How To
How To
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The Aura Studio has been put into demo mode, here is how to detect and disable this feature. How to detect "demo mode" on the Aura Studio: 1. When plugged in, the Aura Studio will stay powered on at all times (it will not go into standby mode). 2. All buttons on the speaker will not work. 3. Bluetooth mode is disabled, wireless connection will not work. 4. Only the aux cable input can be used to play music; volume is automatically set to maximum and cannot be adjusted (all buttons are disabled). How to disable "demo mode" on the Aura Studio: 1. Make sure the speaker is powered ON. 2. Press and hold the Vol - and Bluetooth button for at least 5 seconds 3. The speaker will power OFF, demo mode is disable. 4. Now when the speaker is powered ON, you will have full access to all buttons and features. Caution: The button combination that disables "demo mode" (Vol - and Bluetooth), will also enable it.Was this helpful? Thank you for your feedback!
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Check to see if it happens with all source devices (TV, BluRay, DVD, etc.). If it only happens with one device and not the other, the issue may be with that device. Make sure you do not have any HDMI adapters or splitters. These can cause issues with video and audio.Was this helpful? Thank you for your feedback!
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Check to see if it happens with all source devices (TV, BluRay, DVD, etc.). If it only happens with one device and not the other, the issue may be with that device. Make sure you do not have any HDMI adapters or splitters. These can cause issues with video and audio.Was this helpful? Thank you for your feedback!
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If you are having trouble with distortion or drop outs, try the following suggestions:
Move the audio source closer to the speakers
Move the speakers closer to each other
Make sure the streaming speaker (host) only connects to one audio source, disconnect the Bluetooth connection between the streaming speaker (host) and other audio source
Make sure the audio source only connects with one streaming speaker (host), disconnect the Bluetooth connection between the audio source and other speakers
Restart both your speakers and the audio source
Make sure speakers are away from other sources of wireless signal – you could be experiencing interference
Re-pair the audio source with your speaker
If you’re streaming audio content from the internet, the issue could be with the internet connection and not your speakerWas this helpful? Thank you for your feedback! -
Yes, this is correct. The AVR 1x1S does not support OSD on HDMI 2 out, only on HDMI 1. If customers want OSD on two HDMI outputs, they can buy the AVR 370.Was this helpful? Thank you for your feedback!
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Yes, this is correct. The AVR171, 171S, 1710 & 1710S only supports OSD on on the HDMI 1 output. HDMI 2 doesn't not show the OSD. The AVR370 and 3700 supports OSD on both HDMI outputs.Was this helpful? Thank you for your feedback!
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Yes, the foam pads are detachable. They are fixed with a flexible lip that sits in a groove all the way round, and are easy to replace.Was this helpful? Thank you for your feedback!
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UA Train features an IPX4 rating which offers protection from a splash of water in any direction for at least 5 minutes. They cannot be fully submerged in water.Was this helpful? Thank you for your feedback!
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Unfortunately if these headphones are overexposed to sweat or water, it may compromise the controls or sound quality.Was this helpful? Thank you for your feedback!
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There are no additional ear tips for the Tune 205BT. These headphones do not feature different size ear tip variations.Was this helpful? Thank you for your feedback!
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The product packaging is made from FSC-certified material and printed with soy ink.
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Yes. Enhancers for yurbuds female models are available on JBL.com under yurbuds Accessories and Enhancers. You have small sizes 4 and 5 available for the Inspire 500 for Women yurbuds headphones.Was this helpful? Thank you for your feedback!
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No. Our Everest series headphones are made with synthetic protein non-animal leather.Was this helpful? Thank you for your feedback!
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Yes. Our E series/Duet headphones are made with synthetic protein leather.Was this helpful? Thank you for your feedback!
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Yes. Our E series headphones are made with synthetic protein leather.Was this helpful? Thank you for your feedback!
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Yes. Our Everest series headphones are made with synthetic protein leather which is a non-animal leather.Was this helpful? Thank you for your feedback!
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If the Harman Kardon Go + Play is not stable or wobbles on a surface, one of the legs on the bottom of the speaker is adjustable with a Philips screwdriver. The adjustable leg is the one with a screw is in the center of the leg.Was this helpful? Thank you for your feedback!
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While the Partybox Encore does not have a Microphone Input, it does have an internal receiver for the wireless microphone that comes with the product.
It is possible to pair one of the microphones from the Partybox Wireless Mic * (sold separately from the Partybox Encore, containing 2 x Wireless Microphones and 1 x Receiver/Dongle for connection with 6.3 mm microphone jack inputs) - however, a maximum of 2 wireless microphones can be connected to the receiver at a time.
As an alternative, a spare part accessory is available (dependent on stock levels), which includes just 1 x Microphone for Partybox Encore - search for the aforementioned product name or "FG7261JMJ100114" in our online store.
To connect an additional Wireless Microphone to the Partybox Encore, follow these steps:
Switch off the Partybox & both microphones.
Once off, switch on both microphones only, then switch on the Partybox and both microphones should connect to the receiver.
If not, please try the same instructions as above expect with a Factory Reset (Press and hold the "Play" and "Light" buttons for > 10 seconds) instead of the restart above, then follow the microphone pairing procedure:
1. Turn off the speaker.
2. Make sure that the distance between the new wireless microphone and speaker is within 1 meter. Turn on the microphone.
3. Turn on the speaker. The microphone will pair and connect with the speaker automatically within 3 minutes.
*Please note that regarding the older version of the JBL Partybox Wireless Mic - the JBL Wireless Microphone Set - the microphones are not compatible with the Partybox Encore whatsoever, as they use UHF instead of 2.4 GHz for communication between the microphones and receiver (and the Partybox Encore does not have a Microphone Input).
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Yes, both of them are rated IPX7, which means they can be submerged in clear water for up to 30 minutes at up to 1 meter of depth. Make sure the charging cover is closed, or water will get into the product and damage it.Was this helpful? Thank you for your feedback!
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No. The ear pads are made from a synthetic protein leather.Was this helpful? Thank you for your feedback!
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Yes, you can control the amount of outside noise to let in with our Ambient Aware options offered exclusively through the JBL app.Was this helpful? Thank you for your feedback!
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The ear pads on the three second-generation Everest headphones are fixed to a plastic plate, held in place on the ear pods with small claws. It is not very easy to remove it, and sometimes one or more of the claws may break off. This means that it is usually best to have a service technician do the replacement, but if you have new pads at hand, and is handy with tools, you may do it yourself.Was this helpful? Thank you for your feedback!
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No. The Everest 150NC do not feature an IPX rating and are not designed to be overexposed to moisture. Overexposure can compromise the controls and sound.Was this helpful? Thank you for your feedback!
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No. The Everest 110 are not sweat proof and do not have an IPX rating that protects the headphones from sweat and water. Over exposure to sweat and water can cause significant damage to the headphones.Was this helpful? Thank you for your feedback!
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