The remote is only capable of operating one device at a time (unless you have programmed advanced functions such as Volume, Channel or Transport control Punch-Through). When you press the Source Selector to operate your other product, such as the DVD player, the remote cannot control any other product, including the AVR, until you press the AVR Button again. To avoid your problem in the future, always press the AVR Button or appropriate Source Selector before you enter any command.

We believe the baseline performance of the QuantumSPHERE technology is cutting edge in terms of localization. The calibration feature improves upon this performance by calibrating the system to your individual anatomy.

If the preset DAB/FM station signal is not strong enough the alarm will go off in buzzer mode instead. Make sure the signal is strong enough, by checking that the station plays without static or distortion (FM).

In the ANC on mode, we take advantage of advanced signal processing to finely tune, and personalize the audio performance. In passive and in ANC off mode, that signal processing is not running, so you may hear a difference in audio performance

This speaker will go to standby mode after 10 minutes inactivity. It turn on when you start playing to it again.

Only if you have pressed the button on the remote or Boost TV itself.

Yes, they will work together. You can link rooms containing 1st generation Omni speakers with rooms containing 2nd generation Omni speakers and listen to the same music across all of them. Since the 2nd generation has a more powerful processor, we recommend connecting external sources like AUX or Bluetooth to the 2nd generation speakers rather than the 1st generation.

Yes, when casting music to your JBL Playlist, your speaker is connected to Google Cloud, which will turn your smart device into a remote control, rather than streaming music directly to the Playlist. You can easily do other things with your phone while using Chromecast, such as gaming, texting, make calls, watch Youtube etc. This will not interrupt the music that you are casting.

Yes, after 10 minutes of no audio activity, the soundbar will enter standby-mode automatically. Or you can do it yourself by short pressing the Power button.

Yes. Just connect an Adapt to your existing Hi-Fi equipment or active speaker via the 3.5mm line out port to transform any speaker into a wireless speaker in the Harman Kardon Wireless HD Audio System

No, the re-broadcast signal is in stereo. Stand alone speakers will play both Left and Right channels.

For InfinityLab orders with a value of more than 25 euros, no shipping charges apply. Even returns are free. It's all on us.

For InfinityLab orders with a value of less than 25 euro, a 5 euro shipping charge applies. If however you return your full InfinityLab order for a refund within 30 days of purchase, we will refund you the 5 euro shipping charge.

Happy shopping!

Yes, if no audio is present and no buttons are pressed, DUET will go into standby after approx. 10 minutes.

Yes, they are backward compatible with your existing Omni speakers.

Yes, our OMNI BAR+ supports standard CEC features such a wake-up and volume control via HDMI. Optical and analog input signals can wake up the Omni Bar, but if the source signal is too weak, the OMNI BAR+ will not wake up.

There is no plan for adding JBL Connect support for Playlist speaker. But you can group any speaker together that support Chromecast built-in for multi-room experience.

No, it will not change the TruNote autocalibration results. TruNote equalizes the acoustics of the headphones to the specific fit to your head As is the case with any supplemental equalization setting, it will change how the audio sounds to the user

Yes, through Bluetooth restreaming. Tracks made available offline in Apple Music are DRM protected and are not playable in the Harman Kardon Controller app. To play these tracks, or any other Apple Music tracks, first connect to any Omni speaker via Bluetooth and then restream to the other Omni speakers in your house with the Link button, or by grouping different rooms in the Controller app. We are looking into the possibility of adding direct support for Apple Music, so check back for updates.

The JBL Wireless Microphone set allows 2 x wireless microphones* to be connected to any Partybox model ** through the use of a dongle connected to the Mic input. Additionally, a 3rd wired microphone - like the JBL PBM100 Wired Microphone, can also be connected to the switchable Guitar/Mic 2 input (only available on some Partybox models). This will also work when using the non-switchable Guitar input on other Partybox models - however, this will bypass the karaoke effects including echo for the connected microphone and would generally have a slightly different sound character/timbre to a microphone connected to the Microphone input.

*This includes the Partybox On-The-Go, a maximum of 2 wireless microphones can be connected and used simultaneously. The standard bundled Partybox On-The-Go microphone can only be connected to the Partybox On-The-Go that it came bundled with, it also cannot connect wirelessly to any other Partybox models or portable speakers other than the Partybox On-The-Go that it came bundled with. Only one standard, bundled Partybox On-The-Go wireless microphone can be connected at a time, unless the JBL Wireless Microphone is purchased (sold separately), a spare part will only work as a replacement, not simultaneously.

