How To
How To
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No. Because it features a one button universal microphone, it does not give you the ability to control the volume.Was this helpful? Thank you for your feedback!
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Yes, the T205 features a one button universal microphone that gives you the ability to pause/play, answer/hang up calls, and skip tracks.Was this helpful? Thank you for your feedback!
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Yes, the T110BT features a three button inline microphone which allows you to pause/play skip tracks, answer calls and control the volume.Was this helpful? Thank you for your feedback!
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Yes, Soundgear supports aptX LL (Low Latency). (aptX is a way of packing more information into a compressed version of a signal).Was this helpful? Thank you for your feedback!
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How does the brain tell where a sound is coming from? The slight difference in the arrival time of a sound between two ears helps you understand the angle of the sound source from the head. Everyone hears a little differently based on their individual anatomy. This is why it’s important for the QuantumENGINE to know your height and head size—it adjusts to provide the most precise experience possible.Was this helpful? Thank you for your feedback!
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No, the HDMI connection is used for audio return channel only, there is no on-screen display function to show settings on the TV screen.Was this helpful? Thank you for your feedback!
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Yes, the volume control buttons are located on the LEFT arm of the neckband.Was this helpful? Thank you for your feedback!
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Yes. You can configure the volume of the mic monitoring in JBL QuantumENGINE. And the default setting of the mic monitoring is set of “OFF”. Was this helpful? Thank you for your feedback! -
Yes, press and hold the Surround button on the OMNI BAR+ until it starts to blink amber. You are now in pairing mode. Press Volume+ on your OMNI BAR+, then press Volume+ on your remote control. The surround button will quickly flash white, to indicate it has learned Volume+. Repeat for Volume-, and Mute, and then hold down the Surround button to exit remote control learning.Was this helpful? Thank you for your feedback!
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No, since the OMNI BAR+ does not have any HDMI input connections, it is only your source, connected to the TV, (and of course your TV) that need to be 4K compatible.Was this helpful? Thank you for your feedback!
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No. The ear cups and headband are made from an animal-free synthetic protein leather.Was this helpful? Thank you for your feedback!
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Yes, the N20LT features a 3 button microphone that allows you to answer calls, pause/play, skip tracks and control the volume on your IOS device.Was this helpful? Thank you for your feedback!
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Yes, the microphone allows you to skip tracks and control volume. To skip tracks forward, press and hold the volume + for 3 seconds. To skip tracks backward, press and hold the volume - for 3 seconds.Was this helpful? Thank you for your feedback!
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No. The JR 300 is a standard plug and play headphone with no microphone or track features.Was this helpful? Thank you for your feedback!
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Yes, the calibration is done for both left and right earsWas this helpful? Thank you for your feedback!
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The JBL QuantumENGINE supports Windows 10 release 1909 and above and Windows 7 Service Pack 1.Was this helpful? Thank you for your feedback!
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No. The JBL Free does not feature volume control. It features pause/play and track control.Was this helpful? Thank you for your feedback!
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Yes, the Boombox plays at 3,5dB higher volume than the JBL Xtreme. This results in a 150% volume increase, compared to the JBL XtremeWas this helpful? Thank you for your feedback!
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No. The J88a features a one button microphone that does not have volume control. The one button microphone allows you to pause/play, skip tracks and answer/hang up calls.Was this helpful? Thank you for your feedback!
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Yes. The Inspire 500/700 series features a three button microphone that enables you to control the volume.Was this helpful? Thank you for your feedback!
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No, this feature is not supported in our Harman Kardon Allure speaker. This might change with future updates. You can write text messages to your Amazon friends via the Alexa app.Was this helpful? Thank you for your feedback!
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Harman Kardon Allure/portable will only work in selected countries such as United States, Germany, United Kingdom and soon France. To use the Allure on your network requires two different apps. 1. HK Alexa setup - To connect it to your Wi-Fi network (Only available in the countries above) 2. Amazon Alexa app - To control Alexa and add streaming services to your Allure speaker. However, in some countries, French, German or English is spoken, but you still cannot use the Allure, because the Amazon Alexa app cannot be downloaded. This is a decision made by Amazon. The Alexa app is only available in some countries, and this is not only dependent on language. Therefore, if you plan on buying an Allure speaker, and have it shipped to a country outside the selected regions, you will not be able to use it on Wi-Fi, and Alexa voice commands will not work. Only Amazon knows if and when they will extend the app availability to more countries.Was this helpful? Thank you for your feedback!
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No, the Flip 3 Stealth Edition does not support JBL Connect or Connect+. The Stealth edition can not be paired with other JBL devices.Was this helpful? Thank you for your feedback!
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Yes, the Everest 110 features volume control that is compatible with most smart devices. The volume control is located on the inline microphone.Was this helpful? Thank you for your feedback!
