How To
How To
1674 results
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Sounds like your JBL LINK 10 or LINK 20 has been connected to another Wi-Fi network. It is very simple to reconnect to your Wi-Fi by using the Google Home app. Simply select your Wi-Fi in the app, and you're all set. All information about the speaker and voice teaching is stored in the Cloud, so you do not have to do this again.Was this helpful? Thank you for your feedback!
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We are sorry about this problem. EuP regulations require that electronics go into full off after some time. Unfortunately, this means that the soundbar cannot be woken up again after half an hour. It is necessary to use the ON/OFF switch.Was this helpful? Thank you for your feedback!
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We are sorry about this problem. EuP regulations require that electronics go into full off after some time. Unfortunately, this means that the soundbar cannot be woken up again after half an hour. It is necessary to use the ON/OFF switch.Was this helpful? Thank you for your feedback!
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No, your subwoofer is not defective at all! This is normal and by design of the product after it has been paired for a longer period of time.Was this helpful? Thank you for your feedback!
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There will be times that the LEFT ear will disconnect from the RIGHT or (primary) earbud. To get the Left ear to reconnect, make sure that the RIGHT earbud is on and emitting sound. Take the LEFT ear out of the charging case and put in ear. Press and hold down the power button on the LEFT ear bud for 5-8 seconds. You should hear the power on chime and then both ear buds should emit sound now.Was this helpful? Thank you for your feedback!
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No, since the speaker does not store any information locally. To remove all settings from your stolen device, simply unlink the speaker from your account, and the next time the speaker goes online it will not connect to your account. However, if you have used the command ""Remember this"" feature, please beware of sensitive information, as the speaker will inform you of whatever you have asked it to remember. But after unlinking the speaker, it will forget.Was this helpful? Thank you for your feedback!
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Try to move the microphone closer to the sound source and adjust it for a better angle. You should also try to decrease the microphone volume to an appropriate level by turning the volume down.
Finally, try to enable the Dynamic Range Compressor (DRC) option in the QuantumEngine to lower the chance of distortion.
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Try to move the microphone closer to the sound source and adjust it for a better angle. You should also try to increase the microphone volume to an appropriate level by turning the volume up.
Finally, try to increase or decrease the microphone gain level if the sound is distorted.Was this helpful? Thank you for your feedback! -
Yes, this is normal for the N60NC BT. It disappears within about 20 seconds.Was this helpful? Thank you for your feedback!
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First try turning power to the No. 40 OFF, disconnect then reconnect the existing comms cable between the No. 40 Audio and Video processors, and power the No. 40 ON. If this does not help try a different comms cable, this is a straight through 4 conductor cable with a 4 pin connector on each end. If replacing this cable does not help contact one of our authorized service centers for repair assistance – their contact information is under the SUPPORT tab on the Mark Levinson website.Was this helpful? Thank you for your feedback!
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If your Wi-Fi network name has special characters, such as (, `, \, ', ", or ), then please change the name of your Wi-Fi network, as these characters are not supported. After changing the name, you can go ahead and setup the speaker to your Wi-Fi network.Was this helpful? Thank you for your feedback!
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Dual band routers that have 2.4 and 5 GHz connection bands. If devices connect on different bands, they cannot see one another. Please make sure your phone and speakers are both connected to 2.4 GHz or 5 GHz and that there is no AP isolation activated between them.Was this helpful? Thank you for your feedback!
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One explanation can be that your OMNI 50+ is part of a 5.1 system with your Omni Bar, which will make the surround OMNI 50+ left and right rear speakers act as "secondary", and Bluetooth connection is not possible to secondary speakers. To use the OMNI 50+ as a portable speaker again, simply perform a reset of the speaker by pressing the reset button for 5 seconds. Please note that after resetting your OMNI 50+, it is no longer part of the 5.1 wireless system.Was this helpful? Thank you for your feedback!
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Yes, it will power off after removing charging cable. It is by design.Was this helpful? Thank you for your feedback!
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If your parcel is showing signs of damage upon delivery, we recommend that you refuse to accept it.
The parcel will then be returned to our warehouse, and you will automatically receive a refund.
If you already accepted your parcel, please take pictures of the damage(s) before opening the parcel.
We hope that the product(s) you have ordered are without any damage.
If the product(s) are damaged, please contact Customer Support as soon as possible, and no later than 2 days after receival of the parcel as we have a short window to process claims with our delivery partner.
Please note that you must keep all packaging, including the brown shipping box, while our Customer Support team is opening a claim with our delivery partner.
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We use a sophisticated vetting process to ensure that your image does not contain copyrighted, protected, sexual, suggestive, offensive or inappropriate elements. This includes words and messages. If these algorithms are triggered, your order is automatically cancelled. Please try again with a different image or wording.Was this helpful? Thank you for your feedback!
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It is normal because USB-PD (USB Power Delivering) fast charging has a higher charging speed at the beginning and lower when your device soon to be full.Was this helpful? Thank you for your feedback!
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- Ensure that your JBL One app device is less than 10m/33ft from the speaker during the initial set-up.
- Ensure it is plugged into power and the power LED is illuminated.
- Unplug the power cord, wait 10 seconds, reconnect the power cord and allow the speaker to power up.
- Temporarily relocate either the speaker or router so that they are closer together. If the connection succeeds, the original location may be too far from the router to maintain a stable connection.
- Try using a different device with the JBL ONE app installed and connected to your home network.
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- Ensure that your Harman Kardon One app device is less than 10m/33ft from the speaker during the initial set-up.
- Ensure it is plugged into power and the power LED is illuminated.
- Unplug the power cord, wait 10 seconds, reconnect the power cord and allow the speaker to power up.
- Temporarily relocate either the speaker or router so that they are closer together. If the connection succeeds, the original location may be too far from the router to maintain a stable connection.
- Try using a different device with the Harman Kardon ONE app installed and connected to your home network.
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With some Blu-ray discs, you have to go to the Settings Menu of your Blu-ray player and select "Bitstream" or "Bitstream Native". This will carry the DTS HD Master signal to be decoded in the AVR, and the AVR front panel should show the correct text.Was this helpful? Thank you for your feedback!
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Yes, this is a normal characteristic of this system.Was this helpful? Thank you for your feedback!
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It is usually not necessary to replace an unresponsive remote control. First, check to see if there is a small plastic tab extending out of the base of the remote control. This is a protective sleeve installed on new remote controls to prevent the battery from draining. Pull this tab to remove the plastic sleeve. The sleeve must be removed before the remote will operate. If the sleeve was removed or not present and the remote control is not working then a new battery should be installed before replacing the remote control. There is a small slide out drawer that houses the battery. The battery type will be either CR2025 or CR2032 for remotes of this size. Replacement batteries are commonly available from most electronic and convenience stores that sell small batteries. Check the number on the original battery and replace it with a battery that uses the same number. These steps will typically solve the problem.Was this helpful? Thank you for your feedback!
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You might accidentally pressed volume- and surround button at the same time. This combination activate a special demo mode for the product. To stop the demo mode, either perform a full reset by holding down volume+ and surround button for 5 seconds or when power is on, press volume- and surround button again for 5 seconds.Was this helpful? Thank you for your feedback!
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This can be caused by dirt and dust accumulating on the charging arm, which can reduce the effectiveness of the adhesive. Clean the surface of the charging arm with a wet cloth or alcohol wipes. Do not use paper towels as these can leave paper debris.Was this helpful? Thank you for your feedback!
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