JBL Tour Pro+ TWS
True wireless noise-cancelling earbuds
Sold from 2021 until now
Getting started with your JBL Tour Pro+ TWS
Quick Start Guide
Get up and running in no time with our easy-to-follow Quick Start Guide
Register your product
Do you own this product? Register it here! And claim your warranty or service easily
Register nowDocuments & Downloads
Product Specifications
- Weight (g)
- 15
- Driver size (mm)
- 6.8
- Driver sensitivity at 1kHz/1mW (dB)
- 100
- Dynamic frequency response range (Hz)
- 10Hz - 20kHz
- Impedance (ohms)
- 16
- Number of drivers per ear
- 1
- Charging Case Weight (g)
- 56.8
- Charging Case Weight (oz)
- 2
- Earpiece Weight (g)
- 15
- Earpiece Weight (oz)
- 0.5
- Bluetooth profiles
- A2DP V1.3 AVRCP V1.6 HFP V1.7
- Bluetooth frequency
- 2.4 GHz – 2.4835 GHz
- Bluetooth transmitted modulation
- GFSK, π/4DQPSK, 8DPSK
- Bluetooth transmitter power
- 0 - 12dbm
- Bluetooth version
- 5.0
- Charging case battery life (max hours)
- 24
- Maximum music play time with ANC off (hours)
- 8
- Maximum music play time with ANC on (hours)
- 6
- Maximum play time (hours)
- 8
- Bluetooth
- Yes
- Charging cable
- Yes
- Voice Assistant integration
- Yes
- Adaptive Noise Cancelling
- Yes
- Ambient Aware
- Yes
- Built-in Microphone
- Yes
- Charging case
- Yes
- Hands Free Call
- Yes
- Rechargable battery
- Yes
- Controls on Ear Cups?
- Yes
- Speed charge
- Yes
- True Wireless
- Yes
- Wireless
- Yes
- IP Code
- IPX5
Control your environment, power your productivity
Own your day with JBL Tour Pro+ TWS powered by JBL Pro Sound. Boasting 32 hours of wirelessly rechargeable battery life and a compatible app for ultimate customization, these sleek in-ear headphones keep you inspired and engaged with Adaptive Noise Cancelling technology and Smart Ambient to control the sounds around you. From the moment you open the case, you'll immediately enjoy smart features created to boost your productivity and unrivaled comfort fit. 3-mic technology ensures high-quality calls even in noisy or windy environments. You'll be ready to get down to business or cut loose wherever your adventures may lead.
JBL's Adaptive Noise Cancelling technology utilizes internal and external mics to minimize distractions while maximizing audio quality as you enjoy the soundtrack of your life. With Smart Ambient Technology, stay alert to the world around you or hear friends and colleagues clearly with the touch of a button or via the JBL app.
From rich, punchy bass to thrilling top notes, you'll always experience the ultimate sound experience with our JBL Tour Pro+ TWS 6.8mm dynamic drivers powered by JBL Pro Sound.
Stay connected all day with up to 32 hours of battery life, Qi-compatible wireless charging, and three power-ups in the case. Plus, even if you do eventually run out of juice, you can speed charge back to an hour of playtime in minutes.
Noisy environment? No problem! JBL Tour Pro+ TWS ensures perfect voice clarity during calls with an array of two outer beamforming microphones and a third to reduce wind and other distractions.
Create an ideal sound world where you can fully focus on your tasks. Need a quiet space? SilentNow has you covered. Auto Off powers down your headphones after a period of time of your choosing. Get help waking up with My Alarm, fine-tune your sound with Smart Audio & Video and automatically pause your headphones when taking them off. All these features are controlled via the My JBL Headphones App.
From the moment you open the case, Dual Connect starts the Bluetooth sync process for an ultra-stable connection. Each earbud connects independently, so you can assign functions to the left or right earbud and take calls from either or both.
Stay connected to your digital world wherever you go. Activate Hey Google (*) or Alexa (**) just by using your voice. You can even talk to Hey Google (*) to control your headphones. Voice prompts are available in multiple languages.
(*) Only supported on Android (**) Android 6.0 or higher is required for full access to Alexa features when using this device.
Personalize the soundtrack of your life with the My JBL Headphones App. Download the free app to set up custom EQ, switch on Adaptive Noise Cancelling, or adjust your Ambient Sound Control settings. .
FAQs & How-Tos
18 results
-
Visit the App Store and download the ‘Amazon Alexa’ App.
- Click the Plus(+) button on the top right of the screen.
- Then select ‘Add Device‘.
- Select headphones from the list and then choose your Headphones from the list of available devices.
- Follow the rest of the instructions in the Alexa App to complete the setup.
Was this helpful? Thank you for your feedback! -
If not pre-installed on your Android device, visit your App store to download the ‘Google Assistant’ App.
After you have paired your JBL headphones to your device via Bluetooth, you should receive a pop-up notification (pictured below). Please tap the notification on your device to start the Google Assistant setup. You will now be directed to the Google Assistant App.Step 1
Follow the steps to connect and pair “JBL XXXX-LE” (depends on your model) with your devices.