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Yes, both the AAC and the aptX codecs are supported. aptX HD and aptX Low Latency are not supported. Please note that N5005 is an in-ear headphone capable of extremely high audio reproduction quality. Wireless transmission cannot deliver the quality that a first-class analog, cabled signal can. The best possible quality is available with the balanced 4-pole 2.5 mm jack, connected directly to a highest-quality headphone amplifier that supports this connection, fed by the highest quality source.Was this helpful? Thank you for your feedback!
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Yes, The Harman Kardon Aura Studio supports Social mode. With this feature, you can connect up to 3 mobile devices simultaneously by Bluetooth. The last device to start playback will take over.Was this helpful? Thank you for your feedback!
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Yes, When connected by Bluetooth from an iOS or Android device, pressing and holding the Bluetooth button for more than 2 seconds on the Aura Studio 2, the Voice Command will open ( iOS > Siri, Android > Google Now )Was this helpful? Thank you for your feedback!
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Yes, The Harman Kardon Aura Studio 2 supports Harman Dual Sound. With this feature, you can connect 2 Dual Sound enabled speakers with eachother.Was this helpful? Thank you for your feedback!
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No. The audio cable features a one button microphone which allows you to pause/play, change tracks and answer/hang up phone calls. It does not give you the ability to control the volume.Was this helpful? Thank you for your feedback!
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No the audio cable included with the Everest series headphones has a one-button remote control with microphone. It does not have volume buttons. It can perform pause/play, and gives you the ability to answer and hang up phone calls. However, you can control the volume when the headphones are connected to a source device with Bluetooth, using the buttons on the ear cup.Was this helpful? Thank you for your feedback!
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No the audio cable included with the Everest series headphones is a one button microphone that features pause/play, track control and gives you the ability to answer and hang up phone calls. You are able to control the volume when the headphones are connected through bluetooth.Was this helpful? Thank you for your feedback!
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Yes, you can adjust game and chat audio balance by rotating the puck clockwise and anti clockwise. When rotating the puck, you will feel a notch in the puck that indicates 50 game and 50 chat.Was this helpful? Thank you for your feedback!
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The Harman Kardon Allure speaker listens for the hotword "Alexa", and when our speaker detects it then it will open up a connection to the Amazon server and store your search history on your account. You can mute the mircrophone by tapping the Microphone button on the Allure speaker, this will stop the speaker from listening and will not react to Alexa until you unmute it.Was this helpful? Thank you for your feedback!
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In general, EQ shouldn’t affect localization — except in the case of the EQ being used very strongly.Was this helpful? Thank you for your feedback!
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Yes, in two hours, you can charge it to approx. 6 hours of playing time.Was this helpful? Thank you for your feedback!
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JBL QuantumSURROUND works with every game, but the experience is better when your game outputs in surround sound. If your game outputs only 2-channel audio, using JBL QuantumSURROUND will sound like a pair of studio monitors in front of you. You’ll be able to hear the reflections of the sound in the room, but as with any stereo setup, you won’t have any discrete sound sources behind you. With a full 7.1 mix, you’ll be able to hear and locate sounds behind and above you.Was this helpful? Thank you for your feedback!
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The JBL Quantum ONE provides QuantumSURROUND via the USB connection on PC. You can download QuantumENGINE here: JBLQuantum.comWas this helpful? Thank you for your feedback!
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Yes. You can configure the volume of the mic monitoring in JBL QuantumENGINE. The default setting of the mic monitoring is "OFF”.Was this helpful? Thank you for your feedback!
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No, the JBL QuantumENGINE only supports x64 CPU Architectures.Was this helpful? Thank you for your feedback!
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The JBL QuantumENGINE can run without internet connection, but it needs connection to download and install the software or firmware upgrades.Was this helpful? Thank you for your feedback!
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No, the JBL QuantumENGINE only supports 64 bit Windows.Was this helpful? Thank you for your feedback!
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Yes, there are three settings: high, low and off.Was this helpful? Thank you for your feedback!
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No, this feature is not yet embedded into our Harman Kardon Allure speaker. Future updates might include this feature, therefore keep an eye on the release notes in our HK Alexa setup app.Was this helpful? Thank you for your feedback!
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Yes, the Focus 500/700 features a 3 button mic that features, pause/play, track and volume control.Was this helpful? Thank you for your feedback!
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Yes, Control Xstream supports Spotify Connect, which can be used from the Spotify app if you have a premium account.Was this helpful? Thank you for your feedback!
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The True Adaptive Noise Cancelling technology that is features in our CLUB ONE automatically adjusts noise-cancelling levels in real-time, 50,000 times per second to account for environmental ambient noises and personal attributes such as movement, hair and eyeglasses to deliver best-in-class Noise Cancelling and immersive sound in any environment.
