How To
How To
1674 results
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The red charge light turns off when charging has finished.Was this helpful? Thank you for your feedback!
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When the Xtreme is ON, the row of 5 diodes at the bottom of the front will light up in turn, with the top flashing LED showing how far charging has progressed. When full charge has been reached, all diodes light constantly. In some cases, the fifth diode keeps on blinking, but does not light up constantly, no matter how long charging continues. Sometimes it will show constant light after charging has been stopped. This is normal, caused by tolerances in the circuits, and is no cause for alarm. The battery is charged to the same level. If the Xtreme is OFF, no diodes will light when full charge has been reached.Was this helpful? Thank you for your feedback!
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The charging LED stops lighting white, and goes dark.Was this helpful? Thank you for your feedback!
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The red diode that lights up when charging begins will go out again when charging is complete.Was this helpful? Thank you for your feedback!
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With the Onyx Studio 2 switched ON, the ON/OFF switch light flashes while the unit is charging. If the unit is switched OFF, no indication shows that charging is taking place, but charging still takes place. When charging is complete, the light becomes constant. There is no battery status indication, so it is not possible to follow the power level of the battery.Was this helpful? Thank you for your feedback!
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Press and hold the Source, Vol+ and Vol- buttons at the same time until you see the text "reset" on the soundbar's display.Was this helpful? Thank you for your feedback!
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Press volume + and volume - simultaneously for 5 seconds to reset.
The headphone must be ON while doing this.Was this helpful? Thank you for your feedback! -
On the back of your OMNI BAR+ there is a reset button. Hold it down for 5 seconds, until the round button LED lights up in white. The product is now reset and ready to be set up again.Was this helpful? Thank you for your feedback!
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The reset procedure is quite different from the rest of the OMNI+ series. To reset the OMNI 50+ speaker, please do the following: First, press & hold ‘Source’, ‘Vol+’, ‘Vol-‘ buttons at the same time. The Omni 50+ will switched off, indicating that the product was successful reset. Secondly, press ‘power' button to turn on power for the Omni 50+ speaker. Now you can easily set up the product again for your home Wi-Fi network.Was this helpful? Thank you for your feedback!
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There is a reset button on the bottom of the Omni+ devices. Press and hold this button for 5 seconds to perform a factory reset of your product. All product settings, Wi-Fi, and Bluetooth connections will be erased. To reset the OMNI 50+ speaker, please do the following: First, press & hold ‘Source’, ‘Vol+’, ‘Vol-‘ buttons at the same time. The Omni 50+ will switched off, indicating that the product was successful reset. Secondly, press ‘power' button to turn on power for the Omni 50+ speaker. Now you can easily set up the product again for your home Wi-Fi network.Was this helpful? Thank you for your feedback!
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To reset your JBL Tuner simply Long press Volume+ and Bluetooth button for 5-7 seconds. Your Tuner is now successfully reset and you can Bluetooth pair with it again.Was this helpful? Thank you for your feedback!
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With the headphones switched ON, press and hold the Volume + and Volume - buttons for more than 5 seconds. The LED blinks two colors, and now you have reset to factory settings.Was this helpful? Thank you for your feedback!
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With the headphones switched ON, press and hold the Volume + and Volume - buttons for more than 5 seconds. The LED blinks slowly for about two seconds, and now you have reset to factory settings.Was this helpful? Thank you for your feedback!
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You can reset the E25BT in two ways: 1: Press and hold Volume + and Volume - simultaneously for more than 3 seconds. This resets to factory settings, clearing the pairing list. 2: With unit in ON mode, plug in the USB cable. This resets the unit and puts it into charging mode.Was this helpful? Thank you for your feedback!
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With the headphones switched ON, press and hold the Volume + and Volume - buttons for more than 5 seconds. The LED blinks slowly for about two seconds, and now you have reset to factory settings.Was this helpful? Thank you for your feedback!
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On the soundbar, press and hold the power and source button for more than
10 seconds.
Please note this procedure will revert ALL settings back to factory default.Was this helpful? Thank you for your feedback! -
Press and hold the "Microphone off" button for 5 seconds. The Allure speaker will tell you when it is ready to be configured.Was this helpful? Thank you for your feedback!
