How To
How To
1674 results
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It sounds like you are living in a country where Google Assistant has not yet been officially released. When Google releases the Google Assistant to more countries, the Everest GA headphones will open up for this feature. It may require a software update for this to happen. For now, you can use them as normal Bluetooth headphones and wait for the release to use the Google Assistant feature.Was this helpful? Thank you for your feedback!
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Please check Google Assistant or Amazon Alexa are installed on your device. Try to repeat the setup process. Also, switching the headphones off and on once or twice may solve the problem.
Please note that these services can only be activated from the earphone's buttons when the headphones are connected via Bluetooth. Buttons on a cabled remote cannot be used for this purpose.Was this helpful? Thank you for your feedback! -
Please check that Google Assistant or Amazon Alexa are installed on your device.
Try to repeat the setup process.
Also, switching the headphones off and on once or twice may solve the problem.Was this helpful? Thank you for your feedback! -
Some third-party apps do not support volume changing when your smart device is in lock screen mode.Was this helpful? Thank you for your feedback!
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If you are experience this message, please power cycle the Wi-Fi router and speaker(s). Disconnect the devices' power cable for 10 seconds and then reconnect them. Once the router and speaker(s) completely boots up, please try to setup again.Was this helpful? Thank you for your feedback!
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If the pairing mode is not succesful, please move the subwoofer closer to your SB150. The pairing process can take up to 30 seconds before a connection has been established.Was this helpful? Thank you for your feedback!
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Try resetting the device, and remove the Bluetooth device on your source device in the settings. Now Bluetooth-pair with it again. If the unit still does not work as intended, please contact our helpdesk.Was this helpful? Thank you for your feedback!
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Try reset the ESQUIRE2 speaker. Press and hold Volume + & phone button at the same time. When the unit is reset, it will power off, and turn on the unit again, and it is reset. Go into your Bluetooth device list and delete the ESQUIRE2 from your list. Now Bluetooth pair with it again. If the unit still do not work as intended, please contact our helpdesk.Was this helpful? Thank you for your feedback!
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This feature is not yet implemented in our Harman Kardon Allure or Allure portable speaker. Future updates might include this option, so we advise keeping an eye on the release notes in the HK Alexa Setup app about possible future firmware updates.Was this helpful? Thank you for your feedback!
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There may be more than one reasons for this problem, but one detail is important: if establishing the connection manually, do not advance the cursor after having written all characters in your password with the up and down arrows. If you jump to the next empty position after the last character, this will be interpreted as an added character in itself, and the password will be wrong.Was this helpful? Thank you for your feedback!
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The Harman Kardon Aura Studio 2 only supports Bluetooth. The HK Controller app only works with Harman Kardon products that have WiFi connectivity.Was this helpful? Thank you for your feedback!
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Please note that two types of ear tips are included with AKG N5005. The black ones are normal silicone tips, and they are fine for many users. The Milky-white ones are from the company SpinFit. They have a special middle section that permits the tip to swivel in all directions, making them able to adapt to various insertion angles. Please try both. For some, one is better, for some, the other one is better. You make the decision. In normal use, the tip that makes the best seal with your ear canal is the best choice, since bass reproduction is very dependent on this seal. However, some users may find that they prefer a slightly less tight seal.Was this helpful? Thank you for your feedback!
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Look at the back of the primary speaker, which is the one with pause/play and volume controls. You will see a switch called "mode". This switch can be in either S or P position. S stands for Secondary, P stands for Primary. Switch to Primary, and your speaker will now open Bluetooth and will accept analog signals. (The Secondary position is used for systems where four speakers are in use, since only one speaker can act as primary speaker.)Was this helpful? Thank you for your feedback!
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It is important to use the correct HDMI connection on the BDS, marked with ARC. Also, the proper input must be selected with the AUX input selector button, which scrolls between the six AUX inputs. It always selects the AUX input that you used last, so once you have used the AUX ARC input, the BDS unit remembers it until you select another AUX input. Of course you have to have a TV which actually supports ARC.Was this helpful? Thank you for your feedback!
