How To

How To

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  • Getting started with the checklist

    • A JBL LINK device(s).
    • Latest version of the Google Home appGoogle Home app installed on your mobile device.
    • Latest version of the Google app  (Android only) installed on your mobile device.
    • A Google Account (you can create one online via Google).
    • A mobile device with either iOS or Android support.
      • ​Must have iOS 10 or higher
      • Must have Android 5.0 and higher
      • There is no support for PC set up.
    • An internet connection from your local ISP (Internet Service Provider).
    • Your Wireless Network must secured with WPA2 Encryption (Enterprise mode NOT supported). 
    • Availability and performance of certain features, services and applications are device- and network-dependent and may not be available in all areas; subscription(s) may be required, and additional terms, conditions and/or charges may apply.

    Wi-Fi requirement

    • Wi-Fi routers must have Encryption enabled to install JBL LINK speakers (WPA2 etc).
    • Wi-Fi Extenders need to feature support of Multicast forwarding and UPnP.
    • Always use 5 GHz Wi-Fi for best performance and less interference.
    • For routers that have 2.4G Wi-Fi support only, make sure that they are using channels 1, 6 or 11 only.
    You can now install your JBL LINK speaker to your Wireless Network and you can find our setup article that shows how to install your LINK product.

     
  • JBL QuantumSPHERE 360 is JBL QuantumSURROUND that’s kicked up a notch by using a head-tracking sensor to fix sounds in 360 degrees of space around you. With typical headphones, when you move your head, the soundscape follows your movement. But with JBL QuantumSPHERE 360, if you rotate your head, the sound source’s perceived location stays in place because the head-tracking sensor compensates for your head movement. For example, if there’s a sound coming from in front of you, and you turn your head to the left, the sound source’s perceived location moves to your right ear—the sound stays locked in space as you move your head. 

    Also, the human brain uses small head movements to distinguish if sound sources are behind or in front of us. The brain processes the differences between when a sound arrives at the left vs. the right ear to determine where the sound is located. So with JBL QuantumSPHERE 360, you can move your head naturally to pinpoint the exact source of sounds around you. 
  • • Please check whether your head unit Bluetooth support EDR (Enhanced Data Rate) • If the head unit does not support EDR this will cause the transfer data rate to be low and will impact the audio quality.
  • The PartyBoost feature is not available when your JBL speaker is connected to a computer via Bluetooth. This is a technical limitation. When connected to a computer, the computer is acting as the primary device. Therefore, the JBL speaker does not have control of re-transmitting the Bluetooth signal to other JBL speakers.

    NOTE: Speakers effected by this are the JBL Flip 5, JBL Flip 6, JBL Charge 5, JBL Pulse 4, JBL Xtreme 3, and JBL Boombox 2, as well as all future products featuring the PartyBoost feature.
  • The rechargeable AAA cells may of course be worn out, or they may not be installed at all. If this is the case, either insert the cells, or you can order new cells as original spare parts. Please contact Harman Helpdesk for your country, or the distributor for your country, for further info about how to buy new cells. Please note that the cells MUST be compatible with charging contact for the minus pole located on the side of the cell. Normal cells will not work. This is clearly mentioned in the owner's manual, and shown with a drawing. If you have purchased new cells with plastic coating along the length of the cell, it may be possible to peel off the coating by cutting gently with a knife, then peeling it off. Only about 1 cm needs to be open to the metal, closest to the flat end, for contact to be possible. Please note that the ear pads on K 912 are removed by simply grabbing the plastic plate that holds the ear pad, and pulling it away from the ear pod. There is one battery in each ear pod. For K 915, never just pull the pad away, since the locking claws are released by being rotated away from their locked position.. Both batteries are under the right-hand pad, and there is a silk-screened instruction on the top of the pod, showing that you must rotate the pad plate just a few mm counter-clockwise to unlock it.
  • The wireless charge receiver in the smartphone may not be adequately coupled to the wireless charging transmitter on Smartbase. Re-adjust your smart phone’s position on the wireless charge arm.
  • To set up the Harman Kardon Adapt in the HK Controller app, you have to select "One speaker", not the Adapt+ option. When selecting "One speaker", simply follow the on-screen instructions to install your Adapt on the Wi-Fi network. Note that the instructions for Adapt devices will appear on your screen after 30-45 seconds (Only Apple devices).
  • Some vehicles don’t provide an isolated ground for the head unit which may introduce noise. Please connect your smartphone to JBL DRG and enable the “Aux Noise Cancel” button in the App. This can be found right after Aux Line option in Connection Mode section.
  • Some head units in the vehicles use isolated grand, if JBL DRG use isolated grand as well, this will disable the chips inside DRG. Please connect your smartphone with JBL DRG and disable the “Aux Noise Cancel” button in the Apps right after Aux Line option in Connection Mode section.
  • What you are experiencing is normal. The Focus 700 is actually the Focus 500 headphone but with the added bonus of a charging case.
  • What you are experiencing is normal. The Inspire 700 is actually the Inspire 500 headphone but with the added bonus of a charging case.
  • The InfinityLab power bank is not waterproof, if it gets wet, there's a chance for short-circuit, which can cause damage to other electronics that you plug into them. Ensure that you keep your power bank dry at all times.
  • You can manually type in the network name (SSID) and password to connect if the network does not appear.
  • NOTE:  LINK speakers must be set up on a WiFi network before Bluetooth can be activated. Once it is set up, you can use Bluetooth anywhere (Unless you reset the speaker and start all over with installation).

