Why can't I charge my device via the Onyx Studio 9?

Why can't I charge my device via the Onyx Studio 9?

To ensure the best sound experience, the battery performance of the Onyx Studio 9 is adjusted under the following conditions:


1. The speaker is in battery mode and the battery level is below 30%.

2. The music volume is at or above 50%.


To charge your device, try plugging in the AC cable or lowering the music volume.

Category: Troubleshooting

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