InstantGo 5000 Wireless
18W PD fast charging power bank with wireless charging
Getting started with your InstantGo 5000 Wireless
Quick Start Guide
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Specifications
- Battery Type
- Lithium-ion Polymer 18.65 Wh (3.73V, 5,000 mAh)
- USB-C In/Out Power
- 5V⎓3A;9V⎓2A;12V⎓1.5A
- Wireless Out Power (Qi)
- 5W⎓7.5W⎓10W
- Output Power (Max.,W)
- 18
- Operating Temperature
- 0~45°C
- USB-A Output Power (Max.)
- 5V⎓3A
- Battery Charging Time (Hours)
- 2.5 hours (5V⎓3A)
- RF Frequency Range
- 124.359 kHz – 155.929 kHz
- RF Field Strength
- -16.49 dBμV⎓m @10m
- Dimensions (W x H x D)
- 136.2 x 69 x 15.7 mm/ 5.4 x 2.7 x 0.62 "
- Weight
- 170 g/ 0.37 lbs
- USB-C Compatible
- Yes
- Earth-Friendly Packaging
- Yes
- Power Delivery 3.0
- Yes
- Pass Through Charging
- Yes
- Qi Wireless Charging
- Yes
- Smart Power Distribution
- Yes
- Charging Cable Included
- Yes
- * One wireless, two wired. Extra cables sold separately.
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- ** Charging times based on SGS testing using USB-C port and compatible charging cable. Actual user experience may vary depending on many factors, such as model, battery size, temperature, humidity, and condition and age of the device.
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- *** Extra cables sold separately. When three devices are charging simultaneously, these devices may be partial charge instead of full charge due to the battery capacity of power bank.
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- **** USB-C port supports max. 18W PD charging. USB-A port supports max. 15W charging. When charging three devices simultaneously, total max. output is 18W.
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- ***** Based on SGS testing for an iPhone 12, using a fully charged power bank indoors under room temperature to charge a fully discharged iPhone 12 until it is 100% charged, and repeating the process until the power bank is out of battery. Actual user experience may vary depending on many factors, such as smartphone make, model, battery size, temperature, humidity, and condition and age of the device.
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- ****** Wall charger sold separately.
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Power your life. Anywhere, anytime.
Recharge without losing connection, anywhere, anytime. The compact, high-speed InfinityLab InstantGo 5000 Wireless power bank lets you safely charge up to three devices* simultaneously. For a quick boost, it can get you to 50% in no time! And with the Qi wireless charging pad, you can easily power up cable free. Only one wall outlet available? Smart pass-through charging lets you power up your phone and power bank at the same time. Thanks to auto protection you'll never have to worry about your devices. Plus it’s made from recycled plastics and packaged in sustainable, earth-friendly materials.
Power Delivery 3.0 ensures fast-charging for your devices. We're talking recharged up to 50% in 30 minutes for an iPhone® 12**, or 40 minutes for a Samsung Galaxy S21**. Yes, that fast.
No cable? No problem. Just place your Qi-compatible device on the power bank for up to 10W of Qi wireless charging.
The InstantGo 5000 Wireless features a wireless charging pad with an additional USB-A port and USB-C port so you can charge up to three devices simultaneously*** with 18W PD**** fast charging. Power up smarter.
The 5,000mAh battery has enough juice for one full phone charge*****. Stay powered up on the go.
Only one wall outlet available? That's all you need to boost your phone and power bank at the same time thanks to smart pass-through charging******.
The compact design of the InstantGo 5000 Wireless makes it a portable wireless charger you can take anywhere.
This is a more earth-friendly power bank. With 90% recycled plastics and FSC-certified packaging printed with organic soy ink.
FAQs & How-Tos
22 results
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Here are all the possibilities of how you can charge devices from your power bank.
- InstantGo 5,000 with built-in Lightning cable: 1 (1 x integrated cable)
- InstantGo 5,000 with built-in USB-C cable: 2 (1 x integrated cable, and 1 x USB-C output)
- InstantGo 5,000 wireless: 3 (1 x Wireless, 1 x USB-C output and 1 x USB-A output)
- InstantGo 10,000 with built-in Lightning cable: 2 (1 x integrated cable, and 1 x USB-A output)
- InstantGo 10,000 with built-in USB-C cable: 3 (1 x integrated cable, 1 x USB-C output and 1 x USB-A output)
- InstantGo 10,000 wireless: 3 (1 x Wireless, 1 x USB-C output and 1 x USB-A output)
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Under normal usage, the battery should remain at 80% capacity after 300 charge cycles.
What is a charge cycle?
Your power bank is 100% charged, and then one cycle means when you discharge the device to 0% and charge it all the way up to 100%. That is one full charge cycle.Was this helpful? Thank you for your feedback! -
InstantGo 10,000 with a built-in USB-C cable and InstantGo 10,000 Wireless should be able to charge your laptop.
However, it may not apply to laptops that require output power of more than 30W.
Please check your laptop requirement before charging it with our devices.
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Our InfinityLab power bank should work with most cases in the market, and it depends on the design of the protected case/cover.
However, if your case’s bottom surface is thicker than 3mm, it may impact your wireless charging experience, and we recommend taking off the protected case/cover for the best charging experience.
If your phone case/cover has a metal plate on the back, it will not charge your device since it is a security feature of the FOD (Foreign object detection). This means our Infinity Lab Qi-certified power bank can detect if a foreign object, such as metal, is on its surface. If that happens, the wireless charger either stops charging or does not start charging at all.
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We suggest picking one way to charge your phone, so either charge your phone through wireless charging or wired charging. You cannot charge one device using both options at the same time.
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Ensure that your InfinityLab power bank is charged, then press the power button to trigger charging.
If nothing happens, please try to charge your power bank with a different charger and check the charging indicator next to the power button to see if the LEDs lights are blinking.
If it still doesn’t work, please contact our customer service team for help.Was this helpful? Thank you for your feedback! -
To enjoy the wireless charging feature for your InfinityLab power bank, below are the instructions on how to activate it.
- Press the power button (located on the front side, next to the battery indicator).
- Place your device on top of the power bank.
- The LED indicator on the side of the power bank will light up, indicating that the product is "charging."
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Smart pass-through charging helps you boost your device and power bank simultaneously through one wall outlet.
Here is how it works:- Plug your power bank into a wall charger.
- Connect your device to the power bank (using the integrated cable or connecting a cable to it).
- Press the power button on the power bank to trigger charging if your phone/device doesn't indicate it is charging.
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All InfinityLab power banks are < 100Wh, so there are no restrictions for taking them onto flights as hand luggage (also known as cabin baggage or carry-on luggage).
However, power banks are not allowed to be carried in your hold luggage (also known as checked luggage).Was this helpful? Thank you for your feedback! -
The InfinityLab power bank will not damage your device.
The InfinityLab power bank will deliver the power your device needs during charging, andd the InfinityLab power bank features auto protection against overheating and features overcurrent/overvoltage conditions.Was this helpful? Thank you for your feedback!
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