PartyBox Model	Mic Arrangement	Ports Used	MAX
** Encore	1 Wireless (pre-paired, included) OR 2 Wireless (sold separately, second microphone needs to be manually paired as described in Owner's Manual)	N/A - Wireless (pre-paired, no Wired Microphone port)	2
100/110/Encore Essential	1 Wired OR 2 Wireless (Wireless Microphone Set must be used, sold separately)	Mic Port	2
200	1 Wired OR 2 Wireless (Wireless Microphone Set must be used, sold separately)	Mic Port	2
300	1 Wired OR 2 Wireless (Wireless Microphone Set must be used, sold separately)	Mic Port	2
310/310 MC*/710/Ultimate	1 Wired AND 2 Wireless (Wireless Microphone Set must be used, sold separately)	Mic Port AND Mic/Guitar Port	3
1000	1 Wired OR 2 Wireless (Wireless Microphone Set must be used, sold separately)	Mic Port	2
On-The-Go/On-The-Go Essential	1 Wired AND 1 Wireless (pre-paired, included) OR 2 Wireless (Wireless Microphone Set must be used, sold separately)	Mic Port AND N/A - Wireless (pre-paired) OR Mic Port (pre-paired microphone will not work simultaneously when dongle used)	2 OR 2

* Partybox 310 MC - is a standard Partybox 310, which comes bundled with 1 x Wired Microphone (PBM100).

Wireless Network connection is lost or not connected anymore

In case you have lost the Wireless Network connection, recently changed your Wireless name/password, or changed your ISP (service provider), you may need to set up your Citation device again. 

Follow our steps below to try fixing the issue and reconnecting your device again.

1. Open your Google Home app .
2. In the top right corner of the home screen, tap Devices  to see your available devices. 
3. Scroll to find the Citation device card. 
4. Tap SET UP and complete the setup steps.
5. All of your previous settings, account information is still attached to the speaker. You only need to add it again to your Wireless Network.

Note: The name of your Citation device might be a room name such as "Living Room Speaker", simply tap the SET UP.
 

Wireless Network connection failed

If the above solution did not work and you still have issues with connecting to your new Wireless Network, then try following these steps:

1. Reboot your Wireless router. In many cases it can help a lot with a little reboot!
2. Reset your Citation device.
   1. Press and hold down the RESET BUTTON for 15 seconds, the front LED will light up indicating it has been reset.
   2. Your Citation device will now boot-up again. It can take roughly 45 seconds until it is ready.
3. Try to set it up again via your Google Home app

No, it is not possible to link them together. They are standalone Bluetooth speakers.

 All JBL Quantum headset models work only through 3.5mm audio jack (aux) connected to the Xbox controller. You cannot connect to any Xbox Series console via Bluetooth. 

Please note: JBL QuantumENGINE is only available on PC.
 

XTREME 3
Software Update Release Notes
------------------------------------------------------------------------
Software Version:  V0.2.1.6
Version (iOS):  V5.6.6
Version (Android):  V5.6.6
Release Date:  August 2, 2022
Release Media:  OTA (over the air) via JBL Portable App


What’s New

1. Fixed audio drop with iOS 15.1 or later in PartyBoost mode
2. Fixed the PartyBoost connection issue
3. Other bug fixes and performance improvements

The LINK BAR is always ON, and you can ask the LINK BAR questions whether your TV is ON or OFF.
You can easily play music as well, there are no limits!

The Facts about your data and how Google uses them.

To improve their services:
Google uses the data to make their services faster, smarter, and more useful to you, such as providing better search results and timely traffic updates.
Data allows Google Assistant and their services to be more efficient and faster.
Google Assistant learns over time to provide better and more personalized feedback.
Yes, Google services are protected by one of the world’s most advanced security infrastructures. Conversations within your LINK BAR is encrypted by default.

Your Search history:
Your search history on the LINK BAR will appear in your Google account's search history. Also, if you give the LINK BAR permission, it may access your data saved in other Google services such as Calendar and Gmail to answer questions you ask.

Conversations and questions:
Any conversation or search history is stored in the cloud via your Google account and saved until you choose to delete it in the Google Home app. The LINK BAR does not keep or store any data locally.

We hope that your concern about the Privacy data is answered.