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Wireless network connection is lost or not connected anymore
Wireless Network connection is lost or not connected anymore

In case you have lost the Wireless Network connection, recently changed your Wireless name/password, or changed your ISP (service provider), you may need to set up your Citation device again.

Follow our steps below to try fixing the issue and reconnecting your device again.
1. Open your Google Home app .
2. In the top right corner of the home screen, tap Devices to see your available devices.
3. Scroll to find the Citation device card.
4. Tap SET UP and complete the setup steps.
5. All of your previous settings, account information is still attached to the speaker. You only need to add it again to your Wireless Network.
Note: The name of your Citation device might be a room name such as "Living Room Speaker", simply tap the SET UP.

Wireless Network connection failed
If the above solution did not work and you still have issues with connecting to your new Wireless Network, then try following these steps:
1. Reboot your Wireless router. In many cases it can help a lot with a little reboot!
2. Reset your Citation device.
  1. Press and hold down the RESET BUTTON for 15 seconds, the front LED will light up indicating it has been reset.
  2. Your Citation device will now boot-up again. It can take roughly 45 seconds until it is ready.
3. Try to set it up again via your Google Home app
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Would it be possible to connect 2 x Onyx Studio 2 together?

No, it is not possible to link them together. They are standalone Bluetooth speakers.

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Xbox Information

All JBL Quantum headset models work only through 3.5mm audio jack (aux) connected to the Xbox controller. You cannot connect to any Xbox Series console via Bluetooth.

Please note: JBL QuantumENGINE is only available on PC.

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XTREME 3: Software Update Release Notes
XTREME 3
Software Update Release Notes
------------------------------------------------------------------------
Software Version: V0.2.1.6
Version (iOS): V5.6.6
Version (Android): V5.6.6
Release Date: August 2, 2022
Release Media: OTA (over the air) via JBL Portable App

What’s New
1. Fixed audio drop with iOS 15.1 or later in PartyBoost mode
2. Fixed the PartyBoost connection issue
3. Other bug fixes and performance improvements
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You can use the device without turning on TV

The LINK BAR is always ON, and you can ask the LINK BAR questions whether your TV is ON or OFF.
You can easily play music as well, there are no limits!

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Your Google data and privacy data

The Facts about your data and how Google uses them.

To improve their services:
Google uses the data to make their services faster, smarter, and more useful to you, such as providing better search results and timely traffic updates.
Data allows Google Assistant and their services to be more efficient and faster.
Google Assistant learns over time to provide better and more personalized feedback.
Yes, Google services are protected by one of the world’s most advanced security infrastructures. Conversations within your LINK BAR is encrypted by default.

Your Search history:
Your search history on the LINK BAR will appear in your Google account's search history. Also, if you give the LINK BAR permission, it may access your data saved in other Google services such as Calendar and Gmail to answer questions you ask.

Conversations and questions:
Any conversation or search history is stored in the cloud via your Google account and saved until you choose to delete it in the Google Home app. The LINK BAR does not keep or store any data locally.

We hope that your concern about the Privacy data is answered.

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You can easily charge your device while streaming via the additional connector in the dongle.
Connect the charging cable and keep recording. Please note that charging through the dongle does not work in case your phone is completely out of power. In that case connect the charging cable to the phone first to wake it up. When the phone has been turned on, you can connect the dongle again and continue charging that way.

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