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The most important thing, is to be sure that both blue LEDs must flash quickly, one on the center speaker, one on the subwoofer. If just one of these LEDs does not flash quickly, pairing cannot take place. If it is difficult to make one of the LEDs change to quick flash, it may be that the button is held too long, or not pressed in the right angle. Try again with a short, firm press less then a second.Was this helpful? Thank you for your feedback!
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Unfortunately, some Huawei phones are not able to stream music from the HK Controller app to 1st generation Omni speakers. However, the new Omni 10+, 20+, and 50+ have fixed this issue, and you will be able to stream music to them using your Huawei phone.Was this helpful? Thank you for your feedback!
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Make sure your source device and AURA are on the same network. Then make sure your router is set to support older Wi-Fi protocols, such as b/g where the AURA is operating. Some routers have a function to disable older protocols and only use newer ones.Was this helpful? Thank you for your feedback!
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It is not possible to setup a speaker to a hidden SSID Wi-Fi network. Please make it visible to install your OMNI+ speakers.Was this helpful? Thank you for your feedback!
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It is not possible to use the speaker while installing it to your WiFi network. Once you have successfully connected to the WiFi network, you can use Bluetooth and AUX again.Was this helpful? Thank you for your feedback!
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Your device has entered full standby-mode, which means it shuts down all activity to have the lowest power consumption. This is a requirement for any product in Europe in order to reduce power consumption for devices in your home. To use the HK Remote app again, simply switch ON your device with the original remote control or the front panel on/off button.Was this helpful? Thank you for your feedback!
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What you are experiencing is normal. The JBL Free will automatically switch to mono mode on the RIGHT ear when the call starts. After the call ends stereo music mode will automatically resume.Was this helpful? Thank you for your feedback!
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Android N, version 7.0 may have some compatibility issues, that are resolved with Android version 7.1. If your device is running Android N 7.0, please update it to 7.1 which should fix your issue.Was this helpful? Thank you for your feedback!
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The registration success rate and quality of voice commands depends on the performance of your smart phone’s microphone. Make sure that your smart phone’s microphone is unobstructed and you are speaking clearly when registering commands. If you continue to have issues, try registering using a family member or friend’s smart phone as a test. If voice command registration is successful with their device, the microphone on your smart phone may have issues.Was this helpful? Thank you for your feedback!
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Make sure your smart phone supports BLE (Bluetooth Low Energy) and it is connected to Smartbase via Bluetooth.Was this helpful? Thank you for your feedback!
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Make sure the optical connection is seated securely on the SB250 and on your device. Go into your device settings and make sure the digital output is enabled. On TV displays the option usually states "enable external speakers" or enable "digital audio output".Was this helpful? Thank you for your feedback!
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Make sure the optical connection is seated securely on the SB200 and on your device. Go into your device settings and make sure the digital output is enabled. On TV displays the option usually states "enable external speakers" or enable "digital audio output".Was this helpful? Thank you for your feedback!
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AURA is DLNA compatible, which means that if you have a device capable of streaming DLNA content (AUDIO only), then it will be visible for these devices. If you do not see AURA on your network, please make sure you have connected it to the Wi-Fi and followed the procedure, as it requires to be connected via Wi-Fi.Was this helpful? Thank you for your feedback!
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Spotify Connect needs to be connected to your Home network for it to work. Also it requires that you are a paid subscriber to Spotify Premium to open use of the Connect feature.Was this helpful? Thank you for your feedback!
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Yes, you will need to connect an Adapt to stream music to the Aura.Was this helpful? Thank you for your feedback!
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Yes, you will need to connect an Adapt to stream music to the BDS x80, or older BDS models.Was this helpful? Thank you for your feedback!
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Yes, you will need to connect an Adapt to stream music to the Onyx.Was this helpful? Thank you for your feedback!
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If I have a JBL Authentics L8 or L16 that is connected to Wi-Fi, do I need an Adapt to stream to it?Yes, you will need to connect an Adapt to stream music to the JBL Authentics products.Was this helpful? Thank you for your feedback!