    Pairing issues with a Smartphone or Tablet:
    1. First try to restart the Bluetooth connection on your source device (Smartphone/tablet) by switching Bluetooth off and on again with a short pause in between.
    2. Forget previous paired connection (on your smartphone/tablet) in your Bluetooth settings if you once had paired with our product.
    3. Try to restart source device(Smartphone/tablet) by powering it off and on again, and after restart try to establish a Bluetooth connection to your JBL LINK device.
    4. If above does not work, then try to restart your JBL LINK device by turning it off and on again.
    5. Press and hold down the Bluetooth button on your JBL LINK device to initiate pairing mode again.
    6. Go into Bluetooth settings on your Smartphone/tablet.
    7. Perform a restart or reset if you are not able to connect after above steps.
    Back to helpful articles --> Articles overview

    JBL LINK Bluetooth specifications:
    • Bluetooth version 4.2
    • A2DP v1.3 with SBC Audio Codec.
    • AVRCP v1.5
  • At the bottom of your Horizon alarm clock, you will see a little cap where the backup-battery resides. Turn the cover lid left to open it, and on the back of the cover lid, you will see the serial number.
  • In Amazon's app called Alexa. There you can set, change and login with your favorite supported music service. They offer Amazon Music, Spotify, Pandora and much more. Go to settings in the Alexa app, select "Music & Media.
  • The heart rate sensor is located inside the RIGHT earbud inside the sound tunnel. If the Heart Rate detection is activated and you remove the RIGHT earbud, the audio voice will notify you to insert the ear bud and will recalibrate once it is detected again.
  • It is a tiny white sticker, located on the inside of the left-hand size adjustment slider on E35.
  • The Harman Kardon Aura Studio 2 features: Bluetooth v.4.1 A2DP v.1.3 AVRCP v.1.5
  • For OMNI BAR+, three sources are available: HDMI (not applicable for ADAPT+), Optical or AUX input. For Adapt+ two sources are available: Optical in/outputs and Analog in/outputs. If you select "Watching movies and TV shows" in the HK controller app for either one of them, you will have a very little delay and good lip sync with the TV for video applications. However, you will not be able to rebroadcast the TV signal to other OMNI+ speakers when selecting this mode. If you select "Listening to music", you will be able to rebroadcast TV signal to other OMNI+ speakers in your house, however, you will have lip sync delay with video material. Select that specific mode if you use HDMI (not applicable for ADAPT+), Optical or AUX for music only. Using Chromecast, Spotify Connect or Bluetooth is not part of these modes. When using one of these streaming methods, you are able to rebroadcast any music source.
  • Connecting a USB stick

    1. You can enjoy music from your USB Stick directly into the Partybox device.
    2. Insert the USB stick Stick into theUSB portport, located on the back of your Partybox.
    3. The USB Stick has to be formatted FAT16 or FAT 32 and supports MP3, WAVE and WMA Music files.
    4. It will start automatically playing the content on your USB stick.
    USB co

    AUX Connection

    1. You can connect any devices through the analog connection AUX
    2. Use an analog cable (Not included in the box) and connect your device.
    3. Press play on your external device and enjoy the music!
    analog

    RCA Connection (*Partybox 200/300/1000 Only)

    1. The Partybox features both Input and Output RCA connection.
    2. Connect your RCA cable (not included) to either one of the ports.
    3. You can use it with your DVD/BlueRay player or AVR system.
    User-added image

    Guitar and Microphone

    1. Connect your microphoneto the dedicated MIC iocn port or connect your electric Guitar  to the Guitar icon
    2. You can mix sound or make your own karaoke party with your Partybox.
    3. Sing or play through your devices.
      1. To adjust the volume of the audio source, press volume+ or volume- buttons.
      2. To adjust the volume of the microphone or guitar, rotate the Mic knob or guitar knob
    mic and
     

