Remote app does not recognize my AVR1x1S and AVR1x10S receiver?

Remote app does not recognize my AVR1x1S and AVR1x10S receiver?

Make sure you download the latest version of the app from the Apple App Store or Google Play (for Android devices). - Make sure you device is connected to the same wireless network as your AVR1x1S or AVR1x10S model and not on 3G/LTE.

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