How To

How To

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  • The JBL Quantum 400 headset is compatible via 3.5mm jack with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR.
    You can use the USB connection with PC, PS4, Nintendo Switch, and Mac.


  • A picture containing text  Description automatically generated
    SA750 Software Revival Guide
    ReasonRevival method for SA750 if a problem exists after a stalled software update
    SymptomsUnit will display “NET UPDATING” on the front panel display and will not complete startup
    Parts required1) a USB stick, 2) a computer for transferring files to the USB stick, 3) unit software detailed in this guide
                                 
    1. Download the software bundle by clicking here . You will download a zipped folder called “SA750 v1542 Reflash Bundle.zip”
    2. Unzip/extract this folder (some computers will do this automatically). Inside the folder you will find 2 more folders named “Step 1 V1206 V1.72” and “Step 2 V1542 V1.72”
    3. Double click on the “Step 1 V1206 V1.72” folder. Inside you will find a file named “image.swu”
    4. Copy this image.swu file to a blank USB memory stick.
      • NOTE! The file MUST be called image.swu. If you copy the file to a location where there is already a file called image.swu your computer may rename the file automatically (for instance as “image.swu (1)”. Please double check that the file is called “image.swu” when on the memory stick.
    5. Power off the SA750 from the hard power switch on the rear of the unit immediately above the mains inlet socket.
    6. Insert the USB memory stick into the rear of the unit.
    7. Depress the recessed service switch (above the CD input connector sockets) and continue to keep it depressed.
    8. Power the unit on whilst keeping the service button depressed.
    9. Keep the service button depressed for at least 30 seconds after power on.
    10. Release the service button.
    11. Leave the unit for at least 30 minutes to update.
    12. Perform a NET reset (MENU > SYSTEM SETTINGS > NET RESET).
    13. Perform a SYSTEM reset (MENU > SYSTEM SETTINGS > SYSTEM RESET).
    14. Functionality should now be revived. To update to the most current software version repeat points 3-13 above but using “Step 2 V1542 V1.72” at point 3.     

     

  • SA30 Software Revival Guide
    ReasonRevival method for SA30 if a problem exists after a stalled software update
    SymptomsUnit will display “NET UPDATING” on the front panel display and will not complete startup
    Parts required1) a USB stick, 2) a computer for transferring files to the USB stick, 3) unit software detailed in this guide
                                   
    1. Download the software bundle by clicking here . You will download a zipped folder called “SA30 v1542 Reflash Bundle.zip”
    2. Unzip/extract this folder (some computers will do this automatically). Inside the folder you will find 2 more folders named “Step 1 V1206 V1.72” and “Step 2 V1542 V1.72”
    3. Double click on the “Step 1 V1206 V1.72” folder. Inside you will find a file named “image.swu”
    4. Copy this image.swu file to a blank USB memory stick.
      • NOTE! The file MUST be called image.swu. If you copy the file to a location where there is already a file called image.swu your computer may rename the file automatically (for instance as “image.swu (1)”. Please double check that the file is called “image.swu” when on the memory stick.
    5. Power off the SA30 from the circular front panel power button on the right hand side.
    6. Insert the USB memory stick into the rear of the unit.
    7. Depress the service switch and continue to keep it depressed.
    8. Power the unit on whilst keeping the service button depressed.
    9. Keep the service button depressed for at least 30 seconds after power on.
    10. Release the service button.
    11. Leave the unit for at least 30 minutes to update.
    12. Perform a NET reset (MENU > SYSTEM SETTINGS > NET RESET).
    13. Perform a SYSTEM reset (MENU > SYSTEM SETTINGS > SYSTEM RESET).
    14. Functionality should now be revived. To update to the most current software version repeat points 3-13 above but using “Step 2 V1542 V1.72” at point 3.

     
  • This image is not available because: You don’t have the privileges to see it, or it has been removed from the system
    Solo Uno Software Revival Guide
    ReasonRevival method for Solo Uno if a problem exists after a stalled software update
    SymptomsUnit will likely have a solid blue network light and flashing orange status light and will not be available for streaming
    Parts required1) a USB stick, 2) a computer for transferring files to the USB stick, 3) unit software detailed in this guide
                                   
