How To

How To

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  • HTFS 3 will match these speakers sets: HKTS 20, HKTS 30, HKTS 60, HKTS 65 and HKTS 200. HTFS 2 will match these speakers sets: HKTS 9, HKTS 16 and HKS 4 satellite speakers.
  • It is a model made for vocal use.
  • BDS 280S and 580S support 802.11b, g and n. (2.4GHz ISM Band, Europe 13 Channels).
  • OSD is not available on HDMI Output 2
  • If you are unable to get test noise output per channel from the SDP75, the Clock Source is likely set to "External". Changing the Clock Source to "Internal" should prove to fix the issue.
  • The “Speaker” mode allows the JBL QuantumENGINE to receive more than two channels of audio. It also prevents some applications from adding extra signal processing intended for other headphones, which would negatively impact the performance of the JBL QuantumSURROUND or JBL QuantumSPHERE 360 technology.

  • The “Speaker” mode allows the JBL QuantumENGINE to receive more than two channels of audio. It also prevents some applications from adding extra signal processing intended for other headphones, which would negatively impact the performance of the JBL QuantumSURROUND or JBL QuantumSPHERE 360 technology.
  • To ensure the best sound experience, the battery performance of the Onyx Studio 9 is adjusted under the following conditions:


    1. The speaker is in battery mode and the battery level is below 30%.

    2. The music volume is at or above 50%.


    To charge your device, try plugging in the AC cable or lowering the music volume.

  • Make sure the headset volume control is turned up. Rotate the volume wheel on your headset to increase the volume. If you're connected to the PC via USB, check that the default device is selected under Control Panel > Sound > Playback. Select JBL Quantum 400 Game, right-click, and select "Set as Default Device".  Check on the top bar of the JBL QuantumENGINE whether your headset's game-chat balance dial is set correctly. Check the JBL Quantum 400 Game device and make sure it is not muted or turned all the way down.

  • Make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume. If you're connected to the PC via USB, check that the default device is selected under Control Panel > Sound > Playback. Select JBL Quantum 910 Wireless Game, right-click, and select "Set as Default Device".  Check your headset's game audio chat balance dial and ensure that the balance is correct. Check the JBL Quantum 910 Wireless Game device and make sure it is not muted or turned all the way down.
  • Make sure the volume is turned up and that the correct device has been selected in the system sound settings. Check the computer volume levels and make sure it is not muted or turned all the way down.
  • Make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume. If you're connected to the PC via USB, check that the default communication device is selected under Control Panel > Sound > Playback. Select JBL Quantum ONE Chat, right-click, and select "Set as Default Commuication Device". Check your headset's game audio chat balance dial, and ensure that the balance is correct. Check the JBL Quantum ONE Chat device and make sure it is not muted or turned all the way down.
  • Make sure the headset volume control is turned up and your microphone is unmuted. Check that only one voice chat application is in use while in-game. If you're connected to the PC, make sure that the communication device is selected under Control Panel > Sound > Recording. Select the JBL product and select "Set as Default Device". Check on the top bar of the JBL QuantumENGINE whether your headset's game-chat balance dial is set correctly.

  • -       Alexa is not available in all languages and countries. For countries without Amazon Alexa, you can double tap to activate the native voice assistant on your mobile device.

  • -       The Google Assistant isn’t available in certain languages and countries. For countries without Google Assistant, you can double tap the left ear cup on the headphone to activate the native voice assistant on your mobile device.

  • Please check your OS version. If you are using an iPhone with OS version of 8.3 or lower , please upgrade your system to the latest version.
  • An unstable internet or connectivity might cause software updates to fail during the Stereo Boost Pairing mode.

    Press and hold the "Bluetooth" button to quit the Stereo Boost Pairing mode, and update the speaker independently.