Once set up is complete, you will see the below screen:Step 2
PLEASE NOTE: In order to verbally interact with your Google Assistant via the headphone you must turn on the ‘Spoken Notifications’ in the Google Assistant App. This can be found under: Assistant Devices > Notifications. Alternatively, your JBL headphones can be added to the Google Assistant App manually by adding them as a Bluetooth device if this was not done when first paired. Google Assistant must be selected as your chosen voice assistant in the settings of the My JBL Headphones App also.
Was this helpful? Thank you for your feedback! -
Visit your App store to download the ‘Google Assistant’ App.
After you have paired your JBL headphones to your device via Bluetooth, you should receive a pop-up notification (pictured below). Please tap the notification on your device to start the Google Assistant setup. You will now be directed to the Google Assistant App.Step 1
Follow the steps to connect and pair “JBL XXXX-LE” with the Google Assistant App, the name will depend on your model.
Once set up is complete, you will see the below screen:Step 2
PLEASE NOTE: To verbally interact with your Google Assistant via the headphone, you must turn on the ‘Spoken Notifications’ in the Google Assistant App. This can be found under Assistant Devices > Notifications. Alternatively, your JBL headphones can be added to the Google Assistant App manually by adding them as a Bluetooth device if this was not done when first paired. Google Assistant must be selected as your chosen voice assistant in the settings of the My JBL Headphones App also.
Was this helpful? Thank you for your feedback! -
Double-tap the button on the right earbud, then on the third tap - press and hold the button for more than 5 seconds (until the unit shuts off).
This restores the earbuds to the factory defaults.
TWS must be connected to perform the reset, so neither of the earbuds should be off or in the charging case.
It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.Was this helpful? Thank you for your feedback! -
JBL TOUR ONE
Power off Tour One first and hold the ambient aware button on the left earcup for 2 seconds. You can get ANC on without Bluetooth connection, which will save your battery. Once you slide up the button on the right ear cup to power on, Bluetooth connection and music will return to normal.
JBL TOUR PRO+ TWS
Press and hold both right and left earbuds on Tour Pro+ TWS for 5 seconds at the same time. You can get ANC on without Bluetooth connection, which will save your battery. Once you press and hold both right and left earbuds for 5 seconds, Bluetooth connection and music will return to normal.
Was this helpful? Thank you for your feedback! -
To perform a hardware reset of your earbuds, press and hold the reset button on the charging case* for more than 5 seconds. This resets the earbuds without restoring the settings to the factory defaults.
* Location
Live 300TWS/Live Pro+ TWS: Inside the charging case between the earbuds.
Live Free NC+/Reflect Mini NC TWS/Reflect Aero: On the back of the charging case, next to the USB-C port.
Club Pro+ TWS: On the bottom of the charging case, next to the USB-C port.Was this helpful? Thank you for your feedback! -
The voice assistant you select in the initial set-up (pictured below) will be used as the default assistant on your headphones.
You can change the default assistant in the ‘My JBL Headphones’ app:- Open the My JBL Headphones app on your device.
- Select the headphones you are connected too.
- Go to Settings by clicking the symbol in the top right corner.
- Select Voice Assistant.
- Now you can select your preferred voice assistant.
Your headphones may restart after switching Voice Assistant.Was this helpful? Thank you for your feedback! -
1. Put the earbuds back into the charging case and close the lid. 2. Press and hold the buttons on both the left and right earbuds for more than 2 seconds. Alternatively, only press and hold one of the buttons to just turn off the left or right earbud as required. 3. Use the Auto-off function via the JBL Headphone app (Only applicable for headphones supported in our JBL Headphone app).Was this helpful? Thank you for your feedback!
-
After setting up Amazon Alexa on your headphones through the My JBL Headphones app, use Amazon Alexa by pressing & holding the touch panel for 2 seconds on the earbud that you have enabled the voice assistant feature on.
Things to try- “What’s the weather?”
- Play Niall Horan
- Play NPR on iHeartRadio
- Set a timer for 5 minutes
- What new skills do you have?
While Alexa is talking, press and release the Action button then say “Stop”.
For more information and things to try with Alexa, visit: www.amazon.com/alexadevicesWas this helpful? Thank you for your feedback! -
After setting up Google Assistant on your headphones through the My JBL Headphones app, use Google Assistant by pressing & holding the touch panel for 2 seconds on the earbud that you enabled the voice assistant feature on.
Press and hold the Action button to begin. Requires pairing with eligible phone and internet connection. For examples of questions and things you can do, visit: https://assistant.google.com/platforms/phones/#headphones
Get your notifications
Double-tap the Action button.
Stop your Google Assistant
Touch the Action button.
Reply to the message (where available)
After receiving a message notification, touch and hold the Action button to respond. When you’re done, release the button.
For more information on what your Google Assistant can do, visit: https://assistant.google.com/platforms/headphones
Was this helpful? Thank you for your feedback!
Images & Videos
Can’t find what you’re looking for?
Call Us
Talk to a product expert
Call Us now at:
(877) 871-6755
Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)
Chat with Us
Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)
Text Us
Text with a support agent via SMS at:
628-333-7807
Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)