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To prevent other people from changing the source on your BDS through Bluetooth, you can disable the “Automatic Playback” function in the System Settings of the BDS ( 280, 580, 280S and 580S ). This does not prevent others from connecting to one of the two Bluetooth receivers in the BDS units, but it prevents other people from “interrupting” your playback source. This is where the change is done: Settings – System Settings Automatic Playback ( Enable/Disable ) Enabled: People can connect to your BDS and start playing music/audio. Your BDS will automatically change source ( or switch on, when BDS is in Standby mode ) from any source. Disabled: People can connect to your BDS, but the BDS will not automatically change source, or go out of Standby mode when a music/audio signal is sent through Bluetooth.Was this helpful? Thank you for your feedback!
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To play the surround sound with DOLBY ATMOS or DTS:X, connect your Blu-ray player or other digital device to the HDMI input connector on the soundbar. If the TV support Dolby ATMOS, served over HDMI ARC, just make sure it is selected in the TV setting menu. To select the most suitable amount of sound effect of DOLBY ATMOS and DTS:X, press on the remote control ATMOS level button, to switch between MID, HIGH, LOW or OFF. Note: If your TV has an eARC HDMI input, you can connect your Blu-ray player or other digital device to the HDMI IN connector on the TV.Was this helpful? Thank you for your feedback!
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On the back of the SB150 subwoofer, you will find a "pair" button. Hold down the pair button for 3 seconds. It will start flashing amber rapidly, indicating that the pairing mode has begun. You don't need to press other buttons to make a connection, once the amber light is steady, it is connected to your SB150 soundbar.Was this helpful? Thank you for your feedback!
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We have some suggestions if you want to enjoy the best performance from your Bluetooth devices. 1. Please note that if you have a large number of Apps open in your smartphone or tablet, this may block or overtax its processor. Dropouts may result. Try to close all or most active apps. This should solve the problem. 2. Bluetooth signals from smartphones and tablets are not very strong. Make sure that the signal does not have to pass through doors, walls etc. Always maintain a clear line of sight between transmitter and receiver. 3. Do not carry your smartphone in your pocket, if you have dropouts. Your body can act as a screen, reducing the strength of the Bluetooth signal. Put the phone on a table or other surface. 4. Do not walk around while listening. If the transmitter and the receiver are moved in relation to each other, dropouts occur more frequently. 5. Under normal circumstances, you can expect a range of 5 meters with no problems, if you follow the above advice. In some instances range is longer, but we cannot promise this.Was this helpful? Thank you for your feedback!
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That is easy, simply say "Alexa, mute" or "Alexa, mute music". To resume playback if needed, say "Alexa, resume playback".Was this helpful? Thank you for your feedback!
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If you are not using the microphone, make sure that any communication software such as Zoom, Skype, Discord, etc. are closed and that your microphone is muted. You can also take advantage of it's Dual Connect feature and place one of the earbuds in the charging case and speed charge the earbuds to extend the playback time.Was this helpful? Thank you for your feedback!
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Unfortunately, the JBL AmpUp App is no longer available for download.Was this helpful? Thank you for your feedback!
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After setting up one or both voice assistants on your JBL Authentics speaker, you must make sure that you have connected your supported music service account to your Amazon and/or Google account in the Alexa and Google Home apps.
For Alexa, if you then set one of the music services as default in the Alexa app settings, you can play music from this service just by asking Alexa to play music.
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In the JBL ONE App:
(1) Go to My Products, select your product
(2) Select Support tile
(3) Under General, select Product SupportWas this helpful? Thank you for your feedback! -
Once the speaker/soundbar is connected to the network, software updates will automatically be sent to the product through Wi-Fi or the internet, if availableWas this helpful? Thank you for your feedback!
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Once the speaker/soundbar is connected to the network, software updates will automatically be sent to the product through Wi-Fi or the internet, if available
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For Citation ONE, Citation 100, Citation Sub and Citation Surround, Press and hold the RESET button on the speaker for 5 seconds. For Citation 300, Citation 500, Citation Bar and Citation Tower, Press and hold the RESET button on the speaker for 5 seconds, or select the Factory Reset option in the touch screen settings menu.Was this helpful? Thank you for your feedback!
