Stuck during update
Stuck during update
Solo Uno Software Revival Guide
| Reason | Revival method for Solo Uno if a problem exists after a stalled software update |
| Symptoms | Unit will likely have a solid blue network light and flashing orange status light and will not be available for streaming |
| Parts required | 1) a USB stick, 2) a computer for transferring files to the USB stick, 3) unit software detailed in this guide |
- Download the software bundle by clicking here . You will download a zipped folder called “Solo Uno v1542 Reflash Bundle.zip”
- Unzip/extract this folder (some computers will do this automatically). Inside the folder you will find 2 more folders named “Step 1 V1206 V1.10” and “Step 2 V1542 V1.72”
- Double click on the “Step 1 V1206 V1.10” folder. Inside you will find a file named “image.swu”
- Copy this image.swu file to a blank USB memory stick.
- NOTE! The file MUST be called image.swu. If you copy the file to a location where there is already a file called image.swu your computer may rename the file automatically (for instance as “image.swu (1)”. Please double check that the file is called “image.swu” when on the memory stick.
- Power off the Solo Uno from the circular front panel power button.
- Insert the USB memory stick into the rear of the unit.
- Depress the service switch and continue to keep it depressed.
- Power the unit on whilst keeping the service button depressed.
- Keep the service button depressed for at least 30 seconds after power on.
- Release the service button.
- Leave the unit for at least 30 minutes to update.
- Functionality should now be revived. To update to the most current software version repeat points 3-11 above but using “Step 2 V1542 V1.10” at point 3.
Applies to:
Category:
Troubleshooting
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