What you are experiencing is normal. The Inspire 700 is actually the Inspire 500 headphone but with the added bonus of a charging case.

You can manually type in the network name (SSID) and password to connect if the network does not appear.

NOTE:  LINK speakers must be set up on a WiFi network before Bluetooth can be activated. Once it is set up, you can use Bluetooth anywhere (Unless you reset the speaker and start all over with installation).

Pairing issues with a Smartphone or Tablet:

1. First try to restart the Bluetooth connection on your source device (Smartphone/tablet) by switching Bluetooth off and on again with a short pause in between.
2. Forget previous paired connection (on your smartphone/tablet) in your Bluetooth settings if you once had paired with our product.
3. Try to restart source device(Smartphone/tablet) by powering it off and on again, and after restart try to establish a Bluetooth connection to your JBL LINK device.
4. If above does not work, then try to restart your JBL LINK device by turning it off and on again.
5. Press and hold down the Bluetooth button on your JBL LINK device to initiate pairing mode again.
6. Go into Bluetooth settings on your Smartphone/tablet.
7. Perform a restart or reset if you are not able to connect after above steps.

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JBL LINK Bluetooth specifications:

• Bluetooth version 4.2
• A2DP v1.3 with SBC Audio Codec.
• AVRCP v1.5

At the bottom of your Horizon alarm clock, you will see a little cap where the backup-battery resides. Turn the cover lid left to open it, and on the back of the cover lid, you will see the serial number.

In Amazon's app called Alexa. There you can set, change and login with your favorite supported music service. They offer Amazon Music, Spotify, Pandora and much more. Go to settings in the Alexa app, select "Music & Media.

The heart rate sensor is located inside the RIGHT earbud inside the sound tunnel. If the Heart Rate detection is activated and you remove the RIGHT earbud, the audio voice will notify you to insert the ear bud and will recalibrate once it is detected again.

It is a tiny white sticker, located on the inside of the left-hand size adjustment slider on E35.

The Harman Kardon Aura Studio 2 features: Bluetooth v.4.1 A2DP v.1.3 AVRCP v.1.5

For OMNI BAR+, three sources are available: HDMI (not applicable for ADAPT+), Optical or AUX input. For Adapt+ two sources are available: Optical in/outputs and Analog in/outputs. If you select "Watching movies and TV shows" in the HK controller app for either one of them, you will have a very little delay and good lip sync with the TV for video applications. However, you will not be able to rebroadcast the TV signal to other OMNI+ speakers when selecting this mode. If you select "Listening to music", you will be able to rebroadcast TV signal to other OMNI+ speakers in your house, however, you will have lip sync delay with video material. Select that specific mode if you use HDMI (not applicable for ADAPT+), Optical or AUX for music only. Using Chromecast, Spotify Connect or Bluetooth is not part of these modes. When using one of these streaming methods, you are able to rebroadcast any music source.

Connecting a USB stick

1. You can enjoy music from your USB Stick directly into the Partybox device.
2. Insert the Stick into theport, located on the back of your Partybox.
3. The USB Stick has to be formatted FAT16 or FAT 32 and supports MP3, WAVE and WMA Music files.
4. It will start automatically playing the content on your USB stick.

AUX Connection

1. You can connect any devices through the analog connection
2. Use an analog cable (Not included in the box) and connect your device.
3. Press play on your external device and enjoy the music!

RCA Connection (*Partybox 200/300/1000 Only)

1. The Partybox features both Input and Output RCA connection.
2. Connect your RCA cable (not included) to either one of the ports.
3. You can use it with your DVD/BlueRay player or AVR system.

Guitar and Microphone

1. Connect your to the dedicated port or connect your electric   to the
2. You can mix sound or make your own karaoke party with your Partybox.
3. Sing or play through your devices.
   1. To adjust the volume of the audio source, press volume+ or volume- buttons.
   2. To adjust the volume of the microphone or guitar, rotate the or

 

Charging external devices

1. Whenever your mobile device needs some extra power, the Partybox can help you!
2. Featuring a USB Charging port for both Music (USB on a stick) or when you need to charge your device.
3. Simply connect your device to the port and start charging.
   1. NOTE: The Partybox 200 needs to be connected to AC power all the time to charge or function as a speaker.
   2. The Party 300/310 has a battery and can charge any device without needing AC power (unless the product's battery is depleted then you need to recharge via AC power).

There are many ways to enjoy your JBL Partybox On-The-Go, 100, 200, 300, 310 & 1000. The options are endless and you are in control of the party

Enchant series information

The Enchant series is not only a beautifully designed speaker, but it also delivers the sound to a completely new level.
Always wanted to have Surround Sound, but never wanted extra speakers, with the MultiBeam feature you can get Surround Sound experience right at your fingertips.

Enchant 1300 for Bigger rooms

1. Perfect for bigger rooms that requires a bit more sound and punch when watching or listening to music!
2. Powerful sound with 13 Channels in one speaker with a maximum of 240W

2. Features MultiBeam technology for Surround Sound experience.
3. 4K HDR10 compatible on both HDMI Inputs and output (ARC).
4. HDCP 2.2 Compatible
5. Google Cast built-in, stream your favorite music through your Wi-Fi connection.
6. Bluetooth 4.2 technology for easy streaming with any of your mobile devices.
7. And much more!