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Press the Bluetooth source button on your BDS remote. In the right top corner of your TV screen, there should be a button called "Pair". Jump to the "Pair button" to perform pairing by using the arrow keys on your remote control. Click OK while being on the pair button. Once pressed, a pop-up screen will appear, this indicates pairing mode is active for 3 minutes. Go to Bluetooth settings on your mobile device, find the BDS in the list and connect. If you want to pair a second device, please repeat the procedure to activate pairing mode.Was this helpful? Thank you for your feedback!
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To get the full potential of the HDMI content/source you have in your home, then you need to enable HDMI UHD deep color option on your TV for the HDMI output port (ARC).
Since there are tons of different TVs and manufactures out there, the best way to see if your TV can use 10-bit color on HDMI, is to read the TV's manual or call their support section.Was this helpful? Thank you for your feedback! -
You can delete specific voice recordings associated with your account by going to History in Settings in the Alexa App, drilling down for a specific entry, and then tapping the delete button. Or, you can delete all voice recordings associated with your account for your Harman Kardon Allure speaker, by selecting the applicable product at the Manage Your Content and Devices page at www.amazon.com/mycd. and deleting voice recordings. However, this may degrade your Alexa experience.Was this helpful? Thank you for your feedback!
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This headphone does not have volume control. It features a one button in-line remote that enables you to pause/play, skip tracks and answer/hang up phone calls. The microphone that is built into the remote permits use as headset with a mobile phone.Was this helpful? Thank you for your feedback!
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Place the USB wireless dongle in the USB-C connector of your device and place the earbuds in your ears. The earbuds will automatically connect to your USB wireless dongle. If the earbuds don't pair automatically you can manually pair them again by connecting the JBL Quantum TWS to a mobile device via Bluetooth and open the JBL Headphones app. Turn on the "Dongle Pairing" mode and then press the pairing button on the USB wireless dongle. (Note: USB wireless dongle needs to be connected to an activated device). You will get a message on your JBL Headphones app that the pairing is successful and then press "Understood".Was this helpful? Thank you for your feedback!
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EON 208P:
Two of the inputs are made for stereo use:
CH 5/6 with volume control and ¼” phone plugs or RCA plugs, and
CH 7/8 with volume control and ¼” phone plugs or 3.5 mm stereo input.Also, the Bluetooth wireless input is stereo.
EON ONE:Two of the inputs are made for stereo use:CH 3/4 with volume control and ¼” phone plugs or RCA plugs, and
CH 5/6 without volume control and 3.5 mm input jack
Also, the Bluetooth wireless input is stereo.Was this helpful? Thank you for your feedback! -
By pressing Volume - & JBL Connect button for 3 seconds. A voice will tell you the current software version.Was this helpful? Thank you for your feedback!
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These two products are identical. The only difference between them is...
HORIZON 2: out-of-the-box is set to HOTEL OFF
HORIZON 2 HOTEL: out-of-the-box is set to HOTEL ON
On either unit, to toggle HOTEL mode ON or OFF, press and hold Alarm 1 and Preset 1. The LCD indicator will show the HOTEL status, ON or OFF.
The unit will retain this setting, even when unplugged. The only way to change the mode is to press and hold the two buttons again. Or course, a Factory Reset will also restore to the original out-of-the-box setting.
When HOTEL mode is ON, these are the following changes that occur.
- Alarm can only be set for a single day.
- Alarm will ONLY work as a buzzer.
- A Room Number can be set.
- A Max Alarm Volume can be set.
- Bluetooth cannot auto-reconnect.
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To turn off the Horizon 2, Press the 'DAB/FM' button until no radio is playing.
This works in the order (from standby/off): DAB / FM / Off.
In Bluetooth mode, if the phone or tablet is disconnected, or nothing is played for 10 minutes, the Horizon 2 will go into standby mode automatically (not changeable).Was this helpful? Thank you for your feedback! -
To stop hearing your own voice through your headphones, please start the JBL QuantumENGINE software, navigate to the "Microphone" tab, and change the sidetone setting to 0.Was this helpful? Thank you for your feedback!
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Make sure your headset is configured correctly in your Windows settings. The setting should normally be JBL Quantum *Game* to experience QuantumSURROUND.
