1. Power on your Harman Kardon Citation speaker.
2. Verify that you are connected to the right Wi-Fi network on your smartphone.
3. Enable Bluetooth
4. Enable Location services
5. Open your Google Home app
   1. Make sure you have permitted the Google Home app to view your location.
6. First option Tap Add Set up device Set up new devices in your home
7. Second  option Tap X device found Select Home location
8. Follow the instruction on screen to add your new Harman Kardon Citation speaker.

 

Still not sure how to connect, then watch this video below:

1. Turn on both speakers.
2. Connect your device to one of the two speakers via Bluetooth.

3. Start streaming music to that speaker (for best results play music on this speaker for more than 20 seconds before proceeding with the next steps).
4. Open the JBL Portable app.
5. Allow the app to detect the single speaker playing music.
6. Once detected, press the Connect/Partyboost button on both speakers.

7. Allow the app to identify both speakers.
8. Click the Partyboost button, you will see the option for Party or Stereo, select Stereo.

Please note: Stereo Mode can only be enabled when 2 of the same speaker model are used.
For example, you will not be able to achieve Stereo Mode with a Flip 5 and Flip 6, only Party Mode.
Also, it is not possible to pair speaker models with Connect and Connect+ together, or pair to speaker models with Partyboost.

1. Connect the first Partyboost speaker with your phone and keep music playing (for best results play music on this speaker for more than 20 seconds before proceeding with the next steps).

2. Press the Partyboost button on the first speaker.
3. Turn on the second speaker that you want to connect in Partyboost mode.
4. Now press the Partyboost button on the second speaker.
5. After a few seconds, both Partyboost speakers should connect and play together.
It can take a few seconds after music is started before sound will be heard from both speakers.
This is also the process for connecting more than two speakers in Party mode, simply turn on the other compatible speakers and press the Partyboost buttons.

As default the line output is set to Fixed. You can change it to variable in the advanced settings.

If the screen appears dark, try repositioning the Horizon 2 for the light sensor to work to the fullest. In some positions, the Horizon 2 cannot effectively detect the ambient light level in the room. 

The Roon controller (DLNA) is not supported, but it is possible to use the Chromecast or Airplay from the Citation Amp to create a room within the Roon app (needs subscription with Roon).

Restoring QuantumENGINE to 1.19 from 2.0:

Please note: Before reverting to QuantumENGINE 1.19, please be aware that any settings from QuantumENGINE 2.0 will not be saved and reloaded into QuantumENGINE 1.19.

Uninstall QuantumENGINE v2.0 

1. Start the uninstall process. Go to: Settings -> Apps -> Installed Apps -> find "JBL QuantumENGINE" and select uninstall.
2. When prompted to uninstall, select “Remove all related settings” and click Uninstall

Install QuantumENGINE 1.19 

1. Click this link to download the JBL QuantumENGINE v1.19: https://support.jbl.com/quantum-engine-latest
2. Double-click the downloaded file "JBL_QuantumENGINE_1.19.0.2025_x64" and follow the instructions to finish the installation.
3. Restart the PC. 
4. Launch JBL QuantumENGINE and enjoy!

 

To reset the headphones, power on the headphones and plug in the USB cable into a USB charger or USB port. Paired mobile devices should disconnect and the led should be constant white. When unplugging the USB cable, the headphones will power off. When manually powering on the headphones, and the last connected mobile phone is not in range, the headphones will revert to Bluetooth Pairing mode ( blue led will blink ) after 5 seconds.

The JBL Connect app will be renamed as JBL Portable on the App Store and Google Play store in January 2021, it will still be possible to find the app in each store by searching for either JBL Connect or JBL Portable.

The integrated cable cannot be replaced or detached.
In case cable is damage please contact our customer service team for help.

Button 1: Volume or Button 2: Answer phone or 1x Play/Pause 2x Skip next 3x Skip previous. Compatabillty switch - I = iOS A = Andriod. Button 3: volume +

Make sure you download the latest version of the app from the Apple App Store or Google Play (for Android devices). - Make sure you device is connected to the same wireless network as your AVR1x1S or AVR1x10S model and not on 3G/LTE.

Yes, the DSD driver in the No. 585 download section be used with the No. 519 and No. 526? There is only one Cmedia computer driver and since the No. 585 was the first to use it it was named that way - so to get DSD to play through USB the same driver must be used for the No. 519 and the No. 526.

