JBL E55BT Quincy Edition

Documents & Downloads

FAQs & How-Tos

8 results

Sort

Page size

Are the materials used in the E45BT/E55BT non-leather?

Yes. Our E series headphones are made with synthetic protein leather.

Was this helpful? Thank you for your feedback!
Can I connect to multiple devices on the E45BT/E55BT?

Yes. The E45/E55BT headphones have the ability to pair and connect to two devices at the same time.

Was this helpful? Thank you for your feedback!
Can I listen to music while charging my E55BT or E45BT?

Yes, but only via cabled connection. When you insert the USB charging cable, Bluetooth is switched off, so wireless listening is not possible.

Was this helpful? Thank you for your feedback!
Does the E55BT Quincy Edition headphone comes with a carrying case?

Yes, the E55BT Quincy Edition headphones feature a carrying case.

Was this helpful? Thank you for your feedback!
How do I turn off my E45BT or E55BT?

The on/off button is a spring-loaded slider button. Press the button upwards against the spring pressure, and hold it there for about three seconds. Now you will hear the "off" prompt sound in the headphone speakers, and the LED light goes out. Now the headphones are switched off. Please note that if you do not play music or press any button for about 10 minutes, the headphones will switch off automatically.

Was this helpful? Thank you for your feedback!
How to avoid Bluetooth Interference or Interruptions

• Always have clear line of sight between your Bluetooth device (speaker, headphones etc.) and source device (Smartphone/tablet/PC etc). Be aware of obstacles in front of your devices.

• Try to shutdown other products that have Bluetooth, but are not being used. They are often the reason for interference even though they are not being used.

• Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection.

• Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.

• Bluetooth signals cannot travel through water, which includes the human body. Make sure with wireless headphones to keep your source device and the receiver on the same side of your body.

• Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.

Was this helpful? Thank you for your feedback!
Is the E55BT and over-ear or on-ear headphone?

E55BT is an over-ear headphone.

Was this helpful? Thank you for your feedback!
Multi-Point Connection Support

This product features Multi-Point Connection which allows you to be connect to two devices at the same time. Effortlessly switch from listening to music on your portable device to a call from your phone.

To connect to two devices at the same time:

1. Power on your product.
2. Make sure that the device you wish to connect to has the BT settings on and within range.
3. If this is the first time connecting your product, you will notice a flashing LED to indicate that it is searching for a device to connect to. (If this is not your first time, your product will automatically reconnect to the last device it was connected to)
4. Under your BT settings, go to discoverable devices and the product name should pop up within a few seconds. Depending on the device you are using, you may have to tap on the product to complete the connection.
5.Now that you are connected to the first device, push the BT button on the product to connect to the second device. The product should start searching for the second device by displaying a flashing LED.
6. Go to your BT settings on your second device. The product should pop up on your discoverable devices should pop up within a few moments.

(Please Note: If the product does not show up on your discoverable devices while it is in pairing mode, quickly turn off your BT settings and turn it back on. This will typically result in resetting the BT search in which your product should pop up on discoverable devices within a few moments)

Was this helpful? Thank you for your feedback!