    1. Download the software bundle by clicking here . You will download a zipped folder called “Solo Uno v1542 Reflash Bundle.zip”
    2. Unzip/extract this folder (some computers will do this automatically). Inside the folder you will find 2 more folders named “Step 1 V1206 V1.10” and “Step 2 V1542 V1.72”
    3. Double click on the “Step 1 V1206 V1.10” folder. Inside you will find a file named “image.swu”
    4. Copy this image.swu file to a blank USB memory stick.
      • NOTE! The file MUST be called image.swu. If you copy the file to a location where there is already a file called image.swu your computer may rename the file automatically (for instance as “image.swu (1)”. Please double check that the file is called “image.swu” when on the memory stick.
    5. Power off the Solo Uno from the circular front panel power button.
    6. Insert the USB memory stick into the rear of the unit.
    7. Depress the service switch and continue to keep it depressed.
    8. Power the unit on whilst keeping the service button depressed.
    9. Keep the service button depressed for at least 30 seconds after power on.
    10. Release the service button.
    11. Leave the unit for at least 30 minutes to update.
    12. Functionality should now be revived. To update to the most current software version repeat points 3-11 above but using “Step 2 V1542 V1.10” at point 3.


     

  • ST60 Software Revival Guide
    ReasonRevival method for ST60 if a problem exists after a stalled software update
    SymptomsUnit will display “NET UPDATING” on the front panel display and will not complete startup
    Parts required1) a USB stick, 2) a computer for transferring files to the USB stick, 3) unit software detailed in this guide
                                 
    1. Download the software bundle by clicking here . You will download a zipped folder called “ST60 v1542 Reflash Bundle.zip”
    2. Unzip/extract this folder (some computers will do this automatically). Inside the folder you will find 2 more folders named “Step 1 V1201 V0.72” and “Step 2 V1542 V0.72”
    3. Double click on the “Step 1 V1206 V0.72” folder. Inside you will find a file named “image.swu”
    4. Copy this image.swu file to a blank USB memory stick.
      • NOTE! The file MUST be called image.swu. If you copy the file to a location where there is already a file called image.swu your computer may rename the file automatically (for instance as “image.swu (1)”. Please double check that the file is called “image.swu” when on the memory stick.
    5. Power off the ST60 from the circular front panel power button on the right hand side.
    6. Insert the USB memory stick into the rear of the unit.
    7. Depress the service switch and continue to keep it depressed.
    8. Power the unit on whilst keeping the service button depressed.
    9. Keep the service button depressed for at least 30 seconds after power on.
    10. Release the service button.
    11. Leave the unit for at least 30 minutes to update.
    12. Perform a NET reset (MENU > SYSTEM SETTINGS > NET RESET).
    13. Perform a SYSTEM reset (MENU > SYSTEM SETTINGS > SYSTEM RESET).
    14. Functionality should now be revived. To update to the most current software version repeat points 3-13 above but using “Step 2 V1542 V0.72” at point 3.                    
  • Our LINK BAR supports 4K material and contents these different ways.
    1. HDMI INPUT Supports 4K
    2. Chromecast streaming in 4K.
    3. 4K Material through the Android TV System.
    You can watch your favorite 4K material in many different ways and enjoy!
  • If the earbuds go into standby mode and turn off, you can still use them without putting them back into the charging case. 
    You can reactivate the headphones by pressing or touching the outside earbud itself.
    Please note: They will be automatically powered off after 30 minutes of being in standby mode if they disconnect from Bluetooth. To reconnect, you will need to put the earbuds back in the charging case and take them off again. 

    It is possible to change the standby mode time with your headphones. To do this, go into the My JBL Headphones app and choose the S
    tandby Time via Auto-off function. You can adjust the time to 15min, 1hr, etc., or you can choose “Never” if you want to keep the earbuds turn on at all times. Once you set the Auto-off, the earbuds will work according to the setting whether they connect to Bluetooth or disconnect.
     

  • For the Club 950NC and 700BT, a dedicated button on the right ear-cup (*) for Bass Boost – gives the user the option to give an extra boost to their listening experience. Power surges from equipment (such as a panel/mixer) which would blow out a standard headphone could be experienced while playing at high power. Specially designed driver coil and magnet give a higher resistance to power surges. The maximum input power for CLUB 700BT is 1000 mW, for CLUB 950NC is 2000 mW and CLUB ONE is 3500 mW accordingly.

     
  • Switch the Soundgear ON. (If this is not possible, reset cannot be performed.)
    Press and hold Volume + and Volume - simultaneously for longer than five seconds.
    Soundgear switches OFF, and is now reset to factory settings.
  • If you experience any sound distortion after immersing your speaker in water, simply shake the speaker to get rid of any excess moisture and allow the speaker to completely dry. Once dry, the sound quality should return to normal.
  • Try another HDMI cable, and make sure that it is a high-speed version. This solution usually solves the problem, which is caused by insufficient cable bandwith.
  • "In certain network conditions, your speaker may not be visible from your streaming app. You can still use voice control to start & control playback. If you wish to use your phone app to control playback, please power cycle your Citation speaker and your phone."
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