    Charging external devices

    1. Whenever your mobile device needs some extra power, the Partybox can help you!
    2. Featuring a USB Charging port for both Music (USB on a stick) or when you need to charge your Phone charging device.
    3. Simply connect your device to the usb portaport and start charging.
      1. NOTE: The Partybox 200 needs to be connected to AC power all the time to charge or function as a speaker.
      2. The Party 300/310 has a battery and can charge any device without needing AC power (unless the product's battery is depleted then you need to recharge via AC power).
    Charging devices

    There are many ways to enjoy your JBL Partybox On-The-Go, 100, 200, 300, 310 & 1000. The options are endless and you are in control of the party
  • The N90Q can process these formats through the digital input: - 2-channel - Sample Rate: 44.1K / 48KHz / 96KHz - Bit Resolution: 16 bit / 24 bit
  • Enchant series information

    The Enchant series is not only a beautifully designed speaker, but it also delivers the sound to a completely new level.
    Always wanted to have Surround Sound, but never wanted extra speakers, with the MultiBeam feature you can get Surround Sound experience right at your fingertips.

    Enchant 1300 for Bigger rooms

    1. Perfect for bigger rooms that requires a bit more sound and punch when watching or listening to music!
    2. Powerful sound with 13 Channels in one speaker with a maximum of 240W
    enchant
    1. Features MultiBeam technology for Surround Sound experience.
    2. 4K HDR10 compatible on both HDMI Inputs and output (ARC).
    3. HDCP 2.2 Compatible
    4. Google Cast built-in, stream your favorite music through your Wi-Fi connection.
    5. Bluetooth 4.2 technology for easy streaming with any of your mobile devices.
    6. And much more!

    Enchant 800 for Smaller rooms

    1. Perfect for smaller rooms to extend the sound performance in any situation.
    2. Powerful sound with 8 Channels in one speaker with a maximum of 180W
    Enchant 800
    1. Smaller in size compared to Enchant 1300, but just as an amazing sound.
    2. Features MultiBeam technology for Surround Sound experience.
    3. 4K HDR10 compatible on both HDMI Input and output (ARC).
    4. HDCP 2.2 Compatible
    5. Google Cast built-in, stream your favorite music through your Wi-Fi connection.
    6. Bluetooth 4.2 technology for easy streaming with any of your mobile devices.
    7. And much more!
  • JBL Xtreme, JBL Pulse 2, JBL Charge3, JBL Flip 3, Pulse 3, and Flip 4 Android, Google Now, Google Play are trademarks of Google Inc. Siri, iTunes, and Apple Music are trademarks of Apple Inc. Spotify is a registered trademark of Spotify AB. IOS is a registered trademark of Cisco in the US and is used by Apple under license.
  • USB files

    NOTES

    • Only file names that contain numbers or English characters can be displayed, otherwise “UNKNOWN” will be displayed.
    • “UNSUPPORTED” is displayed when the file format is not supported.
    • Do not extract the USB device while in operation.
    • For a large capacity USB, it may take longer than a few minutes to be searched. USB with more than 2000 files cannot be supported.
    • Devices which require additional program installation connected to a computer are not supported.
    • The USB port of the soundbar cannot be connected to a computer and it cannot be used as a storage device.
    • The exFAT and NTFS file system is not supported. FAT16/FAT32 systems are available.
    • Depending on some devices, it may not be available to recognize the followings on the soundbar: External HDD; Card readers; Locked devices; Hard type USB devices; USB hub; Using USB extension cable; iPhone/iPod/iPad; Android device.
  • JBL Quantum 300, 350, 400, 600, 610, 800, 810 ONE, TWS and Stream are working with the QuantumENGINE
  • HTFS 3 will match these speakers sets: HKTS 20, HKTS 30, HKTS 60, HKTS 65 and HKTS 200. HTFS 2 will match these speakers sets: HKTS 9, HKTS 16 and HKS 4 satellite speakers.
  • The “Speaker” mode allows the JBL QuantumENGINE to receive more than two channels of audio. It also prevents some applications from adding extra signal processing intended for other headphones, which would negatively impact the performance of the JBL QuantumSURROUND or JBL QuantumSPHERE 360 technology.

  • Make sure the headset volume control is turned up. Rotate the volume wheel on your headset to increase the volume. If you're connected to the PC via USB, check that the default device is selected under Control Panel > Sound > Playback. Select JBL Quantum 400 Game, right-click, and select "Set as Default Device".  Check on the top bar of the JBL QuantumENGINE whether your headset's game-chat balance dial is set correctly. Check the JBL Quantum 400 Game device and make sure it is not muted or turned all the way down.

  • Make sure the volume is turned up and that the correct device has been selected in the system sound settings. Check the computer volume levels and make sure it is not muted or turned all the way down.
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