Please check out this video to assist you further!
https://www.youtube.com/watch?v=LA80RmBrbYgWas this helpful? Thank you for your feedback! -
If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using.
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These headphones consist of plastics, synthetic leathers and foams. All JBL Jr products were put through extensive tests and are compliant with Standard Consumer Safety Specification for Toy Safety.Was this helpful? Thank you for your feedback!
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HDMI Output
Both Enchant 800 and Enchant 1300 support these:- HDMI 2.0b compliance
- HDCP 2.2 compliance (Means it supports 4K Blue-Ray Movies or streaming clients with 4K encryption)
- CEC features (Scroll to see support)
HDMI Input
Enchant features only 1 x HDMI input, and Enchant has 3 x HDMI inputs and support this:- HDMI 2.0b.
- HDCP 2.2 for all HDMI input connections (Means it supports 4K Blue-Ray Movies or streaming clients with 4K encryption)
- 4K Pass-through.
CEC Support
CEC support only available through your HDMI connection and we are always using standard protocol for our products.
We support these:- System Standby: When you press the "Power off" button on your TV remote, the Enchant soundbar will go into Standby mode as well.
- ARC or called Audio Return Channel: If you would have a TV BOX connected directly to your TV and using ARC from TV to Enchant soundbar, then all sound will be transferred through ARC connection.
- In case you are not using the HDMI ARC connection then sound coming from the TV show will not be transferred to the Enchant soundbar.
- System Audio Control: Using your TV remote to turn up or lower the volume will be synchronized with the Enchant soundbar.
Bigger model is the Enchant 1300 and smaller model is the Enchant 800.Was this helpful? Thank you for your feedback! -
The Citation Amp works with Chromecast built-in (audio only), and also works with Hey Google products. For example, you can use voice commands to tell your other Google speakers to play music on Citation Amp. Was this helpful? Thank you for your feedback! -
For JBL Quantum 100/200/300 models, they do not offer Game-Chat audio dial function.
To get the Game-Chat dial feature, you need JBL Quantum 400, and up, then you can adjust game-chat balance by rotating the dial-up and down.
For models that support Game-Chat dial, when you rotate the dial, you will feel a notch that indicates 50% game and 50% chat. Or you can see the status on the top bar of the JBL QuantumENGINE.Was this helpful? Thank you for your feedback! -
The Bass, Treble and Echo buttons/dials on the control panel on top of the Partybox only applies these effects to the Microphone for Karaoke use.
These effects are not applied to other sources or inputs such as Bluetooth, Aux or USB, the Equalizer must be used in the JBL Partybox app for this (on supported models).
Also, if more bass is desired, there is a Bass Boost button on the top control panel (with 2 levels of Bass Boost: Off, Level 1 & Level 2, switched through pressing the button multiple times). This will be applied to the sources and inputs mentioned above (but not the microphone).Was this helpful? Thank you for your feedback! -
Random flashing is an indication that the wireless link between primary and associated speakers was lost and recovered. If this happens too often, it may be caused by interference in the 2.4 GHz ISM band, caused by overcrowding of the band. Sometimes it helps to change location of the speakers, or to shut down other 2.4 GHz devices.Was this helpful? Thank you for your feedback!
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Horizon's alarm sounds for 3 minutes, then it shuts off, or rather it goes into snooze, for 9 minutes. Then it sounds the alarm again for 3 minutes, followed by snooze for another 9 minutes. After this final snooze period, it starts playing, and keeps on playing until it is manually shut off. The light shuts off with the audio.Was this helpful? Thank you for your feedback!
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To power on the device, place one of the headphones inside your ear and press and hold the center button on the inline mic. You should hear the audible voice stating, “powering on” and a blue blinking light should appear at the top of the inline mic. If this is your first time connecting to a device, it should immediately go into pairing mode. The device should recognize the Focus 500/700 Wireless headphone. Once you select that option, the audible voice should state, “connected”. If you are trying to connect to a different device, turn the headphones on and press and hold for 3-5 seconds for the headphones to start searching for a different device. The headphones should appear on your discoverable devices within a few seconds. You should hear the audible voice stating, “powering on….looking for device” You will see the Bluetooth light alternate between red and blue when it is in pairing mode. Once connected the Bluetooth will change to a flashing LED light and the audible voice will state, “connected”.Was this helpful? Thank you for your feedback!
