, when the operating temperature is outside the range, this charger will auto adjust the output powers to protect itself and your devices.Was this helpful? Thank you for your feedback! -
Although the owner's manual states that owner can use this connector for home upgrade procedure, this is not so. The USB-connector used cannot be bought in commercially available cables, and the port must be considered for technician's use only.Was this helpful? Thank you for your feedback!
-
Common fixes:
(1) Make sure that the soundbar is not muted.
(2) Select the correct audio input source on the remote control.
(3) Check the connections to your TV or other devices
(4) Perform a reset if none of the above is working.
(4.1) Press and hold VOL -, VOL +, and Source buttons to perform a reset.
Was this helpful? Thank you for your feedback! -
If you experience a problem with setup using an Android 7.0 or higher device, please perform the following steps: First, force stop the HK Controller app from running in background. Second, go to your phone or tablet Wi-Fi settings, find the Omni speaker setup Wi-Fi network, and select “Forget Network”.Third, reopen the HK Controller app and begin the setup process again. After performing these steps, you will be able to complete the setup process for your speakers.Was this helpful? Thank you for your feedback!
-
When you press the power button you will hear a “door locked” tone. This means the top capacitive touch buttons have been locked. At this point you cannot trigger them. With another short press of the power button, you will hear a “door unlocked” tone, which means the top capacitive touch buttons have been unlocked.Was this helpful? Thank you for your feedback!
-
If your volume level is quiet, make sure that the TalkThru is not activated on your headphones. In order to deactivate or activate TalkThru, quickly press the ANC button located at the top of the LEFT ear cup. You will hear an audible voice stating, TalkThru On when activated, and 'ANC On' when deactivated.Was this helpful? Thank you for your feedback!
-
The InifilityLab power bank is Qi-certified for a maximum of 10W of Qi wireless charging.
Your device should support Qi charging, and the actual wireless charging speed may vary depending on the device.
For example, iPhone 11 Pro supports Max 7.5W Qi charging, and Samsung Galaxy S21 supports Max 15W QI charging.
Check your device details to know how much power it can receive.Was this helpful? Thank you for your feedback! -
To pause/play music, tap center button on right or left ear for 1 second. To skip tracks forward, DOUBLE CLICK the center button on right or left ear. Unfortunately, you cannot skip tracks backward.Was this helpful? Thank you for your feedback!
Can’t find what you’re looking for?
Chat with Us
Mon-Fri 8:00 AM to 5:00 PM (AEST)
