How To

How To

1676 results
  • Make sure your WiFi extender's name is not the same as that of your main WiFi network. Please use 5 GHz WiFi extenders only for best performance.
  • The quality of content depends on your Internet bandwidth. The minimum Internet speed is at least 25Mbps (megabit per second) or above for the best performance.
    When using the LINK BAR to the WiFi router, always use 5 GHz WiFi band for highest performance at any time.

    If you are still struggling with the quality of your content, then we have added an Ethernet port (LAN connection), which allows you to wire the LINK BAR for a steadier connection and performance.

    More actionable advice:
    • Limit your device(s) at night or when you are streaming content that requires the best performance possible!
    • Upgrade older product that could cause slow data transfer.
    • Move devices that are capable of connecting to 5 GHz WiFi and leave "Legacy" product on 2.4 GHz only.
    • Upgrade your router. Upgrading to a newer generation router is cheap and effective way to improve your home network in every way. It provides both a better Wi-Fi range and stronger signal.
    • We are recommending that you go for a mid to high-level Wi-Fi router.
  • If you have updated the unit from a USB stick, performed a reset procedure and removed power from the unit completely for at least 10 seconds, and the BDS still does not work, please repeat the update process. You may want to re-download the update file as well. This should solve the issue, and we are sorry for this inconvenience.
  • When using an Android device, you need to have location service active on your phone or tablet and make sure that you allowed "Google Home app" to use the phone or tablet location service. However, make sure your Wi-Fi router has UPnP enabled and that you do not use any network extenders while connecting the product.
  • Often, hum is caused by a ground loop. This is a problem that is sometimes created when connecting two or more electrical components together. Sometimes the problem does not lie in any one particular unit, but in how they're connected. If your subwoofer is connected to a different wall outlet than your system, try to move the subwoofer plug to the same outlet. This may require an extension cord just for the trial. If it works, you can permanently move the sub or use an extension cord. However, if the hum you are hearing is coming from inside the sub, or if it is constant even when nothing is connected to the inputs of the sub, there is something wrong with the sub and you should bring it in for service.
  • To use our ESQUIRE2 with your Windows system, you'll need to find a Bluetooth driver that supports A2DP Audio codec. HARMAN do not have these and therefore you will need to contact your PC manufacturer.
  • The system features an automatic mute function that becomes active after 10 seconds of no signal activity. Since the output level varies greatly between different genres and recording levels, it is highly recommended to set your source volume levels above 4, or preferably at mid-level, then controlling the listening level using the volume control provided in the speaker system.
  • The new Boombox 2 does not feature the Indoor/Outdoor Mode. With the first generation Boombox, the Outdoor Mode was loud, but lacking sufficient bass. The Boombox 2 has both improved bass and loudness to create the perfect balanced sound for all environments.

     
     
  • All InfinityLab power banks are < 100Wh, so there are no restrictions for taking them onto flights as hand luggage (also known as cabin baggage or carry-on luggage).
    However, power banks are not allowed to be carried in your hold luggage (also known as checked luggage).
  • The InfinityLab power bank will not damage your device.
    The InfinityLab power bank will deliver the power your device needs during charging, andd the InfinityLab power bank features auto protection against overheating and features overcurrent/overvoltage conditions. 
  • There can be differences in the internal hardware that also implies different firmwares. These products feature the same specifications and performance expectations. If the app does not inform you of any new updates, the firmware is current and the product is performing as designed.
  • To power on the device, place one of the headphones inside your ear and press and hold the center button on the inline mic. You should hear the audible voice stating, “powering on” and a blue blinking light should appear at the top of the inline mic. If this is your first time connecting to a device, it should immediately go into pairing mode. The device should recognize the Inspire/Focus 500 Wireless headphone. Once you select that option, the audible voice should state, “connected”. If you are trying to connect to a different device, turn the headphones on and press and hold for 3-5 seconds for the headphones to start searching for a different device. The headphones should appear on your discoverable devices within a few seconds. You should hear the audible voice stating, “powering on….looking for device” You will see the Bluetooth light alternate between red and blue when it is in pairing mode. Once connected the Bluetooth will change to a flashing LED light and the audible voice will state, “connected”.
  • To power on the device, place one of the headphones inside your ear and press and hold the center button on the inline mic. You should hear the audible voice stating, “powering on” and a blue blinking light should appear at the top of the inline mic. If this is your first time connecting to a device, it should immediately go into pairing mode. The device should recognize the Inspire 500 Wireless headphone. Once you select that option, the audible voice should state, “connected”. If you are trying to connect to a different device, turn the headphones on and press and hold for 3-5 seconds for the headphones to start searching for a different device. The headphones should appear on your discoverable devices within a few seconds. You should hear the audible voice stating, “powering on….looking for device” You will see the Bluetooth light alternate between red and blue when it is in pairing mode. Once connected the Bluetooth will change to a flashing LED light and the audible voice will state, “connected”.
  • Always get the latest Bluetooth driver version available for your Computer/PC/Laptop.

