How To
How To
1640 results
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As with all in-ear headphones, our range of True Wireless Stereo headphones can be susceptible to a build up of dust and earwax. This can cause low volume on one or both earbuds, or balance issues (e.g. right earbud is louder than the left earbud). To reduce the likelihood of these issues occurring, it is a good idea to periodically clean your earbuds. Clean the earbuds by removing dust and wax after each use, using a pointed toothpick to remove larger amounts and a small amount of rubbing alcohol applied to a cotton swab for final degreasing. Remember to clean the charging points on the headphones and inside the charging case.
If you are experiencing volume or balance issues, always check for wax and dirt in and around the earbud and driver and complete cleaning of the earbuds as described above. If the issue persists, there may be earwax/dirt stuck in the small holes in the grille in front of the driver, preventing sound output. To resolve the issue try dipping the affected earbud tip into a solution of lukewarm tap water and a small amount of dish soap (washing up liquid). The earbud tip should only be put into the liquid up to a maximum depth of 1-2 mm only (see images below). Immersing the earbuds in water or putting the earbuds in water at a larger depth than this could void your warranty. Keep the earbud tip in the water for about 2-3 minutes, then wipe/clean the grille with a small brush (such as a toothbrush). This should remove the wax and resolve the volume/balance issues.
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The top panel LEDs are flashing because the OTA firmware update is in progress, the product should work after the upgrade is completed. It may have been caused by a previous interruption to an update.
It should be possible to resolve the issue by doing the following:
- Plug in the power cable and wait for at least 5 minutes for the Partybox Ultimate to complete the update.
- If the Partybox Ultimate stops flashing, but cannot power on, then perform a factory reset by pressing the two buttons below for more than 10 seconds: Moment (heart symbol) and Play (or through the JBL One app). After this has been done, press the Power button.
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The 12V trigger output can be used with a stereo 3.5mm jack cable. The 12v trigger signal is present in the ring/right-ch connection.Was this helpful? Thank you for your feedback!
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Yes, it's 14 hrs with RGB off. You can also find the details on the box. Was this helpful? Thank you for your feedback! -
To configure the 7.1 Surround feature on your PC, please follow the guide below:
1. In the left corner on your screen right next to the Windows logo, click on the spy-glass to start a search on your PC.
2. Type in Sound --> then select Change System Sounds:
3. Make sure that your the Quantum Headphones is your Default Device for both Speakers ( Game ) and Earphone ( Communication device )
4. To configure the 7.1 Surround feature, right click on the Speakers --> then select Configure Speakers
5. Select 7.1 Surround and click on Next
6. Make sure that all boxes are selected, then click Next
7. Make sure both boxes are selected, and then click Next
8. Click on Finish. Now your Quantum headphones is configured for 7.1 Surround sound. The configuration will remain after rebooting PC or reconnecting headphones.
Enjoy your sound experience #SoundIsSurvival #DareToListen
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There are several ways to access the advanced settings. In the settings page, you can adjust settings for subwoofer, EQ and input sensitivity.
Make sure your PC or smartphone is connected to the same network as Citation AMP:
1. On a PC, go to the "Network" folder". There you can find an icon for the Citation Amp. Double click that, and you are taken to the internal webpage for advanced settings for your Citation Amp.
2. Or, in the Google Home app, go to settings for the Citation Amp. At the bottom of the page, you can find the device IP address. Copy and paste this address into your web browser, and you are taken to the internal webpage for advanced settings for your Citation Amp.Was this helpful? Thank you for your feedback! -
If you have already setup your JBL BAR 5.1 SURROUND with Google Home or AirPlay, you can now sign into your Amazon account via the JBL BAR Setup App. Just download the app and follow the instructions.Was this helpful? Thank you for your feedback!
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High pass filter
When the subwoofer is connected, the main channels are "Small", meaning that there is a high-pass filter. This ensures proper blending with the subwoofer.
Crossover settingsThe Citation amp supports crossover settings in the range 50Hz - 120Hz. Default is 80Hz.
Multiple subwoofers?Only one type of subwoofer is supported at a time. Either with cable or wireless.
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This happens if you power up the subwoofer before connecting the right and left speakers. The system mutes to avoid potentially harmful pop noise. Just touch one of the volume up/down pads to unmute.Was this helpful? Thank you for your feedback!
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No. Alexa notifications must be set up in the Alexa app and you can control the notification via Alexa voice only.
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Yes, you can use the universal command “ Stop”, “Dismiss”, “Cancel” and “Quiet” to stop the current music playback, alarm and timer.
