How To

Support Overview / How To

How To

1676 results

Sort

Page size

UA Sport Wireless" Battery Information

The device is charged by a standard micro USB charger. To charge the unit, gently pull out the rubber cover just below the light indicator on the left side of the inline mic. You will see the the charging cable end.

Was this helpful? Thank you for your feedback!
UA Train Headphones: Call Information

To receive a call, press the center button located in between the volume- and volume+ button for 1 second.

Was this helpful? Thank you for your feedback!
UA Train Headphones: Charging Information

To use the headphones, they cannot be charging. You should receive 16 hours of battery life. The UA Train also features the quick charge battery which allows you to receive 1 hour of battery life after charging for 5 min.

Was this helpful? Thank you for your feedback!
UA Train Headphones: Ear Pad Information

Yes, The UA Train ear cushions can be removed and washed. To remove the ear cushions, peel cushion away from ear cup center. Hand wash the ear cushions only with liquid soap for 5 minutes. Swish in soapy water, then swish through clean water until there are no more soap suds. Wait for ear cushions to fully dry, and gently stretch the cushion, inserting the cushion ring into the ear cup slot, and working your way around. Rotate until the L or R indicator is in the correct position.

Was this helpful? Thank you for your feedback!
UA Train Headphones: TalkThru Technology

Talk Thru technology allows you to clearly hear others for quick conversations without removing your UA Train headphones. To activate TalkThru mode, press the UA logo on the RIGHT ear for 1 second. You will hear your music level lower when TalkThru Technology is engaged. To revert back to normal volume, simply press the UA logo again. (Please note TalkThru does not function when using cable connection.)

Was this helpful? Thank you for your feedback!
Unit does not power up when power button is pressed?

Press and hold the power button for 3-5 seconds, it will power on/off the TRIP. Short press on the power button will lock and unlock top capacities touch buttons on the TRIP. Be sure to hold the button for 3-5 seconds to ensure you are powering on/off and not controlling the touch buttons.

Was this helpful? Thank you for your feedback!
Upgrading the software on your PartyBoost or Connect+ Speaker

Software updates for your speaker can be done using the JBL Portable app.
Download it from the Apple App store and Google Play store.
If there is an available update, look for the small red dot above the gear icon and follow the download instructions (see image below).
If you have an issue with your device it is always worth checking if there is a Software update available and performing the installation if there is.

Was this helpful? Thank you for your feedback!
USB charging port

The USB charging port allows you to charge external devices.

• When playing music on the Go + Play 3, the USB Charge out is 5V / 0.5A

• When no music is playing on the Go + Play 3, the USB Charge out is 5V / 2.1A

Was this helpful? Thank you for your feedback!
USB charging port

The USB charging port allows you to charge external devices.

• When playing music on the Go + Play 3, the USB Charge out is 5V / 0.5A

• When no music is playing on the Go + Play 3, the USB Charge out is 5V / 2.1A

Was this helpful? Thank you for your feedback!
USB connection with Quantum Duo and headphones

Please avoid the use of USB splitters and extenders built into screens etc. Dropouts in sound and lack of signal from the microphone in headsets may be the result. If possible, always connect directly to the computer, or use a single extension cord.

Was this helpful? Thank you for your feedback!
USB music playback compatibility

USB music playback is available on the US version only. In all other regional versions, the USB-C port is used for charging external devices and by service centers only.

For the US version, USB-C flash drive compatibility/requirements are as follows:
- Type C USB 2.0 version
- Storage size 64 GB or lower
- Supports only FAT32 format
- Supporting file format: MP3
- Supports storage of MP3 files in root directory folder only

Was this helpful? Thank you for your feedback!
USB music playback functionality

USB music playback is available on the US version only. In all other regional versions, the USB-C port is used for charging external devices only (or service).

For the US version, when using USB music playback:

• Bluetooth will be disconnected and Aux-in will be disabled
• To play music through Bluetooth again, unplug the USB flash drive, then pair the speaker through Bluetooth with your device
• While a USB flash drive is plugged in and the speaker is powered off and powered on again, the speaker will default back to Bluetooth mode and the USB music playback will be disabled

Was this helpful? Thank you for your feedback!