  • If your Micro II does not sense an audio signal on its input, it goes into Standby to save power. It should wake up again when audio is sensed. Since Micro II senses audio on its input, not on the speaker volume, always turn up the volume on the source, then control speaker volume on the Micro II. This way it will not go into Standby unless music stops.
  • The remote is only capable of operating one device at a time (unless you have programmed advanced functions such as Volume, Channel or Transport control Punch-Through). When you press the Source Selector to operate your other product, such as the DVD player, the remote cannot control any other product, including the AVR, until you press the AVR Button again. To avoid your problem in the future, always press the AVR Button or appropriate Source Selector before you enter any command.
  • This is by design to achieve maximum battery play time. To get Maximum loudness connect the unit to AC power during usage.

  • You need to charge your Onyx Studio 9 using the power cord included in the package. It takes about 4 hours to fully charge.

  • Due to compatibility issue, clear the Harman Kardon One app cache and try to update it again.

  • When not connected to AC power, the speaker will be automatically switch off after 1 hour of inactivity to save battery consumption. You can adjust the auto standby time on JBL One app.

  • The speaker has an auto calibration feature, which measures the space around the speaker and adjusts the sound quality based on the room around it. Auto calibration will automatically work when you power on the speaker and begin playing music. For the best sound, we recommend placing the speaker in the middle of the room, at least 0.5 meters away from any walls.

  • There is a setting in the JBL One app called Bluetooth reconnection. You can change the behavior to enable it to automatically reconnect every time the speaker is turned on, if this is the behavior you want.

  • We believe the baseline performance of the QuantumSPHERE technology is cutting edge in terms of localization. The calibration feature improves upon this performance by calibrating the system to your individual anatomy.
  • If the preset DAB/FM station signal is not strong enough the alarm will go off in buzzer mode instead. Make sure the signal is strong enough, by checking that the station plays without static or distortion (FM).
  • This can be caused by the “input switch” on the unit’s rear panel not being fully engaged in the proper position; make sure that the “input switch” is fully engaged in the proper position (RCA or XLR). Also, make sure that only one input connector is used at a time, i.e., only the RCA or the XLR. They should not be used simultaneously. Explanation: The “input switch” is actually a ground switch, not an input selection switch. By using the switch only to change the ground connection, the signal connections never have to pass through a set of switch contacts. This allows for superior audio performance and enhanced long-term reliability.
  • We do not publish a frequency response for these models because this is dependent on room acoustics and their internal DSP settings.
  • Since the No. 40 uses a card cage design, all of the No. 40 boards plug into a backplane. Since the No. 40s Video Processors backplane was designed before HDMI existed it cannot accommodate HDMI video, so the HDMI video signal is passed straight through from one of the three HDMI inputs on the HDMI card to the system’s display device via the HDMI output. Plugging the No. 40 HDMI card into the Audio Processor allows us to capture the HDMI audio signal and process it.
  • General Answer: The volume control circuits in the No.585 have been designed to provide exceptionally high levels of accuracy and linearity, and have been tuned to provide the best possible listening experience. You may hear small clicking sounds when quickly adjusting the volume control during periods of silence – this is normal when there is no input signal. The sounds are greatly diminished under normal use when listening to active audio sources. Detailed technical explanation: The volume control in the №585 is built around a circuit architecture called an R-2R ladder, a highly accurate device. The R-2R ladder in the №585 is based on an R of 1000 ohms, which is smaller by a factor of 10-100 than most potentiometer-based volume controls. The result is a nearly constant bandwidth, from the lowest volume setting to the highest, of greater than 400 kHz, more than an order of magnitude above the upper limit of human hearing. Because the resistance value in the R-2R ladder is so small, and because all DC blocking capacitors have been eliminated from the signal path of the №585, the few micro volts present on the input and output stages can give rise to extremely small but measurable DC currents flowing in the R-2R ladder. When the user adjusts the volume setting, the miniscule changes in DC current flowing from the ladder into the output stage occasionally can be perceived as small clicks, typically audible only under extremely quiet listening conditions.
  • General Answer: When an input is set to SSP mode the No.585 acts as a simple amplifier. In other words, the volume control in the No. 585 is disabled and the gain of its preamp is set to 1, so the No. 585 functions as if the signal source were connected directly to its power amplifier channels. However, under typical listening conditions, a preamp is almost always operated with a gain of significantly less than 1. In fact, for the preamp in the No. 585 to operate at a gain of 1 requires its volume to be set between 66 and 67, which is likely much higher than anyone sets their volume control for ordinary listening. This high effective volume setting in the No. 585 is necessary so that the volume control in the connected AVR/AVP can be used effectively. But if that AVR/AVP is noisy, or if the audio system is set up in an area susceptible to electromagnetic noise, the noise will be reproduced through the No.585. This will be most evident when there is no audio playing through the system but is usually imperceptible when audio is present. In the SSP mode the No.585 system does not introduce noise, but simply amplifies whatever is present on that input. For the best performance care must be taken with the volume level of the source, and it is recommended to always use the balanced inputs (XLR connectors - see owner’s manual for details) for any inputs you plan to set to SSP mode. Technical Explanation: In the past, the differing number of channels in each component made integration between two-channel and multichannel components difficult. Sending multichannel processor output signals to a stereo Preamplifier distorts calibrated processor output levels. Multichannel processor volume controls adjust the relative volume level of all channels in unison. However, stereo Preamplifier volume controls adjust the relative volume level of just the front left and right channels, leaving the center, surround, and subwoofer channels unaffected. To avoid these problems when the No.585 is connected with an associated surround-sound processor, the SSP mode allows selected input sources to pass through the No.585 without interference. When SSP mode is activated the No.585 volume control is deactivated to prevent the No.585 from distorting channel balance. As a result, the processor controls the relative volume level of all channels while maintaining its calibrated output levels. To connect the No.585 with a surround-sound processor (see illustration in owner’s manual): 1. Make sure the No.585 and all associated components are powered off and disconnected from electrical outlets. 2. Connect the output connectors on the surround-sound source component to the input connectors on the surround-sound processor. For example, if the source component is a Blu-ray disc player, connect it to the appropriate input connectors on the surround-sound processor. 3. Connect the front left and right output connectors on the processor to the desired input connectors on the No.585. For best performance, use balanced connections whenever possible. 4. Connect the center, surround, and subwoofer output connectors on the processor to the appropriate input connectors on the power amplifier(s). 5. Connect the No.585’s speaker outputs to the system’s front left and right (main) speakers. To activate the SSP mode for a selected input: CAUTION: Before activating the SSP mode for any input, set the associated surround sound processor volume control to a reasonable level to prevent sending dangerous signal levels to the associated loudspeakers. 1. Activate the Setup menu by pressing the Setup button. 2. Select Input Setup, and press Enter. 3. Select the input you wish to configure for SSP use, and press Enter. 4. Select SSP, and press Enter. 5. Set the SSP parameter to On. 6. Press the Setup button four times to step backward through the menu hierarchy and exit the Setup menu.
  • To minimize e-waste, we consciously choose not to include a charging cable in our packaging.

