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Charging a Laptop using a power bank

InstantGo 10,000 with a built-in USB-C cable and InstantGo 10,000 Wireless should be able to charge your laptop.
However, it may not apply to laptops that require output power of more than 30W.

Please check your laptop requirement before charging it with our devices.

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Charger gets warm while charging

Yes, it's normal to get warm during charging. The InfinityLAB charger features over temperature protection to ensure your usage is safe.

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Charge and play at the same time!

Yes, you can use the headset while charging!

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CHARGE 5: Software Update Release Notes
CHARGE 5
Software Update Release Notes
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Version: 0.8.9.0
Release Date: January 15th, 2025
Release Media: OTA (over the air) Update through JBL Portable App

What’s New
1. Updated standby time
2. Improved Samsung TV compatibility
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Changing the name of the speaker

1. In order to change the name of the speaker, you must first connect your speaker via Bluetooth and then download the JBL Connect app.
2. Once the app is downloaded choose app and wait for it to recognize your device.
3. Now that your speaker is highlighted, choose the gear located either below or to the right of the speaker image.
4. Once you choose the gear you will have the option to edit the name by clicking on the small pencil icon.
5. After you change the name, you will see a notification stating to "Reconnect to Apply New Name"
6. Go to your Bluetooth settings select "Forget This Device" and then reconnect to establish the new speaker name.

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Changing the light color in customized lightshow

In the customized lightshow, you can select up to 3 patterns, however; the preset color cannot be changed. You can always adjust the lightshow brightness.

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Changing the Battery

On the bottom panel, rotate the battery cover into the unlocked position and remove the cover. Press the battery clip visible on the back side of the battery compartment to allow the existing battery to come out. Then insert the new battery in the slot with the + side visible (facing up), and install the battery cover again. Rotate the battery cover to lock it into place.

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Changing JBL Pulse lightshow via JBL Portable App

You can change the JBL Pulse lightshow via JBL Portable app.

1. Connect the Pulse with your phone, open the JBL Portable app and wait for app to recognize your speaker.
2. Click the Lightshow button to enter the lightshow set-up
3. Swipe left and right to change lightshow
4. Swipe to customized page, to select your favorite pattern and customize your lightshow
5. Click the color wheel to change color or enter camera color picker
6. Click the brightness button to adjust brightness of the lightshow

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Center channel or surround speakers

It is not possible to connect further speakers (center or rear) to the system.

The Harman Kardon Radiance 2400 is a 2.1 sound system. With it's unique sound characteristics and sound dispersion, it can fill a large room with high quality sound.

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Can you use the JBL PartyLight Stick and JBL PartyLight Beam without having a JBL PartyBox?

For the best PartyLight Stick and PartyLight Beam performance, connect it by using a JBL Auracast™-enabled PartyBox models such as the PartyBox Club 120, Stage 320 and Ultimate.

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Can you use Bluetooth while under water using the Endurance Dive?

No. Bluetooth does not work under water. The Endurance DIVE however has a built-in MP3 player for music, and is IPX7 waterproof. This means you can use the headphones submerged to 1 meter depth, up to 30 minutes at a time. Also note that for normal swimming, you won't be submerged all the time, so the headphones should be waterproof for the duration of your swim.

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Can you turn the noise canceling option on and off on SOHO II NC?

You have the option to turn the Noise Cancellation on and off by using the switch that is located on the right side of the NC box. When choosing the switch option, you will see a green light inside the the switch will indicate that the Noise Cancelation is on. To turn off the Noise Cancelation, move the switch down towards the cable and the green light will turn off. When charging this device with the micro USB charging cable included in the packaging, you will see the light turn orange to indicate that it is charging.

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