    The driver (software) should support the following Bluetooth protocol, to be able to conference call from your Computer/PC/Laptop:

     

    • HFP (Hands-Free Profile) driver to make conference calls from your speaker

     

    During conference calls if there is intermittent volume and inconsistent audio quality, it is recommended to select "Stereo" in the Computer/PC/Laptop playback settings.

  • The amplifier has a signal sensor on the high-level (speaker level) inputs, so it is not necessary to use a trigger cable when input is high-level, and connected to the high-level inputs. However, low-level input signals through the RCA-phone input sockets do not activate a signal sensor, so use of a trigger cable is MANDATORY for low-level input signal use.
  • The HKTS 65 is a new version of the HKTS 60, with minor improvements. Please select HKTS 60 in the menu.
  • Our A2DP profile only support SBC Codec for ESQUIRE 2.
  • This product is rated IP67, which is different from IPX7. IP67 protects the product from submersion in 1 meter (3.3 feet) of water for up to 30 minutes. It is also resistant against dust. Dust accumulation around electronics can lead to hardware failure, so the IP67 rating is an extremely beneficial addition to this product. 
  • This unit is fully dust-proof, and can withstand continuous immersion in water (up to 1.5 meters / 4.9ft for 30 minutes). 
  • With different storage conditions and shipping durations, your power bank may go into deep sleep mode to protect the battery. If the power bank does not start charging your device when used for the first time, connect the power bank to a power source and charge it for 15-30 minutes, it should then work normally. If it still does not work, contact our customer service team and we will be happy to help you: https://support.infinitylab.com/#contact
  • Yes, but only with power on the Adapt. When it senses a signal on the analog aux input, the input ring will light up green automatically, and the signal will become available from the line output, for transmission with cable to e.g. an amplifier. It is important to note that there will be a slight delay in the signal that comes out of the line output jack, even if it does not involve any wireless functions.
  • The speaker uses Bluetooth version 4.2 but does NOT support APT X.
  • Yes you can wash it if the fabric is dirty. But remember to close the USB cover.
  • The lights cannot be adjusted by user. The digital front panel display has automatic light intensity adjustment, which follows the level of light in the room.
  • Yes, in the Harman Kardon Remote APP, it is possible to change the AURA's Bluetooth name.
  • Yes, on your computer, enter the IP address of the receiver in the internet browser. In the page that opens, it is possible to change the name.
  • Yes, when the Esquire 2 is switched ON, it can charge a smartphone or tablet (or other USB-chargeable device that matches) through the special USB port. This function is available both when Esquire 2 is running on battery, and when connected to a charging port itself.
  • It is not possible to clean the clear dome of the AURA. The dome cannot be removed without damaging the product. The only solution if debris falls into the AURA is to try to shake it out through the bass tube. We cannot recommend using a vacuum cleaner to suck or blow through the bass tube.
  • The JBL Bar 300 does not support a subwoofer. Alternatively the JBL Bar 500 has a wireless subwoofer included.
  • No, it only supports one Bluetooth connection. Simply disconnect the paired phone/tablet from your Bluetooth device settings, then hold down the Bluetooth button for 3 seconds, and then you are able to pair with the new smartphone/tablet.
  • The JBL Bar 500 does not support rear/surround speakers. Alternatively the JBL Bar 800/1000 has detachable wireless rear speakers included.
  • Yes, you can control the No. 585 over port 7701, providing the control is set for Ethernet in the menu. The commands are the same as RS232 and you connect to it by telnet on port 7701 of the IP Address of the unit. Note there is no echo of the command when you type and it answers with a copy of the command and OK if it accepted the command and EH? if it did not.
  • The SB20 supports these programmable IR codes for your TV remote: Volume+, Volume-, Mute and Power commands.
  • Yes, but only via cable, and noise cancelling cannot be activated meanwhile. Since the charging socket is located on top of the ear pod, adjustment is limited in that direction while the micro-USB plug is inserted.
  • No, the noise cancelling function is always active when Bluetooth is on. If you want to listen to music without NC on, you must use the cabled audio connection.
  • Yes, charging and listening simultaneously is possible. With N90Q, charging takes place at all times when listening to digital audio from a USB socket.