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No, unless you have set up devices with both voice assistants, you cannot use Alexa to control devices you set up only in the Google Home app, or use Google Assistant to control devices you set up only in the Alexa app.
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The Bluetooth connection will not keep playing once you have switched the source. Simply press play again on your Bluetooth device to start streaming once again.Was this helpful? Thank you for your feedback!
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In order for the No. 526/No. 523 to return to the last input that had been selected you must put the unit in standby before turning power OFF.Was this helpful? Thank you for your feedback!
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This is because most Windows do not support A2DP stereo audio streaming via Bluetooth, the standard for music-listening through Bluetooth. The system will support keyboards, mice, printers etc. via Bluetooth, but not audio. It is necessary to download the proper drivers, either from the computer manufacturer, the software manufacturer or the manufacturer of the Bluetooth chip in the computer. Help to do this must be sought with the companies that supply one or more of these computer features.Was this helpful? Thank you for your feedback!
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AirPlay uses a differnet network card inside the BDS. If it doesn't receive any IP adresses, it won't work. To check and see if your network card in BDS did receive an IP address, you can use an app called Net Analyzer for iOS and WiFi Analyzer for Android. Simply scan your network with one of them, and you should be able to see your BDS IP address, usually the IP after your main IP for BDS, should be AirPlay network details. If you have trouble, please contact our helpdesk for further assistance.Was this helpful? Thank you for your feedback!
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You can create several different EQ settings that are stored in the memory within the new AKG Headphones app.Was this helpful? Thank you for your feedback!
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The N700NC does not support Apt-X audio codec.Was this helpful? Thank you for your feedback!
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In order to use the headphones for phone calls, press the multi-button once when the phone rings. You need to be connected to your device via bluetooth.Was this helpful? Thank you for your feedback!
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You can use the headphones while charging but only the wired connection will work. No active functions are available since they cannot be switched on.Was this helpful? Thank you for your feedback!
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When the headphones are charging-Red LED When the headphones are fully charged-The red charging indicator LED turns off When the headphones are looking for a device- Fast blinking blue LED When the headphones are connected to a device-Solid blue LEDWas this helpful? Thank you for your feedback!
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The memory can support up to 8 paired devices, but only one device can play at a time on the N700NC headphones.Was this helpful? Thank you for your feedback!
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You cannot disengage ANC, it is always on when the headphones are on. However, you can listen to music via cable if you do not switch the N700 on at all, which means that ANC will not be active.Was this helpful? Thank you for your feedback!
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You can activate the Ambient Aware and TalkThru functions and assign one of them to the smart-button. AA will open the external microphones and mute the music so you can hear what is going on around you. TalkThru permits you to have a conversation with other people in the room, just by pressing the button.Was this helpful? Thank you for your feedback!
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Move the ON/OFF button from its OFF position to its ON position, which is the middle of the cutout. It will remain there, and the headphones are now ON. The blue LED will start blinking, indicating that Bluetooth pairing is possible. If you need to reset the BT pairing, move the ON/OFF button against the spring load, to the opposite position of the OFF position, and keep it there for about 5 seconds. Now the BT system is reset, and new pairing is possible.Was this helpful? Thank you for your feedback!
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Press and hold Volume Up or Volume Down located on the LEFT ear cup for 3 seconds to skip forward or backward.Was this helpful? Thank you for your feedback!
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The Y500 headphones do not support Apt-X audio codec. However, they do support AAC audio codec.Was this helpful? Thank you for your feedback!
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The Y500 features the speed charge (5 min charging time = 1 Hour Playtime) In order to charge the headphones, use the micro USB charger that is included in the packaging. The charging port is located at the bottom of the RIGHT ear cup. Once the headphones are charging, you will see a solid red light next to the port. Once the headphones are fully charged, the red light indicator will turn off. Please Note: You cannot use the headphones via BT while they are charging. However, you can use the headphones via audio cable while charging.Was this helpful? Thank you for your feedback!
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In order to power on and pair the Y500, make sure that the device you are attempting to connect to has the BT on and is in search mode. Move the ON/OFF button from its OFF position to its ON position, which is the middle of the cutout located on the RIGHT ear cup. It will remain there, and the headphones are now ON. The blue LED will start blinking, indicating that Bluetooth pairing is possible. If you need to reset the BT pairing, move the ON/OFF button against the spring load button to the opposite position of the OFF position, and keep it there for 4- 5 seconds. Now the BT system is reset, and new pairing is possible. Please Note: The Y500 features Multi-point Connectivity which allows you to switch from two different devices.Was this helpful? Thank you for your feedback!
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