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When starting a workout in UA Record, the workout setup screen will display the heart rate monitor that is currently connected to your phone. Make sure your UA Sport Wireless Heart Rate are turned on and the logo is displaying in the heart rate monitor section.Was this helpful? Thank you for your feedback!
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This is correct. You can put the BDS x75 and x77 into Standby Mode by pressing and holding the ON/OFF Button, and this is not mentioned in the owner's manual. This stops the cooling fan, among other things.Was this helpful? Thank you for your feedback!
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This is correct. You can put the BDS x75 and x77 into Standby Mode by pressing and holding the ON/OFF Button, and this is not mentioned in the owner's manual. This stops the cooling fan, among other things.Was this helpful? Thank you for your feedback!
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No, all recordings made on the telephone will be using the telephone's built-in microphone. Replay of the recording will be heard over the speaker afterwards, though, as long as it is paired to the telephone.Was this helpful? Thank you for your feedback!
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Usually, the first time you connect the N90Q to your computer with the USB cable, and turn the headphone ON, it will cause a message to open on your computer, informing you that this new device has been connected, and a software package is being imported.
Next time, you may get a warning that your USB device is not recognized by the computer, but that does not mean that the headphone will not work, it just means that you must activate it in the audio control systems.
Locate the speaker symbol, which is usually shown at the extreme right in your computer taskbar along the bottom of the screen.
Right-click on the speaker symbol.
A menu opens, and you must highlight and click on Playback Devices.
Now a small window opens, showing the Playback tab, with all available speaker option.
One of the options should read something like this: " Speakers. AKG N90 headphones - Firmware version A2.12. Ready."- Highlight this option, and then click the "Set Default" button that is now available in the window. Audio should immediately be sent to the N90 headphones as a digital signal, which is then converted and amplified inside the headphones.
- Now you can enjoy world-class music listening.
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Our BDS device do not support 5 GHz networks. You must connect it to a 2.4 GHz network (b, g or N networks).Was this helpful? Thank you for your feedback!
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No, sorry it is not possible to do so, as it requires some additional hardware changes, which the old BDS systems do not have.Was this helpful? Thank you for your feedback!
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This is because a 4K TV will force the BDS into 4K resolution (upsampling), because this gives the best picture quality, being the highest resolution possible. However, there is no such thing as a 3D 4K movie. All 3D discs are full HD (1080p), but cannot be reproduced in 4K, because 4K resolution cannot be combined with 3D. The solution is to enter the setup menu of the BDS, selecting normal full HD resolution in the picture settings menu. Now 3D movies will be shown correctly on the 4K TV.Was this helpful? Thank you for your feedback!
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This is because a 4K TV will force the BDS into 4K resolution (upsampling), because this gives the best picture quality, being the highest resolution possible. However, there is no such thing as a 3D 4K movie. All 3D discs are full HD (1080p), but cannot be reproduced in 4K, because 4K resolution cannot be combined with 3D. The solution is to enter the setup menu of the BDS, selecting normal full HD resolution in the picture settings menu. Now 3D movies will be shown correctly on the 4K TV.Was this helpful? Thank you for your feedback!
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During the design phase, it was decided to optimize BT reception, which is achieved by buffering digital signal streams. Since this takes a little bit of time, a slight delay will be the result. We have now optimized the software, so the lip-sync problem is no longer an issue. Video materials can now be watched with proper audio timing. Please check the product support page "downloads" tab for your headphone to check for the update files. If you experience delay, even after performing the update, please be aware that delays can occur for several reasons. For instance, the Bluetooth transmitter in a TV set can introduce delay. Also, some TV sets can cause timing changes if certain image processes are used. Try to disengage image processing, and check if lip-sync adjustment is available in your TV. With YouTube or other streaming services: In cases of lip-sync issues, it may also be a good idea to carry out a refresh of the source website. Always try more than one streaming source to determine if the delay comes from the streaming service or from you connection.Was this helpful? Thank you for your feedback!
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Please make sure that your smart-device that is using the HK Controller app and OMNI speaker(s), are connected to the same band (2.4G or 5G) when using a Dual-band router.Was this helpful? Thank you for your feedback!