  • No, in order to go through the setup procedure, it is necessary to activate the (OSD) On-Screen-Display, and this is not possible on the front panel buttons, you need the remote control. Only the remote control features the necessary OSD button.
  • Yes, the Harman Kardon SB20 features IR learning functionality. Please follow these steps: Step 1: Power on your Harman Kardon SB20. Step 2: Press and hold the SB20 surround button for 5 seconds. This will make the system enter IR learning mode. The power button will flash amber while in learning mode. Step 3: Now the SB20 can learn to respond to your TV remote control. These commands can be learned: To learn the SB 20 VOL+ command, press volume + on the SB 20 top panel, then press VOL+ on your TV remote control. The power button should blink amber, and the surround button will light up for 1 second. This will indicate that the process was successful. Repeat the procedure for volume-, mute and power on/off. Step 4: To exit the learning mode, press and hold the surround button for 5 seconds again. The power button light goes out.
  • Yes, they are quite easy to remove, and with a little care, new ear pads can be fitted in one or two minutes. You can do this yourself.
  • Yes, press Volume + and Surround button at the same time for 5 seconds.
  • Yes, this can be done very easily by doing the following procedure: 1: Power on the Cinema Base. 2: Simultaneously press the “Surround” and “VOL –” buttons (at the same time). 3: The Cinema Base source LED button will light amber in color, for 1 second, then the power button LED light will go off and on. 4: Your Cinema Base is now reset.
  • Yes, by holding down Volume+ and surround button for more than 5 seconds will reset the SB20. The SB20 will automatically reboot itself, after it has been reset.
  • Yes, switch the soundbar ON, then press the volume - ( minus ) and surround buttons at the same time for 5 seconds. Now the device is reset.
  • The JBL Cinema SB450 can be reset to its default factory settings and erasing all programming. To reset the soundbar, press and hold Volume+ and Virtual Surround buttons for 5s.
  • No, NC is always on when Bluetooth is on. However, it is possible to select NC on or off when listening via cable.
  • No. There is no way to turn off the blue LED light from our wireless headphones unless they are turned off.
  • Yes, Alexa has various voice commands to turn up the volume. Try saying "Alexa, turn it up" or "Alexa, set volume to 5".
  • If any update exist, then it is only possible to get it updated, via our authorized service center. The USB port on the back, is meant for service use only. Contact support for more information.
  • While this is indeed possible, no such cable is made by AKG, so only cables from third-party manufacturers may be considered. Please note that internal pin configuration must be identical to the original cable for such a cable to work with the headphones.
  • No, this is not possible. Even though the MMCX (micro-miniature coaxial) connectors seem identical, they are not the same dimensions.
  • Yes, two headsets can be used simultaneously with one transmitter.
  • Our BDS system does supports WPS PIN, please do the following: 1. Select WPS PIN from the Setup Wi-Fi list. A PIN code is displayed on the screen. 2: Enter this same PIN on your wireless router’s internal web page to connect. See your router’s user manual for more details.
  • For your personal safety and to avoid possible damage to your equipment and speakers, it is always a good practice to turn off and unplug the AVR and ALL source equipment from the AC output before making any audio or video system connections.
  • For your personal safety and to avoid possible damage to your equipment and speakers, it is always a good practice to turn off and unplug the AVR and ALL source equipment from the AC output before making any audio or video system connections.
  • No. Please don’t expose JBL Trip to rain or other liquids.
  • No, there is no leather on this model.
  • Yes, our AVR's have ARC (Audio Return Channel) on one of our HDMI ports (Labeled ARC). ARC will process both video and audio coming from your TV into the AVR and back, and if you have another source like BlueRay player in one of the other HDMI ports. It will transfer video and audio via the ARC port to your TV.
  • Your security comes first with everything Google does. If your data is not secure, it is not private. That is why Google services are protected by one of the world’s most advanced security infrastructures. Conversations within JBL LINK speakers are encrypted by default.
  • The OMNI BAR+ as standalone system is 2.1, however when using it in a 5.1 wireless surround system, it generates a virtual acoustic center speaker to complete the 5.1 Surround system. In that combination it will be a 3.1 system.
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