How To
How To
1676 results
-
The ear-tips can be removed and washed in luke-warm water with a little dish soap. Do not put the headphone into water, it may dried of with a moist cloth. If cloth and a little water doesn't clean sufficiently, use the cleaning-tool which has a brush and scraper to do the job properlyWas this helpful? Thank you for your feedback!
-
It is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.
If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
Repeat until the contact points are visibly clean, and charging should work as designed.
Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
This procedure can be performed on all True Wireless Stereo earphones and cases.Was this helpful? Thank you for your feedback! -
It can fast charge almost anything with a USB-A or USB-C cable—phones, earbuds, power banks, cameras, even your laptop or gaming console.Was this helpful? Thank you for your feedback!
-
The Smart Tx is designed to work with everyday devices, such as analog and USB outputs on consumer grade equipment. Certain professional equipment, such as mixing panels and others may be capable of analog outputs that exceed the maximum input signal for the Smart Tx. This input signal should not exceed 1 VRMS, as higher inputs may cause the transmitter to crash. If this happens the transmitter can be recovered using a software reset.
Was this helpful? Thank you for your feedback! -
This product is not supported by Connect + or Partyboost on the JBL Portable app. They cannot connect to other portable speakers wirelessly.Was this helpful? Thank you for your feedback!
-
The BDS 235 and 535 owner's manual states that you need an ADAPT to make your system wireless. You do it by connecting the BDS system's analog outputs to the ADAPT's analog AUX input. The ADAPT will then re-stream to your OMNI speakers wirelessly. However, if you listen to the OMNI speakers, and want to listen to the music directly from the BDS system at the same time, there will be a delay in the sound from the OMNI speakers. The BDS speakers will play the music first, and since the ADAPT needs to process the data wirelessly, a delay results. To avoid delay, please mute the BDS system, or connect from the ADAPT line-out to the BDS AUX in instead of the other way around. With this setup, you can only play to the BDS from an OMNI speaker, which will not be delayed in sound.Was this helpful? Thank you for your feedback!
-
The ADAPT+ is made to connect an external subwoofer. The subwoofer needs to be an active device, which means that it must have its own, built-in amplifier.Was this helpful? Thank you for your feedback!
-
It is possible to connect a turntable to the AUX input of the Radiance 2400. Depending on the turntables output specifications, a phono-preamplifier will in most cases be necessary to connect in-between.Was this helpful? Thank you for your feedback!
-
If the remote control stopped working, please check if the batteries are drained. If so, replace them with new ones.
The remote control may have failed to connect with the digital hub. On the touchscreen, tap “Options” > “Remote Control”, then follow the onscreen instructions to pair with the digital hub again.Was this helpful? Thank you for your feedback! -
It is very simple to connect to your Car with the JBL Partybox 200 or 300. Use the included cable that connects through the cigarette connector in your Car and power on the Partybox! Please note that the 12V connection does not charge the battery in the Partybox 300 - it will only power the Partybox when in use. To charge the battery, it will have to be plugged into AC power ( 110 - 230V )Was this helpful? Thank you for your feedback!
-
If there are drop out or connection issues when using PartyBoost or Connect+, it could be one of three things.
1. Units are too far apart (move units closer together)
2. Interference from other 2.4gHz wireless units in the area.
3. Unit is no longer working as designed
Here are some steps to isolate the issue:
Try taking the units out of the house and test it outside with no interference to see if you still experience connectivity issues. If you still experience connectivity issues, please try steps below:
Whatever unit drops off, remove that from the chain. Test the rest of the speakers and keep doing it until you find the speaker that is causing the drop outs. If all speakers begin to drop off, please try a different order and repeat. Repeat this process with each unit being the “main speaker”.Make sure to turn off all WiFi/RF devices. (Router, laptop, baby monitor, Nest cams, IP cams, WiFi switches, WiFi outlets, WiFi lights, cordless phones, etc.)
You should be able to identify the issue/speaker by following these steps.
Was this helpful? Thank you for your feedback! -
Developed for HARMAN Professional Solutions, this technology ensures every listener in the room enjoys the same exhilarating sound experience via precisely-tuned beam-forming components. HARMAN’s revolutionary technology uniquely unites 24 precisely calibrated 1.25” transducers in each of the elegant Radiance speakers to deliver the same superior sound coverage from corner to corner.Was this helpful? Thank you for your feedback!
-
Was this helpful? Thank you for your feedback!
-
If you encounter an "Internal error 300" error message when using Deezer from inside our HK Controller app, we advise you to log out of your account and log in again, still in the Controller app. The error message is a communication error between speaker and Deezer server. If you still encounter this after you have logged in again, please consult our helpdesk.Was this helpful? Thank you for your feedback!
-
Harman Kardon Radiance 2400 uses patented Constant Beamwidth Technology (CBT) with 24 drivers to create an all-new listening experience. Typical loudspeakers have very narrow sound dispersion in the mid-range and high frequencies, making a very narrow sweet spot for one listener. On the other hand, CBT delivers room-filling sound dispersion and a resulting wide sweet spot, so everyone in the room has great listening experience. The use of CBT allowed us to reduce the cabinet size dramatically. This resulted in a very sleek loudspeaker that does not compromise on sound but looks even better when compared to bulky wooden floor-standing speakers in combination with large AV components.Was this helpful? Thank you for your feedback!
