Support Overview / Headphones / Gaming / JBL Quantum 800
JBL Quantum 800

JBL Quantum 800

Wireless over-ear performance PC gaming headset with Active Noise Cancelling and Bluetooth 5.0

Getting started with your JBL Quantum 800

Getting started with your JBL Quantum 800

Quick Start Guide

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Product Specifications

Driver size (mm)
50
Driver sensitivity at 1kHz/1mW (dB)
95
Dynamic frequency response range (Hz)
["20 Hz - 40 kHz (Passive)", "20 Hz - 20 kHz (Active)"]
Impedance (ohms)
32
Weight (g)
410
Weight (oz)
14.5
Headphone Cable Length (m)
1.5
Headphone Cable Length (ft)
4.9
Ear Cup External Height (in)
3.8
Ear Cup External Width (in)
3.4
Ear Cup Internal Height (in)
2.4
Ear Cup Internal Width (in)
1.7
Ear Cup Depth (in)
1.1
Ear Cup External Height (cm)
9.7
Ear Cup External Width (cm)
8.7
Ear Cup Internal Height (cm)
6.2
Ear Cup Internal Width (cm)
4.2
Ear Cup Depth (cm)
2.7
Bluetooth version
5.0
Bluetooth profiles
A2DP 1.3, HFP 1.6
Bluetooth frequency
2.402 GHz - 2.480 GHz
Bluetooth transmitted modulation
GFSK, /4π DQPSK, 8DPSK
Bluetooth transmitter power
<9 dBm
Charging time (hours from empty)
2
Maximum play time (hours)
14
Active Noise Cancelling
Yes
Charging cable
Yes
Audio cable
Yes
Built-in Microphone
Yes
Fabric headband
Yes
Wireless
Yes
Rechargable battery
Yes
Bluetooth
Yes

Sound is Survival

Stay one step ahead of the competition. The JBL Quantum 800 headset gives you the edge with accurate spatial audio positioning, lossless 2.4GHz, and Bluetooth dual-wireless capability, Active Noise Cancelling, memory-foam comfort, and up to 14-hour battery life. Designed for total immersion, JBL QuantumSOUND Signature gives you a true audio advantage in battle. The microphone delivers clear multiplayer interactions, with a DISCORD-certified game-chat system, also compatible with TeamSpeak, and more. An ergonomic design with leather-wrapped, memory foam cushions keeps you comfortable for hours. The JBL Quantum 800 headset helps you level up, whether you're a seasoned pro or new to the game.

Get the game’s most immersive and accurate surround sound. JBL QuantumSURROUND™*, powered by the JBL QuantumENGINE, puts you at the center of an immersive experience, allowing you to up your game and triumph over the competition. Also equipped with DTS headphone:X v2.0. Available exclusively on PC. *Only available on PC with USB connection via the JBL QuantumENGINE.
From the tiniest footsteps to the loudest explosion, the JBL Quantum 800 headset makes every scene epic and every gamer more competitive. Our signature audio – powered by Hi-Res certified 50mm drivers and the JBL QuantumSOUND Signature – delivers the most realistic soundscape for a competitive advantage in any battle.
Get up for a snack without ever taking off your headset. JBL Quantum 800 headsets are gaming-grade, lossless 2.4GHz, and Bluetooth 5.0 dual wireless audio equipped, complete with up to 14-hour battery life. (*) Check connectivity guide for compatible platforms
The lightweight, ventilated headband, and premium leather-wrapped, memory foam ear cushions are designed for even the longest gaming sessions.
Designed for gaming environments, the Active Noise Cancelling* system eliminates unwanted background sounds so you can stay fully engaged in combat without distractions. *The ANC feature works only via the USB dongle, only compatible with PC, PlayStation and Mac.
The JBL Quantum 800 headset is compatible via 2.4GHz wireless connection with PC and PS. Compatible via 3.5mm audio jack with PC, PlayStation™*, Xbox™**, Nintendo Switch™, Mobile, Mac and VR. You can connect via Bluetooth 5.0 to any Bluetooth enabled device. The features powered by JBL QuantumENGINE (JBL QuantumSURROUND, RGB, EQ, Microphone settings etc.) are only available on PC. Check the connectivity guide for compatibility. * Wirelessly compatible with PlayStation (PS5 and PS4) ** Wired connectivity only with Xbox (Xbox Series X S and One)
Echo-cancelling technology makes sure you're heard loud and clear when rallying the troops or opponents. Or not. The Quantum 800 features a 2-way mute possibility. Just flip up the adjustable boom mic to mute your voice or press the button built into the ear cup.
DISCORD-certified Game Audio-chat balance dial lets you adjust audio levels on the fly. Separate sound cards handle game and chat audio, allowing you to set the proper balance on the headset without having to leave the game. Also compatible with TeamSpeak, Skype, and other services.
JBL's unique JBL QuantumENGINE PC software powers the immersive surround sound. Select your preferred surround sound settings and personalize your JBL Quantum 800 gaming headset from a user-friendly dashboard, creating separate profiles and RGB effects, and modifying microphone settings. You can also adjust the equalizer or choose from 6 presets.

