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How do I turn off my internal TV speakers?

Every TV is different, but most current TVs will let you turn off your internal TV speakers in the Settings menu under the Audio section.

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How do I turn off the device?

Press and hold the center button for 3-5 seconds until the audible voice states “power off” you will briefly see a red light before it completely powers down.

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How do I turn off the Google Assistant on the JBL Everest 310GA and 710GA?

It is not possible to turn the Google Assistant feature off on the headphones, but if you turn off GA on your phone, the headphones won't trigger. On the Everest GA models, the Google Assistant feature is in fact than an extension of your phone, so once you connect to your phone via BT, when you touch the right ear pod, it commands your phone to open the "Hey Google" command.
The only way to stop that from happening is to change the Google settings on your phone to deactivate Google Voice Match, or deactivate Google Assistant entirely.

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How do I turn on and pair the UA headphones with my device?

To power on the device, place one of the headphones inside your ear and press and hold the center button on the inline mic. You should hear the audible voice stating, “powering on” and a blue blinking light should appear at the top of the inline mic. If this is your first time connecting to a device, it should immediately go into pairing mode. The device should recognize the UA WIRELESS headphone. Once you select that option, the audible voice should state, “connected”.

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How do I turn on pairing mode?
To activate Bluetooth pairing mode, please follow these steps:
- Press the Bluetooth button on the bottom of the right headphone.
Now find the Headphone in your Bluetooth device settings and select it to connect.
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How do I turn SoundShift On?

1. First pair your phone to the Boost TV. You can test this by streaming music to the product. 2. Then press the TV button to switch to the TV sound. Press the TV button again so the LED light is blue--Blue LED means that SoundShift is ON. 3. When you press PLAY on your phone, then you will hear your Bluetooth audio break in over the TV sound. This confirms that SoundShift is working. 4. Simply press SoundShift button again, this will now turn OFF the SoundShift. Now you can watch TV without any interruption from Bluetooth devices.

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HOW DO I TURN THE ACTIVE NOISE-CANCELLING / AMBIENT AWARE modes ON?

Your headphones arrive in ANC OFF mode. To switch between modes, press the red ANC button on the left ear cup, this will cycle between OFF / ANC / AWARENESS. Via the app, you can select the default ANC of HIGH, ADAPTIVE or LOW and the default AWARENESS level of VOICEPASS or AMBIENT.

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How do I uninstall JBL QuantumENGINE software?

You can go to the Control Panel> Programs and features to uninstall JBL QuantumENGINE.

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How do I upgrade my JBL QuantumENGINE if there is a new version?

You will need to navigate to the System section, and if the software button is highlighted with "Download Software", please click on the button. When the download is completed, you can click "install update" to install latest version. Make sure you restart your computer once the upgrade is finished to ensure all changes are applied.

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How do I use Amazon Alexa with my headphones?

- Single tap the left ear cup to engage Alexa.

For more information and things to try with Alexa, visit: www.amazon.com/alexadevices and select ‘Use Alexa’.

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How do I use my UA Headphones with Record?

Connect your headphones and start a workout using UA Record's heart rate zone tracking. Track your current heart rate zone so you know when to rest or power up, while also viewing your total heart rate distribution throughout each training session. Know your current, average, and peak heart rate. You also have the option to hear your stats read aloud during a workout. With UA Record, you can customize what feedback you hear by setting your stats, frequency, voice, and volume.

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How do I use the Google Assistant with my headphones?

- For more information on what your Google Assistant can do, visit: assistant.google.com/platforms/headphones

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