How To

How To

1676 results
  • Onboard Active Noise Cancelling is controlled by the multi-function button on the rear of the left ear-cup. Switched on by default, you can SINGLE press the ANC button to toggle it On/Off  and LONG press to active TalkThru. Turn on ANC again by a single press on the multi-function button.
  • Our new JBL Link Music and Link Portable both support Apple AirPlay 2. Pick up your Apple device, use your favorite music streaming service, and connect to the JBL speaker! Please note: before using Apple AirPlay 2, you will need to install it on your WiFi network, either using the Google Home app or Apple Home app ( your choice! ).
  • To show the current firmware version on your JBL TUNER device, go through the following steps.
    1. Turn on the JBL TUNER.
    2. Press and hold this three-button combination: DAB/FM+ Volume+ and Preset 5, simultaneously for 3-4 seconds.
    3. In the display, you will see a combination of letters and numbers. This is the current software version.
    4. See picture below as illustration.
    Tuner Software

    The new firmware version released is V.0.0.57 (shown in the picture above).
    To get the latest version, ask our customer service for a guide and an upgrade file.

     
  • Ensure that only one voice chat application is in use while in-game. Be sure you hear a click when the microphone is flipped down. The microphone will only function when it is flipped down fully. If you see a red LED on the microphone, it is muted.
    FLIP DOWN.png


    How to check your PC settings for the correct recording device
    1. Go to Control Panel
    Control panel.png
    2. Select Hardware and Sound
    Step 2.PNG
    3. Click on Sound
    Step 3.PNG
    3 Select  Recording
    Recording tap.jpg

    4. Make sure to select the proper recording device.

    1. Right-click on it Quantum headset.

      Set default communication device.jpg
    2. Now select "Set Default Device" or Select "Default Communication Device"

      Set default communication device 2.jpg

    5. Check the microphone levels by right-click on your Quantum headset. Then click on Properties
    Properties.jpg

    6. Choose Levels.
    Levels 1.jpg

    7. Adjust accordingly.
    Levels 2.jpg  

    Please also make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume.
    Check that your headset's Game-Chat balance dial and ensure that the balance is correct, you might refer to the screenshot below from the QuantumEngine PC software.
    Volume issue Q800 - Part3.png

    If you still cannot hear the game or music audio, or if the volume is still very low, check if the TalkThrough is activated via the QuantumEngine software.
    Volume issue Q800 - Part4.png

    Finally, you can also do a short press on the Smart Ambient button on the headset (if your headset, has this feature)
    Volume issue Q800 - Part5.png

  • Ensure that only one voice chat application is in use while in-game. Be sure you hear a click when the microphone is flipped down. The microphone will only function when it is flipped down fully. If you see a red LED on the microphone, it is muted.

    Check that the PC is using the correct recording device.

    1. Go to Control Panel

    2. Select  Sound 

    3 Select  Recording

    4. Make sure to select the proper recording device.
    1. Right-click on it Quantum headset.
    2. Now select "Set Default Device" or "Select Default Communication Device"
    5. Check the microphone levels by right-click on your Quantum headset.

    6. Go to Properties

    7. Chose Levels and adjust accordingly
  • Ensure that only one voice chat application is in use while in-game. Be sure you hear a click when the microphone is flipped down. The microphone will only function when it is flipped down fully. If you see a red LED on the microphone, it is muted.

    Check that the PC is using the correct recording device.

    1. Go to Control Panel

    2. Select  Sound 

    3 Select  Recording

    4. Make sure to select the proper recording device.
    1. Right-click on it Quantum headset.
    2. Now select "Set Default Device" or "Select Default Communication Device"
    5. Check the microphone levels by right-click on your Quantum headset.