FAQs & How-Tos

14 results
  • Can I use the JBL Quantum 800 in USB mode
    The JBL Quantum 800 can only be used via a 3.5mm, Bluetooth, or 2.4Ghz wireless connection.
  • Does the Quantum headphone support the Mic monitoring feature?
    Yes. You can configure the volume of the mic monitoring in JBL QuantumENGINE. And the default setting of the mic monitoring is set of “OFF”.
  • How to avoid WiFi interference for your headphone

    You might have to add a USB extension dock to get the JBL Quantum 350/600/800/810 dongle as close to the headset, or place the common sources of interference (e.g. routers, Wi-Fi speakers etc.) as far from the JBL Quantum 350/600/800/810 dongle.

  • How to charge your Quantum headphone
    The battery is charged using an included USB-A to USB-C USB fabric cable. It will be fully charged for 2 hrs. Note, this cable is only for charging the battery, it will not deliver audio.
  • How to connect a Bluetooth device
    With a short press of the dedicated Bluetooth button on the underside of the right ear cup, it powered on and enter the pairing mode.
     
  • How to set up your microphone

    Ensure that only one voice chat application is in use while in-game. Be sure you hear a click when the microphone is flipped down. The microphone will only function when it is flipped down fully. If you see a red LED on the microphone, it is muted.
    FLIP DOWN.png


    How to check your PC settings for the correct recording device
    1. Go to Control Panel
    Control panel.png
    2. Select Hardware and Sound
    Step 2.PNG
    3. Click on Sound
    Step 3.PNG
    3 Select  Recording
    Recording tap.jpg

    4. Make sure to select the proper recording device.

    1. Right-click on it Quantum headset.

      Set default communication device.jpg

    2. Now select "Set Default Device" or Select "Default Communication Device"

      Set default communication device 2.jpg

    5. Check the microphone levels by right-click on your Quantum headset. Then click on Properties
    Properties.jpg

    6. Choose Levels.
    Levels 1.jpg

    7. Adjust accordingly.
    Levels 2.jpg  

    Please also make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume.
    Check that your headset's Game-Chat balance dial and ensure that the balance is correct, you might refer to the screenshot below from the QuantumEngine PC software.
    Volume issue Q800 - Part3.png

    If you still cannot hear the game or music audio, or if the volume is still very low, check if the TalkThrough is activated via the QuantumEngine software.
    Volume issue Q800 - Part4.png

    Finally, you can also do a short press on the Smart Ambient button on the headset (if your headset, has this feature)
    Volume issue Q800 - Part5.png

  • How to switch between Active Noise Cancelling and TalkThru
    Onboard Active Noise Cancelling is controlled by the multi-function button on the rear of the left ear-cup. Switched on by default, you can SINGLE press the ANC button to toggle it On/Off  and LONG press to active TalkThru. Turn on ANC again by a single press on the multi-function button.
  • How to use your Quantum wirelessly
    It is offering low-latency wireless connectivity via a 2.4Ghz signal that is enabled by a USB dongle included in the box. Turn on the slider, then it automatically connect to the dongle. If you loss the connectivity with the dongle, power on with the slider and hold on for 5 seconds and press and hold the dongle to make sure the pairing until listening to the tone.
  • JBL Quantum ONE and Quantum TWS: How do I clean my headset?
    You can clean it by wiping it gently with a damp cloth. Take extra care not to let water leak into the speaker chamber, as it will damage the speaker drivers.
  • Mic Monitoring Support
    Yes. You can configure the volume of the mic monitoring in JBL QuantumENGINE. The default setting of the mic monitoring is "OFF”.
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Images & Videos

  • JBL Quantum 800 - Black - Wireless over-ear performance PC gaming headset with Active Noise Cancelling and Bluetooth 5.0 - Hero
  • JBL Quantum 800 - Black - Wireless over-ear performance PC gaming headset with Active Noise Cancelling and Bluetooth 5.0 - Detailshot 1
  • JBL Quantum 800 - Black - Wireless over-ear performance PC gaming headset with Active Noise Cancelling and Bluetooth 5.0 - Detailshot 2
  • JBL Quantum 800 - Black - Wireless over-ear performance PC gaming headset with Active Noise Cancelling and Bluetooth 5.0 - Detailshot 3
  • JBL Quantum 800 - Black - Wireless over-ear performance PC gaming headset with Active Noise Cancelling and Bluetooth 5.0 - Detailshot 4
  • JBL Quantum 800 - Black - Wireless over-ear performance PC gaming headset with Active Noise Cancelling and Bluetooth 5.0 - Detailshot 5
  • JBL Quantum 800 - Black - Wireless over-ear performance PC gaming headset with Active Noise Cancelling and Bluetooth 5.0 - Detailshot 6
  • JBL Quantum 800 - Black - Wireless over-ear performance PC gaming headset with Active Noise Cancelling and Bluetooth 5.0 - Detailshot 7
  • JBL Quantum 800 - Black - Wireless over-ear performance PC gaming headset with Active Noise Cancelling and Bluetooth 5.0 - Detailshot 8

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