    You can use any standard USB-C cable to charge your JBL product as well as a power adapter compliant with the USB-C standard.

    Past product already have standardized USB-C cables, which can be reused for new products.

  • To minimize e-waster, we consciously choose not to include a USB-C PD Adaptor in our speaker packaging.

    You can purchase the dedicated 15-60W JBL USB-C PD adaptor on jbl.com or any other retail stores. Simply connect the USB-C PD Adaptor with your speaker and enjoy the guaranteed performance JBL promised.

  • In the ANC on mode, we take advantage of advanced signal processing to finely tune, and personalize the audio performance. In passive and in ANC off mode, that signal processing is not running, so you may hear a difference in audio performance
  • This speaker will go to standby mode after 10 minutes inactivity. It turn on when you start playing to it again.
  • Only if you have pressed the button on the remote or Boost TV itself.
  • It will not upmix 7.1 as powered by the proprietary algorithm for the advanced surround sound. JBL uses binaural synthesis to use 1 virtual source per channel which leads to better precision.
  • Yes, they will work together. You can link rooms containing 1st generation Omni speakers with rooms containing 2nd generation Omni speakers and listen to the same music across all of them. Since the 2nd generation has a more powerful processor, we recommend connecting external sources like AUX or Bluetooth to the 2nd generation speakers rather than the 1st generation.
  • Yes, when casting music to your JBL Playlist, your speaker is connected to Google Cloud, which will turn your smart device into a remote control, rather than streaming music directly to the Playlist. You can easily do other things with your phone while using Chromecast, such as gaming, texting, make calls, watch Youtube etc. This will not interrupt the music that you are casting.
  • Yes, after 10 minutes of no audio activity, the soundbar will enter standby-mode automatically. Or you can do it yourself by short pressing the Power button.
  • Yes. Just connect an Adapt to your existing Hi-Fi equipment or active speaker via the 3.5mm line out port to transform any speaker into a wireless speaker in the Harman Kardon Wireless HD Audio System
  • No, the re-broadcast signal is in stereo. Stand alone speakers will play both Left and Right channels.
  • For InfinityLab orders with a value of more than 25 euros, no shipping charges apply. Even returns are free. It's all on us.