    6. Go to Properties

    7. Choose Levels and adjust accordingly
    1. Power on your JBL LINK speaker.
    2. Verify that you are connected to the right Wi-Fi network on your smartphone.
    3. Open your Google Home app Google Home app.
    4. Enable Bluetooth BT ICON
    5. Enable Location Service location icon(Android Only)
      1. Make sure you have permitted the Google Home app to view your location.
    6. First option NEXT oPTTap Addaddd Next topSet up device Setup device NEXT opSet up new devices in your home home icon
    7. Second  option NEXT NEXTTap Disocvery Next topX device found Setup ICON deviceNEXT opSelect Home locationhome icon
    8. Follow the instruction on screen to add your new JBL LINK speaker.

    You are now all set and can enjoy your LINK device!
  • Download the Google Home app, available for iOS and Android versions. 1. Open the Google Home app. 2. Plug in power for your Enchant 800 or Enchant 1300 Soundbar. 3. Enable Bluetooth. 3.1. Enable Location service on your phone and permit Google Home app to view your location (Android only). 4. Click setup device in your Google Home app. 5. Follow the instructions provided in the app, and enjoy Chromecast streaming for your Enchant soundbar!
  • Connect the headset to your PC via the 2.4GHz USB Wireless connection and ensure that you set your Quantum 910 Wireless headset as the default device especially before enabling the JBL QuantumSPATIAL 360 if you haven't installed the QuantumENGINE yet. You can check that the default device is selected under Control Panel > Sound > Playback. Select JBL Quantum 910 Wireless Game, right-click, and select "Set as Default Device" 
  • The Citation product with Airplay 2, use an iOS feature named Wireless Accessory Configuration (WAC), which is the easiest way to set up Wi-Fi for iPhone users. If you want to set up AirPlay with WAC and set up Google Assistant later, you can follow the below instructions.
    1. Go into the Wi-Fi settings on the iPhone/iPad
    2. Select the speaker you want to set up AirPlay under “SET UP NEW AIRPLAY SPEAKER...” on the lower part of the display.
    3. Choose the Wi-Fi network you want to connect this speaker to, then press Next. This should normally be the same network your phone is connected to, which will appear as the default option.
    4. The speaker will connect to the Wi-Fi network. Press Done to finish the setup.
    5. After setup is successful. You can tap the Airplay symbol in Control Center or from your favorite audio streaming app to use AirPlay from your iPhone and iPad.
    Note:
    • If you don’t see the correct Wi-Fi network, make sure that the speaker is in range of the Wi-Fi router or access point.
    • If your iPhone or iPad has never connected to this Wi-Fi network before, you will need to enter the Wi-Fi password at this time. Most users will not need to enter this password.
    • If you cannot see your speaker under “SET UP NEW AIRPLAY SPEAKER...”, unplug and plug in power again to start it again.
    • About streaming music from Apple TV, iTunes and Mac, you can visit https://support.apple.com/HT202809 for more information.
  • What you need first

    • A Harman/Kardon Enchant Soundbar (1300 or 800 model).
    enchant
    • Latest version of the Google Home appGoogle Home app
    • A mobile device or tablet with Android or iOS system.
    • An internet connection.
    • Dual-band router with 2.4GHz and 5GHz connection

    Adding your Enchant soundbar to your Wi-Fi

    1. Open the Google Home appGoogle Home app
           Google home
    1. Click on "ADD" to connect your Enchant 800 or Enchant 1300 Soundbar to your Wi-Fi network.
    2. Follow the instructions on screen and enjoy beautiful sound using Chromecast technology.


    Setup your enchant
  • Setting an alarm

    • Press alarm button once - the screen displays "ADD"
    • Press Snooze button
    • Set alarm time hours (use up/down arrow buttons)
    • Press Snooze button
    • Set alarm time minutes (use up/down arrow buttons)
    • Set alarm repeat mode: ONCE, WEEKDAYS, WEEKENDS or EVERYDAY (use up/down arrow buttons)
    • Press Snooze button - the screen displays "DONE"
    • Alarm is now set

    Deleting an alarm

    • Press alarm button repeatedly until the desired alarm is shown
    • Press Snooze button - display shoes "Deleted"
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