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Using InfinityLab power bank under cold environments

The InfinityLab power bank will have lower charging efficiency under cold or freezing environments (below 5 degrees Celcius). Therefore, you will feel it’s charging slowly.

However, when you return to normal temperature (below 35 degrees Celsius), the InfinityLab power bank’s charging efficiency will be back to normal.

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Using other USB Cables with our InfinityLab devices

Yes, you can charge your devices with common USB-A and USB-C cables.

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Using Quantum DUO with our QuantumENGINE software

Unfortunately, our JBL Quantum DUO speakers are not supported by our QuantumENGINE PC software.
All configuration is done on the speakers itself, and there is no need or required software to change the RGB lights.

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Using the USB Connection

The USB port is only for charging the JBL Quantum 350 Wireless.
Connect the dongle to use the 2.4GHz wireless connection.

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Voice Assist Information

To activate the voice assistance, press and hold the center button on the RIGHT ear for 2 seconds until you hear your music stop. You will be able to speak to VA through your headphones and it should comply with your command.

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Voice commands that I registered are not triggering Smartbase.

• Voice commands only work when receiving a call. • Excessive background noise such as wind or music, could be impacting unit’s effectiveness. Close windows and or reduce the volume of your music and try again.

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Waterproof Information (IPX7)

This unit is IPX7 rated, which means that you can submerge the unit in water as deep as 3 feet (1 meter) for up to 30 minutes.

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What's in the box

Your JBL Quantum 100 includes the headset, a detachable microphone, QSG l Warranty Card l Warning Card, and a microphone windshield.

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What's in the box?

Your JBL Quantum 200 includes the headset, a PC audio splitter, QSG l Warranty Card l Warning Card, and a microphone windshield.

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What activities does Vi help you train for?

Vi currently includes support for indoor/outdoor Walking, Jogging, Running, Sprinting, HIIT Runs and Cycling. Our supported activities will continue expanding every few months.

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What are the benefits of having the soundbar connected to WiFi?

You are able to enjoy wireless streaming via Chromecast and Airplay from your devices. This will also give you the opportunity to do multi-room playback. At the same time, the product will be able to automatically update, when there is software improvements available.

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What are the details for HDCP 2.2?

HDCP (High Definition Copy Protection) 2.2 will become mandatory for 4K/UHD content only. First source should be the 4K BD player announced at IFA for spring 2016 from Samsung. In case of HDCP 2.2, the whole chain needs to be compatible to work from source to AVR to TV. If one of the devices in the chain is not HDCP 2.2-compliant, the player will downscale the content to 1080p. No black screen. This is the theory, anyway. HDCP 2.2 is copy-protection, so it does not decode the signal, but is concerned with preserving the content from being copied and distributed on the internet. The problem of HDCP 2.2 is that it is hardware-based, and not software-based, so there is nothing we can do on our existing models, like any other AVR manufacturer or TV. Please note that self-produced 4K material is no problem, since self-produced material has no digital HDCP copy protection. Only streamed material and UHD-Blu-ray will not work, since the HDCP protection will stop the signal in the receiver.

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What are the differences between BAR 2.1 and BAR 2.1 Deep-Bass
In case you wonder what the differences are between JBL BAR 2.1 and JBL BAR 2.1 Deep Bass, the newest model, then keep reading to find out more!
Our JBL BAR 2.1 Deep Bass is an improvement to the BAR 2.1.

Here is what you will get extra:
1. Improved sound quality.
2. Deeper and richer bass.
3. A new modern design change.
It may not be compelling enough for you to buy it or upgrade your device. However, if you are upgrading, then adding the JBL BAR 2.1 Deep Bass won't disappoint you at all!
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What are the key differences between the Bar 2.1 and 3.1?

The JBL Bar 2.1 has a 6.5" subwoofer, whereas the Bar 3.1 has a 10" subwoofer. The Bar 3.1 has two additional HDMI inputs, support 4K, and has a dedicated tweeter and two woofers to function as the center channel. These added features makes the JBL Bar 3.1 more efficient at producing bass, connecting multiple sources, playing Ultra HD content, and listening to voice/vocals.

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What are the requirements for using Harman Kardon Allure speaker?

