JBL Authentics 500
Hi-fidelity smart home speaker with Wi-Fi, Bluetooth and Voice Assistants with retro design.
Sold from 2023 until now
Getting started with your JBL Authentics 500
Quick Start Guide
Get up and running in no time with our easy-to-follow Quick Start Guide
Register your product
Do you own this product? Register it here! And claim your warranty or service easily
Register nowDocuments & Downloads
Specifications
- Sound system
- 3.1 & Dolby Atmos Music
- Power supply
- 100 - 240V AC, ~ 50/60Hz
- Total speaker power output (Max @THD 1%)
- 270W
- Transducer
- 3 x 25mm aluminum dome tweeter + 3 x 2.75" midrange + 6.5" subwoofer
- Networked standby power
- < 2.0 W
- Operating temperature:0 °C - 45 °C
- Frequency response
- 40Hz - 20kHz (-6dB)
- Audio inputs:1 Audio in, Bluetooth/WIFI, Ethernet and USB (USB playback is available in US version. For other versions, USB is for Service only.)
- Dimensions (W x H x D)
- 447 x 240 x 255.7 mm / 17.60" x 9.45" x 10.07"
- Weight
- 7.8 kg / 17.20 lbs
- Packaging dimensions (W x H x D)
- 515 x 322 x 315 mm / 20.3" x 12.7" x 12.4"
- Packaging Weight
- 11.4 kg / 25.1 lbs
- USB port
- Type C
- USB rating
- 5V DC, 1A
- Supporting formats
- mp3,WAV
- MP3 codec
- MPEG 1 Layer 2/3, MPEG 2 Layer 3, MPEG 2.5 Layer 3
- MP3 sampling rate
- 16 - 48 kHz
- MP3 bitrate
- 80 - 320 kpbs
- Bluetooth version
- 5.3
- Bluetooth prole
- A2DP 1.3.2, AVRCP 1.5
- Bluetooth transmitter frequency range:2400 MHz - 2483.5 MHz
- Bluetooth transmitter power:<17 dBm
- Wi-Fi network:IEEE 802.11 a/b/g/n/ac/ax (2.4GHz/5GHz)
- 2.4G Wi-Fi transmitter frequency range
- 2412 - 2472 MHz (2.4 GHz ISM Band, USA 11 Channels, Europe and others 13 Channels)
- 2.4G Wi-Fi transmitter power
- <20 dBm
- 5G Wi-Fi transmitter frequency range
- 5.15 - 5.35GHz, 5.470 - 5.725GHz, 5.725 - 5.825GHz
- 5G Wi-Fi transmitter power
- <23 dBm
- Built-in Wi-Fi
- Yes
- 3.5 mm audio cable Input
- Yes
- 3D Dolby Atmos
- Yes
- Bluetooth
- Yes
- JBL One App
- Yes
- Voice Assistant integration
- Yes
- -
- * Amazon Alexa and Google Assistant may not be available in all countries or languages. Features and functionality may vary.
- -
- ©2023 Amazon.com, Inc. or it’s affiliates. Amazon, Alexa, and all related marks are trademarks of Amazon.com, Inc. or its affiliates.
- -
- Google is a trademark of Google LLC.
- -
- Please check here for your country/language
- -
- Availability of Dolby Atmos Music may depend on subscription plan.
Retro design with Dolby Atmos® music performance
Fill any room with cutting-edge sound and striking retro style with the JBL Authentics 500. From its Quadrex grille to its custom leather-like enclosure, the speaker was inspired by JBL's iconic 1970s designs, updated for the 21st century with the latest sound and control technologies. Immerse yourself in high-definition lifelike sound with Dolby Atmos® Music thanks to the Authentics 500's aluminum tweeters and patented SlipStream™ bass port. With Google Assistance and Amazon Alexa available simultaneously*, you can play your favorite music, control your smart home devices, and more, hands-free, using just your voice.
FAQs & How-Tos
-
No. Alexa notifications must be set up in the Alexa app and you can control the notification via Alexa voice only.
Was this helpful? Thank you for your feedback! -
Yes, you can use the universal command “ Stop”, “Dismiss”, “Cancel” and “Quiet” to stop the current music playback, alarm and timer.
Was this helpful? Thank you for your feedback! -
No, unless you have set up devices with both voice assistants, you cannot use Alexa to control devices you set up only in the Google Home app, or use Google Assistant to control devices you set up only in the Alexa app.
Was this helpful? Thank you for your feedback! -
Yes!
By using the JBL ONE app, you can change the equalization settings of the speaker to fit your personal taste by adjusting the settings of each frequency to create your personalized EQ:- BASS: Adjust the lower frequency sounds, such as bass or a kick drum.
- MID: Adjust the mid-frequency sounds, such as human speech.
- TREBLE: Adjust the higher frequency sounds for clarity.
Was this helpful? Thank you for your feedback! -
Yes, however, the JBL ONE App gives you another level of control over the speaker/soundbar.
Through the App, you can personalize the speaker/soundbar's performance, such as:- Customizing EQ settings
- Setting up our new feature called: My Moment
- Connect your favorite streaming music services.
Was this helpful? Thank you for your feedback! -
Once the speaker/soundbar is connected to the network, software updates will automatically be sent to the product through Wi-Fi or the internet, if availableWas this helpful? Thank you for your feedback!
-
In the JBL ONE App:
(1) Go to My Products, select your product
(2) Select Support tile
(3) Under General, select Product SupportWas this helpful? Thank you for your feedback! -
After setting up one or both voice assistants on your JBL Authentics speaker, you must make sure that you have connected your supported music service account to your Amazon and/or Google account in the Alexa and Google Home apps.
For Alexa, if you then set one of the music services as default in the Alexa app settings, you can play music from this service just by asking Alexa to play music.
Was this helpful? Thank you for your feedback! -
After pressing the Play button, you must wait 3 seconds before you can press the Play button again when listening to videos over AirPlay.
Was this helpful? Thank you for your feedback! -
If you cannot stream music with AirPlay, use the JBL One App;
(1) Go to Settings.
(2) Select 3rd Party Service.
(3) Select the Airplay tile.
(4) Select Reset AirPlay.Was this helpful? Thank you for your feedback!
Images & Videos
Can’t find what you’re looking for?
Chat with us
Monday – Friday: 08.00-17.00
Saturday – Sunday : 09.00–15.00
WhatsApp Us
Send us a message on +44 161 222 3325 or click here
Monday - Friday: 08.00-17.00Saturday - Sunday: 09:00-15:00