Enchant 800 for Smaller rooms

1. Perfect for smaller rooms to extend the sound performance in any situation.
2. Powerful sound with 8 Channels in one speaker with a maximum of 180W

2. Smaller in size compared to Enchant 1300, but just as an amazing sound.
3. Features MultiBeam technology for Surround Sound experience.
4. 4K HDR10 compatible on both HDMI Input and output (ARC).
5. HDCP 2.2 Compatible
6. Google Cast built-in, stream your favorite music through your Wi-Fi connection.
7. Bluetooth 4.2 technology for easy streaming with any of your mobile devices.
8. And much more!

JBL Xtreme, JBL Pulse 2, JBL Charge3, JBL Flip 3, Pulse 3, and Flip 4 Android, Google Now, Google Play are trademarks of Google Inc. Siri, iTunes, and Apple Music are trademarks of Apple Inc. Spotify is a registered trademark of Spotify AB. IOS is a registered trademark of Cisco in the US and is used by Apple under license.

NOTES

• Only file names that contain numbers or English characters can be displayed, otherwise “UNKNOWN” will be displayed.
• “UNSUPPORTED” is displayed when the file format is not supported.
• Do not extract the USB device while in operation.
• For a large capacity USB, it may take longer than a few minutes to be searched. USB with more than 2000 files cannot be supported.
• Devices which require additional program installation connected to a computer are not supported.
• The USB port of the soundbar cannot be connected to a computer and it cannot be used as a storage device.
• The exFAT and NTFS file system is not supported. FAT16/FAT32 systems are available.
• Depending on some devices, it may not be available to recognize the followings on the soundbar: External HDD; Card readers; Locked devices; Hard type USB devices; USB hub; Using USB extension cable; iPhone/iPod/iPad; Android device.

JBL Quantum 300, 350, 400, 600, 610, 800, 810 ONE, TWS and Stream are working with the QuantumENGINE

HTFS 3 will match these speakers sets: HKTS 20, HKTS 30, HKTS 60, HKTS 65 and HKTS 200. HTFS 2 will match these speakers sets: HKTS 9, HKTS 16 and HKS 4 satellite speakers.

The “Speaker” mode allows the JBL QuantumENGINE to receive more than two channels of audio. It also prevents some applications from adding extra signal processing intended for other headphones, which would negatively impact the performance of the JBL QuantumSURROUND or JBL QuantumSPHERE 360 technology.

Make sure the headset volume control is turned up. Rotate the volume wheel on your headset to increase the volume. If you're connected to the PC via USB, check that the default device is selected under Control Panel > Sound > Playback. Select JBL Quantum 400 Game, right-click, and select "Set as Default Device".  Check on the top bar of the JBL QuantumENGINE whether your headset's game-chat balance dial is set correctly. Check the JBL Quantum 400 Game device and make sure it is not muted or turned all the way down.

Make sure the volume is turned up and that the correct device has been selected in the system sound settings. Check the computer volume levels and make sure it is not muted or turned all the way down.

Make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume. If you're connected to the PC via USB, check that the default communication device is selected under Control Panel > Sound > Playback. Select JBL Quantum ONE Chat, right-click, and select "Set as Default Commuication Device". Check your headset's game audio chat balance dial, and ensure that the balance is correct. Check the JBL Quantum ONE Chat device and make sure it is not muted or turned all the way down.

Make sure the headset volume control is turned up and your microphone is unmuted. Check that only one voice chat application is in use while in-game. If you're connected to the PC, make sure that the communication device is selected under Control Panel > Sound > Recording. Select the JBL product and select "Set as Default Device". Check on the top bar of the JBL QuantumENGINE whether your headset's game-chat balance dial is set correctly.

We believe the baseline performance of the QuantumSPHERE technology is cutting edge in terms of localization. The calibration feature improves upon this performance by calibrating the system to your individual anatomy.

This speaker will go to standby mode after 10 minutes inactivity. It turn on when you start playing to it again.

Yes, they will work together. You can link rooms containing 1st generation Omni speakers with rooms containing 2nd generation Omni speakers and listen to the same music across all of them. Since the 2nd generation has a more powerful processor, we recommend connecting external sources like AUX or Bluetooth to the 2nd generation speakers rather than the 1st generation.

Yes, if no audio is present and no buttons are pressed, DUET will go into standby after approx. 10 minutes.

Yes, they are backward compatible with your existing Omni speakers.

Yes, our OMNI BAR+ supports standard CEC features such a wake-up and volume control via HDMI. Optical and analog input signals can wake up the Omni Bar, but if the source signal is too weak, the OMNI BAR+ will not wake up.

There is no plan for adding JBL Connect support for Playlist speaker. But you can group any speaker together that support Chromecast built-in for multi-room experience.

Wireless Network connection is lost or not connected anymore

In case you have lost the Wireless Network connection, recently changed your Wireless name/password, or changed your ISP (service provider), you may need to set up your Citation device again. 

Follow our steps below to try fixing the issue and reconnecting your device again.

1. Open your Google Home app .
2. In the top right corner of the home screen, tap Devices  to see your available devices. 
3. Scroll to find the Citation device card. 
4. Tap SET UP and complete the setup steps.
5. All of your previous settings, account information is still attached to the speaker. You only need to add it again to your Wireless Network.

Note: The name of your Citation device might be a room name such as "Living Room Speaker", simply tap the SET UP.
 

Wireless Network connection failed

If the above solution did not work and you still have issues with connecting to your new Wireless Network, then try following these steps:

1. Reboot your Wireless router. In many cases it can help a lot with a little reboot!
2. Reset your Citation device.
   1. Press and hold down the RESET BUTTON for 15 seconds, the front LED will light up indicating it has been reset.
   2. Your Citation device will now boot-up again. It can take roughly 45 seconds until it is ready.
3. Try to set it up again via your Google Home app