There are a couple of things that you will need to install your Harman Kardon Allure speaker. 1. Amazon account (US, UK or Germany are the only ones supported now). 2. An Android device (Android 6.x and up) or Apple device (iOS 9.3 and up). 3. A Wi-Fi network with UPnP enabled. 4. Our HK Alexa setup app from the App store. If you have met all the criteria for installing your new Harman Kardon Allure speaker, then you are ready to enjoy a voice-activated speaker and great music!

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What are the sound modes on the JBL Bar Studio, Bar 2.1, Bar 3.1, and Bar 5.1?

There are 5 sound modes: - Standard - Movie - Music - Voice - Sports Out the box, "Standard" sound mode is the default setting. The display on the soundbar's front panel will show which mode you are in (excluding the Bar Studio) Dotted LED lights on the side of the JBL Studio indicates when sound more your are in, the patterns are as follows: - Standard: One LED dot - Movie: Two LED dots - Music: Three LED dots - Voice: Four LED dots - Sports: Five LED dots

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What are the two openings at the back of the Soundgear used for?

These are bass tuning canals, used to provide full sound.

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What are the two signal cables that are in the SOHO II NC box meant for? One has silver-colored plug, the other one has black-colored plug.

The silver cable is intended for use with Apple sources. The black cable is intended for use with Android/universal sources.

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What audio codec does the JBL Dive Support?

The Endurance Dive supports SBC. But the main signal transfer is A2DP, v1.3.

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What can I do with the Amazon Alexa app for my Harman Kardon Allure/portable speaker?

There are tons of features that you can use with your Harman Kardon Allure spaeker and Alexa app. We advise going to Amazon's own webpage for more assistance with the Alexa app and what you can do with it. https://www.amazon.com/gp/help/customer/display.html?nodeId=201602230

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What can I do with the Connect app?

It is possible to rename the Bluetooth name of the primary connected device and set the Party or Stereo mode. If a firmware upgrade is available for any Connect, Connect+, or Partyboost compatible speaker, this can be installed through the JBL Portable app. Only identical products can be set to stereo mode. Please note that, even though you can pair a Boost TV with JBL Connect, you cannot control this from the JBL Connect App

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What can you do with JBL QuantumENGINE software?

You can adjust equalizer, RGB LED effects, change microphone settings and update the headset's firmware.

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What devices are compatible with the N20LT headphones?

Because the headphone features a lightning connector, it is compatible with IOS devices only.

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What does the Audio Sync function do?

Sometimes, when the soundbar is connected to a digital TV, the audio may not synchronize with the video. If the video is behind the audio, adjust the audio delay time to match the video.
You can set the audio delay time between 0 msec and 250 msec.
Note: The audio delay time you specify may not be exact, depending on the played content.
The audio sync function will not resolve instances where the video is ahead of the audio.

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What does the Moment button do?

It is a personalization feature that allows you to customize your favorite music track, auto-off timing, and music volume.
Once set up, you can directly access it through the remote control or within the JBL ONE App.

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What does the Sound Calibration function do?

The calibration sound setup process ensures the soundbar delivers the best 3D surround effects for any interior and room layout.

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What does the Sound Feedback button on the HK SB20 remote control do ?

The sound feedback is the tone you hear when you send a command to the soundbar. This confirmation tone can be switched off, if you do not want it to be heard.

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What do I need to create a 5.1 wireless surround system with my OMNI BAR+?

All products must be on Wi-Fi 5GHz network, and you need two additional OMNI+ speakers of the same model (2 x OMNI 20+ for example) to create 5.1 wireless surround sound.

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What do the buttons do on the Vi Personal Trainer?

(+) Button A short press will increase the volume. A long press will skip to the next track. (-) Button A short press will decrease the volume. A long press will skip back a track. Middle (Multifunction Button) A short press will play/pause music or answer/end calls. A long press on the middle button will turn the device on/off.

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What do the leds indicate on my JBL Boombox?

Power button, no light: Product is OFF. Power button, constant light: Product is ON. Power button: constant white, when no Bluetooth device connected. Power button, flashing blue in Bluetooth pairing mode. Power button, constant blue light: Bluetooth connected. Battery indicator LEDs: Five LEDs show battery level. When charging, the blinking LED shows how far charging has progressed. When fully charged, the LED lights will turn off. JBL Connect button flashes white in connection mode. When connected: constant light.

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