-
The True Adaptive Noise Cancelling technology is a features which adjusts noise-cancelling levels in real-time, 50,000 times per second to account for environmental ambient noises and personal attributes such as movement, hair and eyeglasses to deliver best-in-class Noise Cancelling and immersive sound in any environment.
With the help of Feed Forward and Feed Backward microphones, the Adaptive Noise Cancelling technology fully monitors exterior sounds picking up low-frequencies and neutralizing them before they reach the ear. The headphones generate a sound that's phase-inverted by 180 degrees to the unwanted noise, resulting in the two sounds cancelling each other out.
In addition, all headphones allow the listener to adapt or adjust the level of ambient noise through features like Ambient Aware and TalkThru.Was this helpful? Thank you for your feedback! -
Was this helpful? Thank you for your feedback!
-
The display will timeout and switch off automatically after 30 seconds if no buttons are pressed to preserve battery life, but pressing any button will wake the display again. It is not possible to change or switch off the automatic display timeout.
The speaker itself will turn off automatically after 15 minutes inactive, if no music is playing on any mode or button are pressed (not possible to change).Was this helpful? Thank you for your feedback! -
Yes, no matter if Aura is in Sleep mode or Standby mode, an incoming Bluetooth signal will wake it up.Was this helpful? Thank you for your feedback!
-
The Adapt connects to an active speaker or amplifier via the 3.5mm Audio Out jack. It acts a receiving point for Wi-Fi audio streams, upgrading existing audio equipment to work in the Harman Kardon Wireless HD Audio System.Was this helpful? Thank you for your feedback!
-
No, we only support SBC Codec and AAC Codec.Was this helpful? Thank you for your feedback!
-
Yes, Control Xstream supports Spotify Connect, which can be used from the Spotify app if you have a premium account.Was this helpful? Thank you for your feedback!
-
Yes, the Focus 500/700 features a 3 button mic that features, pause/play, track and volume control.Was this helpful? Thank you for your feedback!
-
No, this feature is not yet embedded into our Harman Kardon Allure speaker. Future updates might include this feature, therefore keep an eye on the release notes in our HK Alexa setup app.Was this helpful? Thank you for your feedback!
-
Yes, there are three settings: high, low and off.Was this helpful? Thank you for your feedback!
-
Yes, after approximately 10 minutes of no activity and no audio, the unit goes into sleep mode. It must be awakened with the ON/OFF Button. It is not possible to wake it up with a Bluetooth pairing signal. After 20 minutes of no activity and no audio, the unit will power off.Was this helpful? Thank you for your feedback!
-
Yes, EON 208P has a selector switch where you can turn phantom power on/off when needed for condenser microphones on CH1 and CH2.Was this helpful? Thank you for your feedback!
-
No, there is no phantom power in the microphone inputs.
All power to active microphones must be supplied from an external source.Was this helpful? Thank you for your feedback! -
There’s potentially more detail and spatial resolution in a 7.1 channel setup—and the more detail, the better the experience. However, JBL QuantumSURROUND will still work well with 5.1 output.Was this helpful? Thank you for your feedback!
-
Yes. You can configure the volume of the mic monitoring in JBL QuantumENGINE. The default setting of the mic monitoring is "OFF”.Was this helpful? Thank you for your feedback!
-
The JBL Quantum 910 Wireless provides QuantumSURROUND via the USB connection on PC.Was this helpful? Thank you for your feedback!
-
No, the JBL QuantumENGINE only supports 64 bit Windows.Was this helpful? Thank you for your feedback!
-
The JBL QuantumENGINE can run without internet connection, but it needs connection to download and install the software or firmware upgrades.Was this helpful? Thank you for your feedback!
-
No, the JBL QuantumENGINE only supports x64 CPU Architectures.Was this helpful? Thank you for your feedback!
-
Yes. You can configure the volume of the mic monitoring in JBL QuantumENGINE. The default setting of the mic monitoring is "OFF”.Was this helpful? Thank you for your feedback!
-
The JBL Quantum ONE provides QuantumSURROUND via the USB connection on PC. You can download QuantumENGINE here: JBLQuantum.comWas this helpful? Thank you for your feedback!
-
JBL QuantumSURROUND works with every game, but the experience is better when your game outputs in surround sound. If your game outputs only 2-channel audio, using JBL QuantumSURROUND will sound like a pair of studio monitors in front of you. You’ll be able to hear the reflections of the sound in the room, but as with any stereo setup, you won’t have any discrete sound sources behind you. With a full 7.1 mix, you’ll be able to hear and locate sounds behind and above you.Was this helpful? Thank you for your feedback!
-
Yes, the JBL Quantum TWS and JBL Quantum TWS air earbuds are compatible with the JBL Headphones app. It'll allow you to control EQ, ANC (only JBL Quantum TWS) and Smart Ambient feature, Smart Audio & Gaming etc. for better experiences with your headset just like other JBL lifestyle products.Was this helpful? Thank you for your feedback!
