JBL Live Free NC+ TWS

JBL Live Free NC+ TWS

True wireless Noise Cancelling earbuds

Sold from 2020 until now

Getting started with your JBL Live Free NC+ TWS

Getting started with your JBL Live Free NC+ TWS

Quick Start Guide

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Product Specifications

Driver size (mm)
6.8
Driver sensitivity at 1kHz/1mW (dB)
96
Impedance (ohms)
16
Number of drivers per ear
1
Dynamic frequency response range (Hz)
20 Hz – 20 kHz
Charging Case Weight (oz)
1.4
Earpiece Weight (oz)
0.5
Charging Case Weight (g)
40
Earpiece Weight (g)
14
Bluetooth version
5.1
Bluetooth profiles
A2DP V1.3, AVRCP V1.6, HFP V1.7
Bluetooth frequency
2.4 GHz – 2.4835 GHz
Bluetooth transmitted modulation
GFSK, π/4DQPSK, 8DPSK
Bluetooth transmitter power
0 - 10dbm
Charging time (hours from empty)
2
Maximum music play time with ANC off (hours)
7
Maximum music play time with ANC on (hours)
6
Maximum play time (hours)
7
Voice Assistant integration
Yes
Ambient Aware
Yes
Built-in Microphone
Yes
Hands Free Call
Yes
JBL Signature Sound
Yes
Secure Fit
Yes
Sweat Proof
Yes
TalkThru
Yes
Touch Control
Yes
True Wireless
Yes
Active Noise Cancelling
Yes
Wireless
Yes
Waterproof
Yes
Charging case
Yes
JBL Headphone App
Yes
IPX
IPX7
Rechargable battery
Yes
Bluetooth
Yes

Live free from distractions

Take on the world, with style. JBL Live Free NC+ TWS earbuds deliver JBL Signature Sound with supreme comfort. Stay in the groove all day long without noise or any distractions thanks to Active Noise Cancelling, while TalkThru and Ambient Aware keep you in touch with your friends and surroundings. Up to 21 hours of battery life and in-case wireless charging gives you seamless, convenient ease of use, and Dual Connect + Sync means you can start listening immediately, with either earphone or both. With your choice of Voice Assistant, perfect calls, and intuitive controls right at your fingertips, you’ll never need to stop the music. Water and sweat proof, the JBL Live Free NC+ TWS won't let you down no matter your activity or the weather conditions. So you can live Free.

Make the everyday extraordinary. 6.8mm dynamic drivers power great JBL Signature Sound. These earbuds might be small, but they deliver some serious power.
No noise and zero distractions with Active Noise Cancelling, so you can get on with enjoying the groove. If you do need to chat, TalkThru and Ambient Aware allow for natural conversations and total awareness of your surroundings, without taking your earbuds out.
Dual Connect + Sync automatically pairs to your device as soon as you flip open the case, no matter which earbud you grab first. And you can extend battery life by switching out each earbud to charge individually. Thanks to Fast Pair enabled by Google, the JBL Live Free NC+ TWS are connected to your Android device the second you flip the case open. You can also pair multiple devices just by tapping on the devices’ screen.
No-one wants to be without their music. JBL Live Free NC+ TWS allows you to charge on the go with Speed Charge and Qi-compatible wireless charging. There’s up to 7 hours of music playback and up to 14 hours in the case. Keep on playing for longer.
Full control of your audio is just a fingertip away. You’ve got all the power in your earbuds. Manage phone calls with the tip of your finger and enjoy the perfect calls ensured by the integrated 4-mic solution on each bud. Dedicated touch control also lets you seamlessly talk to Hey Google (*) or activate Amazon Alexa (**). (*) Only supported on Android. (**) Android 6.0 or higher is required for full access to Alexa features when using this device.
Don’t sweat the small stuff, JBL Live Free NC+ TWS are water and sweat proof, with IPX7 certification. They'll keep you company come rain or shine.
With three ear-tip sizes and two gel-sleeve sizes, you can easily customize your earbuds to get a perfect fit that'll stay in place during even your hardest workout.

FAQs & How-Tos

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  • It is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.

    If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
    You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
    needed-tools.png
    Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
    cleaning-earbud-contact-points.png
    Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
    cleaning-charging-case.png
    Repeat until the contact points are visibly clean, and charging should work as designed.

    Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
    This procedure can be performed on all TWS earphones and cases.
  • • Always have clear line of sight between your Bluetooth device (speaker, headphones etc.) and source device (Smartphone/tablet/PC etc). Be aware of obstacles in front of your devices.

    • Try to shutdown other products that have Bluetooth, but are not being used. They are often the reason for interference even though they are not being used.

    • Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection.

    • Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.

    • Bluetooth signals cannot travel through water, which includes the human body. Make sure with wireless headphones to keep your source device and the receiver on the same side of your body.

    • Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.
  • To perform a hardware reset of your earbuds, press and hold the reset button on the charging case* for more than 5 seconds. This resets the earbuds without restoring the settings to the factory defaults.
    * Location
    Live 300TWS/Live Pro+ TWS: Inside the charging case between the earbuds.
    Live Free NC+/Reflect Mini NC TWS/Reflect Aero: On the back of the charging case, next to the USB-C port.
    Club Pro+ TWS: On the bottom of the charging case, next to the USB-C port.
  • The voice assistant you select in the initial set-up (pictured below) will be used as the default assistant on your headphones.

    Switching between voice assistant #1.png

    You can change the default assistant in the ‘My JBL Headphones’ app:
    1. Open the My JBL Headphones app on your device.
    2. Select the headphones you are connected too.
    3. Go to Settings by clicking the symbol in the top right corner.
    4. Select Voice Assistant.
    5. Now you can select your preferred voice assistant.
    Switching between voice assistant #2.png

    Your headphones may restart after switching Voice Assistant.
  • 1. Put the earbuds back into the charging case and close the lid. 2. Press and hold the buttons on both the left and right earbuds for more than 2 seconds. Alternatively, only press and hold one of the buttons to just turn off the left or right earbud as required. 3. Use the Auto-off function via the JBL Headphone app (Only applicable for headphones supported in our JBL Headphone app).
  • After setting up Amazon Alexa on your headphones through the My JBL Headphones app, use Amazon Alexa by pressing & holding the touch panel for 2 seconds on the earbud that you have enabled the voice assistant feature on.
      Trigger Alexa #2 FAQ.png

    Things to try
    • “What’s the weather?”
    • Play Niall Horan
    • Play NPR on iHeartRadio
    • Set a timer for 5 minutes
    • What new skills do you have?
    Stop Alexa when she talks
    While Alexa is talking, press and release the Action button then say “Stop”.

    For more information and things to try with Alexa, visit: www.amazon.com/alexadevices
  • After setting up Google Assistant on your headphones through the My JBL Headphones app, use Google Assistant by pressing & holding the touch panel for 2 seconds on the earbud that you enabled the voice assistant feature on.
    Trigger Google - #1 FAQ.png
    Press and hold the Action button to begin. Requires pairing with eligible phone and internet connection. For examples of questions and things you can do, visit: https://assistant.google.com/platforms/phones/#headphones

    Get your notifications
    Double-tap the Action button.

    Stop your Google Assistant
    Touch the Action button.

    Reply to the message (where available)
    After receiving a message notification, touch and hold the Action button to respond. When you’re done, release the button.

    For more information on what your Google Assistant can do, visit: https://assistant.google.com/platforms/headphones

     
  • This headphone is supported by the My JBL Headphones App.
  • If the earbuds go into standby mode and turn off, you can still use them without putting them back into the charging case. 
    You can reactivate the headphones by pressing or touching the outside earbud itself.
    Please note: They will be automatically powered off after 30 minutes of being in standby mode if they disconnect from Bluetooth. To reconnect, you will need to put the earbuds back in the charging case and take them off again. 

    It is possible to change the standby mode time with your headphones. To do this, go into the My JBL Headphones app and choose the S
    tandby Time via Auto-off function. You can adjust the time to 15min, 1hr, etc., or you can choose “Never” if you want to keep the earbuds turn on at all times. Once you set the Auto-off, the earbuds will work according to the setting whether they connect to Bluetooth or disconnect.
     

  • First, ensure that you have the Google Assistant or Amazon Alexa apps installed on your device, depending on the voice assistant you want to use. Go to your app store to download the intended voice assistant app, then add your headphones as a device in the app if necessary. Finally, enable the intended voice assistant in the settings of the My JBL Headphones app and assign which earbud you want to use to control it. The voice assistant app must be open for it to work correctly. It can be opened from within the My JBL Headphones app by tapping the name of the required voice assistant after you have selected it for use and assigned a gesture to one of your earbuds to control it.
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