    For InfinityLab orders with a value of less than 25 euro, a 5 euro shipping charge applies. If however you return your full InfinityLab order for a refund within 30 days of purchase, we will refund you the 5 euro shipping charge.


    Happy shopping!

  • Yes, if no audio is present and no buttons are pressed, DUET will go into standby after approx. 10 minutes.
  • The head tracking will only work when connected via the wireless USB (A or C) dongle. The reason for this is that the head tracking technology uses a lot of processing power and a low latency connection.

  • When connected to a device using the Wireless USB (A or C) dongle the head tracking feature (JBL QuantumSPATIAL 360) will work. To enable JBL Quantum 360SPHERE and spatial calibration the JBL Quantum Engine is required.

  • Yes, they are backward compatible with your existing Omni speakers.
  • Yes, our OMNI BAR+ supports standard CEC features such a wake-up and volume control via HDMI. Optical and analog input signals can wake up the Omni Bar, but if the source signal is too weak, the OMNI BAR+ will not wake up.
  • There is no plan for adding JBL Connect support for Playlist speaker. But you can group any speaker together that support Chromecast built-in for multi-room experience.
  • No, it will not change the TruNote autocalibration results. TruNote equalizes the acoustics of the headphones to the specific fit to your head As is the case with any supplemental equalization setting, it will change how the audio sounds to the user
  • Yes, through Bluetooth restreaming. Tracks made available offline in Apple Music are DRM protected and are not playable in the Harman Kardon Controller app. To play these tracks, or any other Apple Music tracks, first connect to any Omni speaker via Bluetooth and then restream to the other Omni speakers in your house with the Link button, or by grouping different rooms in the Controller app. We are looking into the possibility of adding direct support for Apple Music, so check back for updates.
  • The JBL Wireless Microphone set allows 2 x wireless microphones* to be connected to any PartyBox model ** through the use of a dongle connected to the Mic input. Additionally, a 3rd wired microphone - like the JBL PBM100 Wired Microphone, can also be connected to the switchable Guitar/Mic 2 input (only available on some PartyBox models). This will also work when using the non-switchable Guitar input on other Partybox models - however, this will bypass the karaoke effects including echo for the connected microphone and would generally have a slightly different sound character/timbre to a microphone connected to the Microphone input.

    *This includes the PartyBox On-The-Go, a maximum of 2 wireless microphones can be connected and used simultaneously. The standard bundled PartyBox On-The-Go microphone can only be connected to the PartyBox On-The-Go that it came bundled with, it also cannot connect wirelessly to any other PartyBox models or portable speakers other than the PartyBox On-The-Go that it came bundled with. Only one standard, bundled PartyBox On-The-Go wireless microphone can be connected at a time, unless the JBL Wireless Microphone is purchased (sold separately), a spare part will only work as a replacement, not simultaneously.

