How To
How To
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The Smart Case only supports English, so even if you change the language in the JBL Headphones app, it will remain in English.
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The JBL QuantumENGINE supports up to 20 languages. You can select the preferred language in the system section.Was this helpful? Thank you for your feedback!
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The ear cushions are made of protein leather.Was this helpful? Thank you for your feedback!
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Battery icon shows as full at 90%-100% battery remaining.
Battery icon shows as 2/3 full at 50%-90% battery remaining.
Battery icon shows as 1/3 full at 15%-50% battery remaining.
Battery icon shows as empty and flashing at 5%-15% battery remaining - the product should be charged now.
The speaker will switch off at 0% battery remaining automatically to preserve the lifespan of the battery.
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The JBL Headphones app supports the file types JPG and PNG. There is no limit on file size, as this depends on how much the phone and app can handle to load the image into the app. When you are uploading the image to the Smart Case, the app will make a screenshot of the image and cut the image, so it fits the shape of the screen. Therefore, the size of this screenshot will be smaller than the size of the image.
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The JBL Quantum Stream mic is compatible with the following platforms:
PC (Windows)
PlayStation 4
PlayStation 5
Nintendo Switch
Mobile*
Mac
* Most newer phones are compatible.Was this helpful? Thank you for your feedback! -
The JBL Quantum 910 Wireless headset is compatible via 3.5mm jack with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR. You can use the USB connection with PC, PlayStation and Nintendo Switch.Was this helpful? Thank you for your feedback!
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The JBL Quantum ONE headset is compatible via 3.5mm jack with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR. You can use the USB connection with PC.Was this helpful? Thank you for your feedback!
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The JBL Quantum TWS an JBL Quantum TWS Air supports two types of wireless connection at the same time. It's compatible with any Bluetooth compatible devices while the USB wireless dongle enables compatibility with PC/Mac, PS4/5, Nintendo SwitchTM, TV and iPads and AndroidTM devices with USB-Connection (Note: Type-C supports PS5 while type-A is compatible with all PlayStationTM model).
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The Harman Kardon Wireless HD Audio System uses UDP ports 6060 and 6080.Was this helpful? Thank you for your feedback!
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To have the best possible performance for OMNI+ system we advise to have a dual-band router with a powerful chipset and ram for best Wi-Fi performance. This will not only help our products to perform better and more stable, but your other devices at home will have more power and fewer interruptions. Please also be sure that your home Wi-Fi router has Multicast enabled, as our Omni+ system requires this feature enabled in order to work (same goes for Chromecast devices). Always connect our Omni+ system to 5 GHz Wi-Fi whenever possible to limit the risk of devices being slow or interrupted on 2.4GHz Wi-Fi.Was this helpful? Thank you for your feedback!
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Different games have different settings, but as a general rule, make sure that your game outputs multi-channel unprocessed audio. We recommend 7.1 surround, but 5.1 works too. Always disable any other processing (like DTS and Dolby).Was this helpful? Thank you for your feedback!
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