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Yes, the SB 450 supports the JBL Connect feature but only to stream audio through Bluetooth. Please note, the JBL Portable app will not work with this speaker, nor will it support stereo music playback when linking two SB 450s together.Was this helpful? Thank you for your feedback!
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To use DLNA properly, you will need to share your folders from your server or PC, before our BDS system can detect your content.Was this helpful? Thank you for your feedback!
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No, using two virtualization algorithms at the same will very negatively affect the performance and sound quality. Be sure you’re only using one surround sound solution at a time.Was this helpful? Thank you for your feedback!
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Make sure that both speakers are using the same network technology, either Ethernet or WiFi. Mixing them will increase music loading time.Was this helpful? Thank you for your feedback!
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DVD and Blu-ray Disc copy protection only allows analog video output up to 576p resolution when playing DVDs and Blu-ray Discs. To view video at higher resolutions use the AVR’s HDMI inputs and HDMI output instead of its component video inputs and output.Was this helpful? Thank you for your feedback!
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Use the Google Voice Assistant button on your Citation Bar remote control when using these inputs. When you press this button, the current volume level will temporarily decrease and the Google Voice Assistant will begin listening for your command. If you wish to use Google Voice Assistant with the wake-up word when steaming music over Wi-Fi or Bluetooth in a 5.1 surround sound system, turn off the Surround setting on the Citation Bar touch screen.Was this helpful? Thank you for your feedback!
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The correct button is the POP-UP button, located in the upper left corner of the upper big, square button. This will work as return button.Was this helpful? Thank you for your feedback!
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The correct button is the POP-UP button, located in the upper left corner of the upper big, square button. This will work as return button.Was this helpful? Thank you for your feedback!
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When using the Boost TV as single device, it can have up to 3 Bluetooth connected devices attached. Once you are activating JBL Connect, it can only have one active Bluetooth source connected. To be able to use a different Bluetooth source, please turn off Bluetooth on your current connected device, and then press Bluetooth button on the Boost TV to enter pairing mode. Your new Bluetooth device are now connected and in control of the music.Was this helpful? Thank you for your feedback!
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• Please check whether you connected JBL DRG with your smartphone and head unit via Bluetooth before, then power off the head unit. • If you have, wait 2 minutes for JBL DRG to reconnect to smartphone after power on. This is because JBL DRG will automatically search for the head unit, first then the smart phone.Was this helpful? Thank you for your feedback!
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This is sometimes a problem with wired connections to computers or NAS drives. There is no way to change this, unfortunately.Was this helpful? Thank you for your feedback!
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To use the Onyx Studio 2 with a PC or MAC, please make sure that you have the correct Bluetooth driver, that supports A2DP Audio Codec.Was this helpful? Thank you for your feedback!
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Typically when we are talking about projectors, they are normally installed in a place where the HDMI cable is too long, and the signal has a hard time reaching the AVR. It is also possible that the projector is not compatible with the AVR. To be sure it works with the AVR, please move projector closer and use a short HDMI cable. We recommend a cable that is 3 meters in length or less. If the projector works with the shorter cable, and you have no choice but to use a longer cable, you will need an HDMI repeater/amplifier/eq/booster (name varies depending on the manufacturer), to boost the signal so that it can make it all the way from the AVR to the projector.Was this helpful? Thank you for your feedback!
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Close and restart the Google Home app, or restart your phone. Start the Google Home app again, and the speaker should now appear.
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Please make sure that the audio out format is set to PCM in the TV. Dolby Digital or other surround formats will not work with the BTA 20 transmitter.Was this helpful? Thank you for your feedback!
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The Harman AVR App controls your receiver through your smartphone, which communicates via your wireless home network. Please make sure that your AVR is properly connected to your network router, with cable for the smaller models. If you have no wireless home network, you cannot use the app.Was this helpful? Thank you for your feedback!
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I have downloaded the HK Remote app and connected to my AURA Studio, but i do not see it in the app?AURA Studio is not supported via our app, and that means you cannot change any settings on it.Was this helpful? Thank you for your feedback!
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