JBL Tour One
Wireless over-ear noise cancelling headphones
Sold from 2021 until now
Getting started with your JBL Tour One
Documents & Downloads
Product Specifications
- Driver size (mm)
- 40
- Weight (g)
- 273
- Driver sensitivity at 1kHz/1mW (dB)
- 95 dBSPL @1kHz
- Impedance (ohms)
- 32
- Dynamic frequency response range (Hz)
- ["10 Hz - 40 kHz (Passive)", "10 Hz ~ 22 kHz (Active)"]
- Audio Cable Length (ft)
- 3.9
- Audio Cable Length (m)
- 1.2
- Headphone Cable Length (m)
- 1.2
- Headphone Cable Length (ft)
- 3.9
- Ear Cup External Height (in)
- 3.8
- Ear Cup External Width (in)
- 3.1
- Ear Cup Internal Height (in)
- 2.4
- Ear Cup Internal Width (in)
- 1.7
- Ear Cup Depth (in)
- 0.8
- Ear Cup External Height (cm)
- 9.7
- Ear Cup External Width (cm)
- 7.8
- Ear Cup Internal Height (cm)
- 6.2
- Ear Cup Internal Width (cm)
- 4.2
- Ear Cup Depth (cm)
- 2.1
- Bluetooth version
- 5.0
- Bluetooth profiles
- HFP V1.7, A2DP V1.3, AVRCP V1.6
- Bluetooth frequency
- 2.4 - 2.4835 GHz
- Bluetooth transmitted modulation
- GFSK, π/4DQPSK, 8DPSK
- Bluetooth transmitter power
- <8 dBm EIRP
- Charging time (hours from empty)
- 2
- Maximum music play time with ANC off (hours)
- 50
- Maximum music play time with ANC on (hours)
- 25
- Maximum play time (hours)
- 50
- Remote control on ear cups
- Yes
- Voice Assistant integration
- Yes
- Ambient Aware
- Yes
- Built-in Microphone
- Yes
- Carrying case
- Yes
- Hands Free Call
- Yes
- TalkThru
- Yes
- Adaptive Noise Cancelling
- Yes
- Wireless
- Yes
- JBL Headphone App
- Yes
- Flight adapter
- Yes
- Charging cable
- Yes
- Rechargable battery
- Yes
- Bluetooth
- Yes
Control your environment, power your productivity.
Take control of your environment and power your productivity with incredible JBL Pro Sound. Boasting a smart, intuitive interface, superior performance, and sleek design, JBL Tour One headphones seamlessly eliminate distractions in real time with True Adaptive Noise Cancelling, so you can focus on your work or immerse yourself in music. Tune in or tune out surrounding noises and voices with Smart Ambient, and make crystal clear calls, even in noisy and windy environments all with the touch of a button. High-res audio certification, supporting frequencies up to 40kHz, ensures an ideal listening experience all day with a whopping 50 hours of maximum playback. Make the most out of the JBL Tour One features with the free App.
FAQs & How-Tos
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Press volume + and volume - simultaneously for 5 seconds to reset.
The headphone must be ON while doing this.Was this helpful? Thank you for your feedback! -
• Always have clear line of sight between your Bluetooth device (speaker, headphones etc.) and source device (Smartphone/tablet/PC etc). Be aware of obstacles in front of your devices.
• Try to shutdown other products that have Bluetooth, but are not being used. They are often the reason for interference even though they are not being used.
• Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection.
• Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.
• Bluetooth signals cannot travel through water, which includes the human body. Make sure with wireless headphones to keep your source device and the receiver on the same side of your body.
• Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.Was this helpful? Thank you for your feedback! -
JBL TOUR ONE
Power off Tour One first and hold the ambient aware button on the left earcup for 2 seconds. You can get ANC on without Bluetooth connection, which will save your battery. Once you slide up the button on the right ear cup to power on, Bluetooth connection and music will return to normal.
JBL TOUR PRO+ TWS
Press and hold both right and left earbuds on Tour Pro+ TWS for 5 seconds at the same time. You can get ANC on without Bluetooth connection, which will save your battery. Once you press and hold both right and left earbuds for 5 seconds, Bluetooth connection and music will return to normal.
Was this helpful? Thank you for your feedback! -
The voice assistant you select in the initial set-up (pictured below) will be used as the default assistant on your headphones.
You can change the default assistant in the ‘My JBL Headphones’ app:- Open the My JBL Headphones app on your device.
- Select the headphones you are connected too.
- Go to Settings by clicking the symbol in the top right corner.
- Select Voice Assistant.
- Now you can select your preferred voice assistant.
Your headphones may restart after switching Voice Assistant.Was this helpful? Thank you for your feedback! -
After setting up Amazon Alexa on your headphones through the My JBL Headphones app, use Amazon Alexa by pressing & holding the touch panel for 2 seconds on the earbud that you have enabled the voice assistant feature on.
Things to try- “What’s the weather?”
- Play Niall Horan
- Play NPR on iHeartRadio
- Set a timer for 5 minutes
- What new skills do you have?
While Alexa is talking, press and release the Action button then say “Stop”.
For more information and things to try with Alexa, visit: www.amazon.com/alexadevicesWas this helpful? Thank you for your feedback! -
After setting up Google Assistant on your headphones through the My JBL Headphones app, use Google Assistant by pressing & holding the touch panel for 2 seconds on the earbud that you enabled the voice assistant feature on.
Press and hold the Action button to begin. Requires pairing with eligible phone and internet connection. For examples of questions and things you can do, visit: https://assistant.google.com/platforms/phones/#headphones
Get your notifications
Double-tap the Action button.
Stop your Google Assistant
Touch the Action button.
Reply to the message (where available)
After receiving a message notification, touch and hold the Action button to respond. When you’re done, release the button.
For more information on what your Google Assistant can do, visit: https://assistant.google.com/platforms/headphones
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Below you can see the placements of the microphones on some of our headphone models:
Live Pro+ TWS
Tour Pro+ TWS
Tour OneWas this helpful? Thank you for your feedback! -
This headphone is supported by the My JBL Headphones App.Was this helpful? Thank you for your feedback!
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The JBL TOUR range helps you create an ideal world where you can entirely focus on your tasks.
With the JBL Tour One and Tour Pro+ TWS, you can get silent moments with SilentNow. Noise Cancelling is activated without Bluetooth, just by pressing a dedicated button on the headphones (or tapping the earbud) or controlling via the My JBL Headphones app. It also helps you save battery time.
Or get help in waking up with My Alarm, which allows sleep and wake times to be set and is controlled via the My JBL Headphones app. You can set a sleep and wake timer to gradually lower the volume of the headphones for sleep, switch into SilentNow mode for a specific amount of time and then wake you up at a specified time.
Was this helpful? Thank you for your feedback! -
By optimizing Bluetooth settings via the app, you can get optimized audio in different scenarios like either listening to music or watching videos.
Select between “Normal” to optimize and stabilize the connection even in the busiest areas, “Music mode” to enjoy the best sound quality for music, and “Video mode” to get the best lip-syncing when watching or gaming.
Was this helpful? Thank you for your feedback!