With the help of Feedforward and Feed Backward microphones, the Adaptive Noise Cancelling technology which is a feature in our CLUB 950NC and CLUB PRO+ TWS, fully monitors exterior sounds picking up low-frequencies and neutralizing them before they reach the ear. The headphones generate a sound that's phase-inverted by 180 degrees to the unwanted noise, resulting in the two sounds cancelling each other out.
In addition, all headphones allow the listener to adapt or adjust the level of ambient noise through features like Ambient Aware and TalkThru.Was this helpful? Thank you for your feedback! -
It is very simple to connect to your Car with the JBL Partybox 200 or 300. Use the included cable that connects through the cigarette connector in your Car and power on the Partybox! Please note that the 12V connection does not charge the battery in the Partybox 300 - it will only power the Partybox when in use. To charge the battery, it will have to be plugged into AC power ( 110 - 230V )Was this helpful? Thank you for your feedback!
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The ADAPT+ is made to connect an external subwoofer. The subwoofer needs to be an active device, which means that it must have its own, built-in amplifier.Was this helpful? Thank you for your feedback!
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This product is not supported by Connect + or Partyboost on the JBL Portable app. They cannot connect to other portable speakers wirelessly.Was this helpful? Thank you for your feedback!
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It can fast charge almost anything with a USB-A or USB-C cable—phones, earbuds, power banks, cameras, even your laptop or gaming console.Was this helpful? Thank you for your feedback!
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It is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.
If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
Repeat until the contact points are visibly clean, and charging should work as designed.
Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
This procedure can be performed on all TWS earphones and cases.Was this helpful? Thank you for your feedback! -
General information about WiSA:
WiSA is a wireless system designed specifically for audio and speakers. An audio system that incorporates WiSA technology has it's own internal wireless system. It is capable of doing 96kHz/24bit audio with an audio latency of only 5ms, virtually undetectable by the human ear.
For more information on WiSA technology, please go to the official WiSA website.
If a product is WiSA Certified, it can be used with any other WiSA certified product. For example a WiSA Ready TV with at transmitter.
Note: The overall sound quality is dependent on the processing and setup in the WiSA TV & transmitter, and may result in a performance (EQ, crossover and levels) not intended by the speaker manufacturer. To be sure that the Citation products sound the best, use a Citation Bar product as the main "hub".
Citation Surrounds
Current WiSA Certified products:
Citation Sub
Citation Sub S
Citation Towers
Citation Bar
Current products making use of WiSA technology:
Citation Multibeam 700
HK surround
WiSA does not offer 3D audio formats like Dolby Atmos, and DTS:X yet, so at the moment it is limited to 5.1 or 7.1 Dolby Digital. So regardless of which brand of WiSA speaker you choose, Dolby Atmos will not be available yet.
Limitations:Was this helpful? Thank you for your feedback! -
100W, 65W and 30W InfinityLAB chargers can fast charge USB-C equipped laptops.
The 100W charger supports laptops that require output power no more than 100W.
The 65W charger supports laptops that require output power no more than 65W.
The 30W charger supports laptop that require output power no more than 30W.Was this helpful? Thank you for your feedback! -
We suggest picking one way to charge your phone, so either charge your phone through wireless charging or wired charging. You cannot charge one device using both options at the same time.
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USB-A output doesn’t support PD fast charging. To enjoy PD fast charging and with your device support, please use USB-C output (if your InfinityLab device has a USB-C output).
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It will take about 4 hours to fully charge the InfinityLab ClearCall speakerphone using a charger that supports 5V 2A.Was this helpful? Thank you for your feedback!
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To charge the headphones, place inside charging case. While charging, both LEFT and RIGHT ear bud will display a sold red light. Once the headphones are fully charged. The red light will turn OFF. When the charging case is fully charged, the white LED's will light up accordingly. Battery life can last for 10-hours per charge. You may recharge your earphones for another 40-hours playtime with the charging case. It takes 2 hours to fully charge the charing case.Was this helpful? Thank you for your feedback!
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Our InfinityLab power bank should work with most cases in the market, and it depends on the design of the protected case/cover.
However, if your case’s bottom surface is thicker than 3mm, it may impact your wireless charging experience, and we recommend taking off the protected case/cover for the best charging experience.
If your phone case/cover has a metal plate on the back, it will not charge your device since it is a security feature of the FOD (Foreign object detection). This means our Infinity Lab Qi-certified power bank can detect if a foreign object, such as metal, is on its surface. If that happens, the wireless charger either stops charging or does not start charging at all.
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InstantGo 10,000 with a built-in USB-C cable and InstantGo 10,000 Wireless should be able to charge your laptop.
However, it may not apply to laptops that require output power of more than 30W.
Please check your laptop requirement before charging it with our devices.
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