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After i switch from Bluetooth to Optical and back again, the Bluetooth connection stopped?

The Bluetooth connection will not keep playing once you have switched the source. Simply press play again on your Bluetooth device to start streaming once again.

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After I set up Alexa and Google Assistant on this speaker, can I use Google Assistant to turn off lights I set up in the Alexa app or vice versa?

No, unless you have set up devices with both voice assistants, you cannot use Alexa to control devices you set up only in the Google Home app, or use Google Assistant to control devices you set up only in the Alexa app.

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After I set up Alexa and Google Assistant on this speaker, can I use Google Assistant to stop the music playback, alarm and timer triggered by Alexa or vice versa?

Yes, you can use the universal command “ Stop”, “Dismiss”, “Cancel” and “Quiet” to stop the current music playback, alarm and timer.

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After I set up Alexa and Google Assistant on this speaker, can I use Google Assistant to hear the notification I set up in the Alexa app?

No. Alexa notifications must be set up in the Alexa app and you can control the notification via Alexa voice only.

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After connecting my Soundsticks Wireless system, no sound is heard.

This happens if you power up the subwoofer before connecting the right and left speakers. The system mutes to avoid potentially harmful pop noise. Just touch one of the volume up/down pads to unmute.

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High pass filter
When the subwoofer is connected, the main channels are "Small", meaning that there is a high-pass filter. This ensures proper blending with the subwoofer.

Crossover settings

The Citation amp supports crossover settings in the range 50Hz - 120Hz. Default is 80Hz.

Multiple subwoofers?

Only one type of subwoofer is supported at a time. Either with cable or wireless.

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Adding Amazon Account

If you have already setup your JBL BAR 5.1 SURROUND with Google Home or AirPlay, you can now sign into your Amazon account via the JBL BAR Setup App. Just download the app and follow the instructions.

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Accessing advanced settings

There are several ways to access the advanced settings. In the settings page, you can adjust settings for subwoofer, EQ and input sensitivity.

Make sure your PC or smartphone is connected to the same network as Citation AMP:

1. On a PC, go to the "Network" folder". There you can find an icon for the Citation Amp. Double click that, and you are taken to the internal webpage for advanced settings for your Citation Amp.

2. Or, in the Google Home app, go to settings for the Citation Amp. At the bottom of the page, you can find the device IP address. Copy and paste this address into your web browser, and you are taken to the internal webpage for advanced settings for your Citation Amp.

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7.1 Surround configuration set up guide

To configure the 7.1 Surround feature on your PC, please follow the guide below:

1. In the left corner on your screen right next to the Windows logo, click on the spy-glass to start a search on your PC.
2. Type in Sound --> then select Change System Sounds:

3. Make sure that your the Quantum Headphones is your Default Device for both Speakers ( Game ) and Earphone ( Communication device )

4. To configure the 7.1 Surround feature, right click on the Speakers --> then select Configure Speakers

5. Select 7.1 Surround and click on Next

6. Make sure that all boxes are selected, then click Next

7. Make sure both boxes are selected, and then click Next

8. Click on Finish. Now your Quantum headphones is configured for 7.1 Surround sound. The configuration will remain after rebooting PC or reconnecting headphones.

Enjoy your sound experience #SoundIsSurvival #DareToListen

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14 hours Battery-life without using RGB Lighting feature

Yes, it's 14 hrs with RGB off. You can also find the details on the box.

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12V trigger connection information

The 12V trigger output can be used with a stereo 3.5mm jack cable. The 12v trigger signal is present in the ring/right-ch connection.

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You can easily charge your device while streaming via the additional connector in the dongle.
Connect the charging cable and keep recording. Please note that charging through the dongle does not work in case your phone is completely out of power. In that case connect the charging cable to the phone first to wake it up. When the phone has been turned on, you can connect the dongle again and continue charging that way.

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