How To

How To

1682 results
  • Sorry, this is not possible.
  • Sorry, this is not possible.
  • You can't use standard rechargeable batteries with the K912. If you still have the original batteries, and compare them to the generic batteries you are trying to use, you will see the difference on the - ( minus ) side of the battery. On the original battery that comes with the headphones, there is a bare metal band on that side, which connects to a sensor in the headphones ( you can also see this sensor inside the battery compartment, on the - side ). A generic rechargeable battery does not have this metal band for the sensor, so the charger won't charge them. This is for protection, in case you have non-rechargeable batteries in the headphones and put them on the charger. This could cause damage to the headphones.
  • Yes, once you have setup the speaker via the Google home app, the name you entered during setup process is also displayed in Bluetooth settings.
  • Personalised Products are custom-printed to your individual specifications. Orders cannot be cancelled once they are finalized on our website.
  • Within the first 15 minutes after placing your order, we may be able to cancel your order.

     

    Please call us using the phone number posted at the bottom of this page.

     

    If your order has already been processed, we will no longer be able to cancel your order. Instead we invite you to return your order for a refund using our 30 day free return option.

  • Yes, the E15 headphone features a one button microphone that allows you to answer calls and easily control your music.
  • When placing your order you can indicate whether the order should be delivered to your invoice address or any other address (e.g. your work address).
  • While you have an incoming call, and you can hear the call-tone from your SoundGear, simply adjust the SoundGear's call-tone level to the desired intensity, using the SoundGear's volume buttons.
  • Yes, please use the SUBWOOFER ¼” socket on the main panel to connect an additional subwoofer. This is an unfiltered output, so you will need an active (amplified) subwoofer with its own crossover network.
  • Yes, press and hold the play/pause button for a few seconds. This will activate SIRI on your Apple phone, if the SIRI function has been enabled on the phone.
  • No, you will need to use your fingertips, or use special gloves made for touch-screen use.
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