-
Yes, in two hours, you can charge it to approx. 6 hours of playing time.Was this helpful? Thank you for your feedback!
-
Yes. When SoundShift is active, and your Bluetooth device is connected to your soundbar, you can easily listen to Bluetooth streaming and switch back to the previously selected source just by tapping the pause/play button on your Bluetooth device. When SoundShift is off, your Bluetooth paired device can not interrupt your current source.Was this helpful? Thank you for your feedback!
-
No, the connection between our Control XT wireless speakers are established through Wi-Fi connection, running on 2.4 GHz network. The only time you will use Bluetooth, is when you connect to the primary speaker and start streaming music.Was this helpful? Thank you for your feedback!
-
In general, EQ shouldn’t affect localization — except in the case of the EQ being used very strongly.Was this helpful? Thank you for your feedback!
-
ESQUIRE2 support A2DP Audio Codec, and normally that is enough for a Bluetooth driver to make it work with your PC. You will have to find a Bluetooth driver that supports A2DP Audio Codec.Was this helpful? Thank you for your feedback!
-
The Harman Kardon Allure speaker listens for the hotword "Alexa", and when our speaker detects it then it will open up a connection to the Amazon server and store your search history on your account. You can mute the mircrophone by tapping the Microphone button on the Allure speaker, this will stop the speaker from listening and will not react to Alexa until you unmute it.Was this helpful? Thank you for your feedback!
-
Yes, you can adjust game and chat audio balance by rotating the dial clockwise and counter clockwise. When rotating the dial, you will feel a notch in the dial that indicates that the audio is at 50 in the game and 50 in the chat.Was this helpful? Thank you for your feedback!
-
Yes, you can adjust game and chat audio balance by rotating the puck clockwise and anti clockwise. When rotating the puck, you will feel a notch in the puck that indicates 50 game and 50 chat.Was this helpful? Thank you for your feedback!
-
Bluetooth keeps on playing, even if you connect something and play to the AUX input. BT keeps on playing, since it has first priority. If you pause or stop BT play, any source playing to the AUX input will now be heard. If you resume play on the BT source, it will take over, and the AUX source is no longer heard, but will of course keep on playing, since there is no way to send a pause or stop signal to the AUX source via the line cable. All of this means that there is an input selector switch built into the device, controlled by the BT play function.Was this helpful? Thank you for your feedback!
-
This product does not feature speakerphone or voice assistant functionality as it does not have a microphone.Was this helpful? Thank you for your feedback!
-
PureVoice is designed to work with audio on the HDMI input. It is not active for Wi-Fi music or Bluetooth sources.
Was this helpful? Thank you for your feedback! -
No, SBC Codec and AAC Codec are supported.Was this helpful? Thank you for your feedback!
-
Splash proof does not mean the speaker is suitable for bathroom placement, but it does provide protection against sudden exposure.Was this helpful? Thank you for your feedback!
-
Personalised Products are custom-printed to your individual specification and therefore cannot be returned or refunded.
Was this helpful? Thank you for your feedback! -
Yes, the ADAPT outputs stereo audio via the line-level, 3.5mm stereo mini-jack output.Was this helpful? Thank you for your feedback!
-
The app works with the Everest Elite models only.Was this helpful? Thank you for your feedback!
-
No the audio cable included with the Everest series headphones is a one button microphone that features pause/play, track control and gives you the ability to answer and hang up phone calls. You are able to control the volume when the headphones are connected through bluetooth.Was this helpful? Thank you for your feedback!
-
No the audio cable included with the Everest series headphones has a one-button remote control with microphone. It does not have volume buttons. It can perform pause/play, and gives you the ability to answer and hang up phone calls. However, you can control the volume when the headphones are connected to a source device with Bluetooth, using the buttons on the ear cup.Was this helpful? Thank you for your feedback!
-
No. The audio cable features a one button microphone which allows you to pause/play, change tracks and answer/hang up phone calls. It does not give you the ability to control the volume.Was this helpful? Thank you for your feedback!
-
Yes, The Harman Kardon Aura Studio 2 supports Harman Dual Sound. With this feature, you can connect 2 Dual Sound enabled speakers with eachother.Was this helpful? Thank you for your feedback!
-
Yes, When connected by Bluetooth from an iOS or Android device, pressing and holding the Bluetooth button for more than 2 seconds on the Aura Studio 2, the Voice Command will open ( iOS > Siri, Android > Google Now )Was this helpful? Thank you for your feedback!
-
Yes, The Harman Kardon Aura Studio supports Social mode. With this feature, you can connect up to 3 mobile devices simultaneously by Bluetooth. The last device to start playback will take over.Was this helpful? Thank you for your feedback!
Can’t find what you’re looking for?
Chat with us
Monday – Friday: 08.00-17.00
Saturday – Sunday : 09.00–15.00
WhatsApp Us
Send us a message on +44 161 222 3325 or click here
Monday - Friday: 08.00-17.00Saturday - Sunday: 09:00-15:00