EVEREST 110GA

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aptX Audio Codec Support

This headphone does not support aptX, aptX HD, aptX Low Latency audio codecs.

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Can these headphones be used as a chat gaming headset?

The Everest product uses standard Bluetooth protocol for audio communication. Gaming headphones usually use a different frequency and protocol for audio communication.

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Do the Everest and Everest Elite headphones support AAC or aptX?

Sorry, neither AAC nor aptX are supported.

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Headphones & Third Party Communication Apps (Skype, Zoom, WhatsApp, etc)

If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using.

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How to avoid Bluetooth Interference or Interruptions

• Always have clear line of sight between your Bluetooth device (speaker, headphones etc.) and source device (Smartphone/tablet/PC etc). Be aware of obstacles in front of your devices.

• Try to shutdown other products that have Bluetooth, but are not being used. They are often the reason for interference even though they are not being used.

• Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection.

• Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.

• Bluetooth signals cannot travel through water, which includes the human body. Make sure with wireless headphones to keep your source device and the receiver on the same side of your body.

• Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.

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I cannot activate Google Assistant when touching the dedicated button, why?

It sounds like you are living in a country where Google Assistant has not yet been officially released. When Google releases the Google Assistant to more countries, the Everest GA headphones will open up for this feature. It may require a software update for this to happen. For now, you can use them as normal Bluetooth headphones and wait for the release to use the Google Assistant feature.

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Is there an app for the EVEREST Bluetooth models that are not one of the ELITE models with ANC?

No, the app works with the ELITE models only. These are the ones that feature Active Noise Cancelling.

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Waterproof Information

This product does not feature an IPX rating and is not waterproof. Over exposure to water or moisture can result in irreversible damage to this unit.

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What is the requirement for the JBL Everest GA series?
These are the supported languages for the Everest GA series.
- English (US, UK, CA, IN, AU)
- German
- French (CA, FR)
- Japanese
- Portuguese (BR)
More will be added in future Google releases.
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