    PartyBox ModelMic ArrangementPorts UsedMAX
    ** Encore1 Wireless (pre-paired, included) OR 2 Wireless (sold separately, second microphone needs to be manually paired as described in Owner's Manual)N/A - Wireless (pre-paired, no Wired Microphone port)2
    100/110/Encore Essential1 Wired OR 2 Wireless (Wireless Microphone Set must be used, sold separately)Mic Port2
    2001 Wired OR 2 Wireless (Wireless Microphone Set must be used, sold separately)Mic Port2
    3001 Wired OR 2 Wireless (Wireless Microphone Set must be used, sold separately)Mic Port2
    120/310/310 MC*/320/710/Ultimate1 Wired AND 2 Wireless (Wireless Microphone Set must be used, sold separately)Mic Port AND Mic/Guitar Port3
    10001 Wired OR 2 Wireless (Wireless Microphone Set must be used, sold separately)Mic Port2
    On-The-Go/On-The-Go Essential1 Wired AND 1 Wireless (pre-paired, included)
    OR

    2 Wireless (Wireless Microphone Set must be used, sold separately)
    Mic Port AND N/A - Wireless (pre-paired)
    OR
    Mic Port (pre-paired microphone will not work simultaneously when dongle used)
    2
    OR
    2

    * Partybox 310 MC - is a standard Partybox 310, which comes bundled with 1 x Wired Microphone (PBM100).

  • Wireless Network connection is lost or not connected anymore

    In case you have lost the Wireless Network connection, recently changed your Wireless name/password, or changed your ISP (service provider), you may need to set up your Citation device again. 

    Follow our steps below to try fixing the issue and reconnecting your device again.

    1. Open your Google Home app Google Home app.
    2. In the top right corner of the home screen, tap Devices Devices to see your available devices. 
    3. Scroll to find the Citation device card. 
    4. Tap SET UP and complete the setup steps.
    5. All of your previous settings, account information is still attached to the speaker. You only need to add it again to your Wireless Network.
    Note: The name of your Citation device might be a room name such as "Living Room Speaker", simply tap the SET UP.
     

    Wireless Network connection failed

    If the above solution did not work and you still have issues with connecting to your new Wireless Network, then try following these steps:
    1. Reboot your Wireless router. In many cases it can help a lot with a little reboot!
    2. Reset your Citation device.
      1. Press and hold down the RESET BUTTON for 15 seconds, the front LED will light up indicating it has been reset.
      2. Your Citation device will now boot-up again. It can take roughly 45 seconds until it is ready.
    3. Try to set it up again via your Google Home appGoogle Home app
  • No, it is not possible to link them together. They are standalone Bluetooth speakers.
  •  All JBL Quantum headset models work only through 3.5mm audio jack (aux) connected to the Xbox controller. You cannot connect to any Xbox Series console via Bluetooth. 

    Please note: JBL QuantumENGINE is only available on PC.
     
  • XTREME 3
    Software Update Release Notes
    ------------------------------------------------------------------------
    Software Version:  V0.2.1.6
    Version (iOS):  V5.6.6
    Version (Android):  V5.6.6
    Release Date:  August 2, 2022
    Release Media:  OTA (over the air) via JBL Portable App


    What’s New
    1. Fixed audio drop with iOS 15.1 or later in PartyBoost mode
    2. Fixed the PartyBoost connection issue
    3. Other bug fixes and performance improvements
  • The LINK BAR is always ON, and you can ask the LINK BAR questions whether your TV is ON or OFF.
    You can easily play music as well, there are no limits!
  • The Facts about your data and how Google uses them.

    To improve their services:
    Google uses the data to make their services faster, smarter, and more useful to you, such as providing better search results and timely traffic updates.
    Data allows Google Assistant and their services to be more efficient and faster.
    Google Assistant learns over time to provide better and more personalized feedback.
    Yes, Google services are protected by one of the world’s most advanced security infrastructures. Conversations within your LINK BAR is encrypted by default.

    Your Search history:
    Your search history on the LINK BAR will appear in your Google account's search history. Also, if you give the LINK BAR permission, it may access your data saved in other Google services such as Calendar and Gmail to answer questions you ask.

    Conversations and questions:
    Any conversation or search history is stored in the cloud via your Google account and saved until you choose to delete it in the Google Home app. The LINK BAR does not keep or store any data locally.

    We hope that your concern about the Privacy data is answered.

     

  • You can easily charge your device while streaming via the additional connector in the dongle.

    Connect the charging cable and keep recording. Please note that charging through the dongle does not work in case your phone is completely out of power. In that case connect the charging cable to the phone first to wake it up. When the phone has been turned on, you can connect the dongle again and continue charging that way.

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