To connect to a different Bluetooth device, first switch the headphones off. Now press and hold the center button on the headphone remote control for about 3-5 seconds. You should see the light blinking red/blue to indicate pairing mode, and the voice prompt should state “looking for device”. You should see "Reflect Mini 2" appear on the source's BT list. Choose that option, and wait for the voice prompt to state “connected”

To skip the tracks forward, press and hold the volume up (+) button for 1-2 seconds and you will advanced to the next song. To start the current song you are listening to over, press and hold the volume down (-) button for 1-2 seconds. Please note: You can only advance to the next song be skipping forward, you cannot skip tracks backward. You can only restart the current song over by pressing the volume down (-) button.

No, that is not possible. However, you can create a 5.1 wireless surround system to extend your TV or movie sound. All you need is two additional OMNI+ speakers, such as 2 x OMNI 10+, OMNI 20+ or OMNI 50+.

It is not possible to have Ambient Aware or TalkThru activated at the same time as Sidetone when the microphone is turned on during a call. This is the case no matter if you are using Bluetooth or the 2.4 GHz mode.
You can use Ambient Aware during a call if Sidetone is turned off. You are able to do this in both Bluetooth or the 2.4 GHz mode.
All three audio modes are activated if the microphone on your device is turned off no matter if you are using Bluetooth or the 2.4 GHz mode.
 

QUANTUM STREAM TALK

Software Update Release Notes

------------------------------------------------------------------------

Version:  1.4.9

Release Date: January 13th, 2025

Release Media: OTA (over the air) Update via JBL QuantumENGINE

 

What’s New

1. Zoom USB Certified
2. Stability and performance improvement

QUANTUM STREAM STUDIO

Software Update Release Notes

------------------------------------------------------------------------

Version:  1.4.9

Release Date: January 13th, 2025

Release Media: OTA (over the air) Update via JBL QuantumENGINE

 

What’s New

1. Zoom USB Certified
2. Stability and performance improvement

 

QUANTUM ENGINE
Software Update Release Notes
------------------------------------------------------------------------
Software Version:  V1.11.0.1511
Release Date:  September 19, 2022
Release Media:  Website & Quantum ENGINE

What’s New

1. Improved firmware stability upgrading process flow for the QUANTUM 910.

------------------------------------------------------------------------
------------------------------------------------------------------------


QUANTUM ENGINE
Software Update Release Notes
------------------------------------------------------------------------
Software Version:  V1.11.0.1510
Release Date:  August 24, 2022
Release Media:  Website & Quantum ENGINE

What’s New

1. Added support for the new QUANTUM 910 Wireless Headphones
2. Over 30 improvements addressing user interface, usability, and stability of the app for a better user experience.

QUANTUM ENGINE 

Software Update Release Notes 

Version 1.6.0.1053
Release Date: 1/21/21
 

1. Welcome feature has been implemented.

2. Surround Modes feature has been implemented.

3. ANC/TT toggle has been implemented.

4. The sidetone has been turned off by default for all models to avoid confusion.

5. QuantumSURROUND/QuantumSPHERE quality & performance have been improved.

6. Quantum 300 Mic Gain has been improved.

7. Quantum 800 FW update reliability has been improved.

8. Minor Bugs Fixed 

 

 

QUANTUM DUO
Software Update Release Notes
------------------------------------------------------------------------
Version:  V46
Release Date:  August 31, 2022
Release Media:  USB
Filename:  JBL Quantum Duo SW release V46.zip

What's New

1. We have improved the volume synchronization between the Quantum DUO and Windows OS, which give the user a better sound experience

------------------------------------------------------------------------
------------------------------------------------------------------------

QUANTUM DUO
Software Update Release Notes
------------------------------------------------------------------------
Version:  V44
Release Date:  December 15, 2021
Release Media:  USB
Filename:  JBL Quantum Duo SW release V44.zip

What's New

1. Allow user to disable the auto standby feature via long pressing lighting pattern and right color selection button for >10 seconds
2. General Software Improvements

Press and hold the Light Show & Bluetooth buttons together for > 2 seconds.

Press and hold the Light Show & Bluetooth buttons together for > 2 seconds.