Press and hold the power button located on the neck band for 3-5 seconds or until you hear the audible voice stating, "powering on.......JBL Everest is ready to pair. Go to the pairing menu on your device" While it is in pairing mode you should see the LED light on the neckband alternate between white and red. The device that you are trying to connect to should recognize the Everest Elite 100 within a few seconds. Once connected, you should see a flashing LED white light on the neckband.