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Try all Flex Fit Ear fins included (S/M/L) to find a snug fit for stability during workout. Usually the biggest size that fits comfortably in your ear will provide the most stability. Try all ear tip sizes (S/M/L) to find a snug seal for optimum sound quality, and look for a balance of comfort and acoustic sealing.Was this helpful? Thank you for your feedback!
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If you are experiencing issues with your headphones' Bluetooth disconnecting and reconnecting while on standby, there is a new Firmware Update app to resolve this issue. Start by downloading the app "JBL Firmware Update" (see links below).
Google Play Store: https://play.google.com/store/apps/details?id=com.jbl.tune.update
App Store: https://apps.apple.com/gb/app/jbl-firmware-update/id1548227663
Once downloaded, you can update your headphones firmware from there.
Below you can see step by step images of the update process.
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The InfinityLAB charger supports Power Delivery 3.0 to provide you with the fast-charging experience.Was this helpful? Thank you for your feedback!
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To reset the JBL Charge 5, Charge Essential or Charge Essential 2:
Volume+ & Play/Pause Long press for 2 seconds while the speaker is ON
Please note: If the Charge 5 was previously paired with any phones/tablets, please remove the speaker from your list of paired Bluetooth devices. Now it has been restored to its factory settings, it will automatically enter into pairing mode the first time you power it on.Was this helpful? Thank you for your feedback! -
To perform a factory reset:
First, remove the ClearCall from the list of paired devices in the phone or tablet's Bluetooth settings.
Then, press and hold the Bluetooth & Volume - buttons for more than 4 seconds to reset the ClearCall to factory settings.Was this helpful? Thank you for your feedback! -
To reset the device to its factory settings:
Power on the speaker. While on, press and hold the power button down for 15-20 seconds until the speaker turns off.
Now that the speaker has been reset, make sure to remove it from your BT settings if it was once paired to other devices as the BT memory has been reset as well. Once you turn the speaker on again, it should automatically enter into pairing mode with a flashing LED. It should pop up on your discoverable devices under your BT settings and connect within a few seconds.Was this helpful? Thank you for your feedback! -
First, remove the speaker from your source device's Bluetooth settings.
Power on the speaker, then press and hold the Volume + button and Bluetooth button together for 3-5 seconds until the speaker turns off.
Once turned off, the speaker has been reset to the factory default settings.Was this helpful? Thank you for your feedback! -
In order to adjust your EQ settings you must follow these instructions: In your Windows 10 taskbar, right click on the volume icon. It should bring up your selected output device. If “Speakers (JBL Quantum *model* Game)” is not selected, please proceed to the next step.
In the upper right hand corner, select the arrow. This will display a list of output devices on your PC. Please select “Speakers (JBL Quantum *model* Game)” After selecting 'speakers' you will now be able to adjust your EQ settings to your preference.
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To pause/play press the "L" on the JBL logo located on the RIGHT ear for 1 second. If you want to skip the track forward, press the "L" on the JBL logo on the RIGHT ear hook for 2 seconds. To skip tracks backward, press the "L" on the JBL logo on the RIGHT ear hook for 3-4 seconds.Was this helpful? Thank you for your feedback!
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To pair to a different device, double tap and hold your finger on the JBL logo for 5 seconds until you see the LED light flash blue. Make sure that the device you are trying to connect to is in range and in pairing mode. You should see the Endurance headphone pop up on your discoverable devices within a few seconds and the flashing LED light should now be a solid blue.Was this helpful? Thank you for your feedback!
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If connecting for the first time, the headphone will enter pairing mode automatically after it is powered on. To turn the headphones on, simply spread apart the RIGHT power hook from the cord. You will see solid red LED and then it will flash blue as it begins to search for a device to connect to. The Endurance headphone should pop up on your discoverable devices within a few seconds and you should be connected! If you wish to turn off the headphones, remove them from your ear and allow the RIGHT power hook and cord to close together. This is magnetized, so they should close together with ease.Was this helpful? Thank you for your feedback!
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