Make sure your WiFi extender's name is not the same as that of your main WiFi network. Please use 5 GHz WiFi extenders only for best performance.

Please make sure that if you use 5GHz or 2.4GHz Wi-Fi, all your speakers are connected to either 2.4GHz or all are connected to 5GHz Wi-Fi to have the best performance.

Please make sure that the audio out format is set to PCM in the TV. Dolby Digital or other surround formats will not work with the BTA 20 transmitter.

• Please check whether you connected JBL DRG with your smartphone and head unit via Bluetooth before, then power off the head unit. • If you have, wait 2 minutes for JBL DRG to reconnect to smartphone after power on. This is because JBL DRG will automatically search for the head unit, first then the smart phone.

DVD and Blu-ray Disc copy protection only allows analog video output up to 576p resolution when playing DVDs and Blu-ray Discs. To view video at higher resolutions use the AVR’s HDMI inputs and HDMI output instead of its component video inputs and output.

Make sure that both speakers are using the same network technology, either Ethernet or WiFi. Mixing them will increase music loading time.

No, using two virtualization algorithms at the same will very negatively affect the performance and sound quality. Be sure you’re only using one surround sound solution at a time.

Usually, the first time you connect the N90Q to your computer with the USB cable, and turn the headphone ON, it will cause a message to open on your computer, informing you that this new device has been connected, and a software package is being imported.
Next time, you may get a warning that your USB device is not recognized by the computer, but that does not mean that the headphone will not work, it just means that you must activate it in the audio control systems.

1. 
   Locate the speaker symbol, which is usually shown at the extreme right in your computer taskbar along the bottom of the screen.
2. 
   Right-click on the speaker symbol.
3. 
   A menu opens, and you must highlight and click on Playback Devices.
4. 
   Now a small window opens, showing the Playback tab, with all available speaker option.
5. 
   One of the options should read something like this: " Speakers. AKG N90 headphones - Firmware version A2.12. Ready."
6. Highlight this option, and then click the "Set Default" button that is now available in the window. Audio should immediately be sent to the N90 headphones as a digital signal, which is then converted and amplified inside the headphones.
7. Now you can enjoy world-class music listening.

If the computer will not show N90Q as an option, it is usually a solution to disconnect the headphone, then reconnect it. Sometimes this must be done two or three times before the computer "sees" the headphone.
 

It is not possible to use the speaker while installing it to your WiFi network. Once you have successfully connected to the WiFi network, you can use Bluetooth and AUX again.

Unfortunately, some Huawei phones are not able to stream music from the HK Controller app to 1st generation Omni speakers. However, the new Omni 10+, 20+, and 50+ have fixed this issue, and you will be able to stream music to them using your Huawei phone.

Please note that two types of ear tips are included with AKG N5005. The black ones are normal silicone tips, and they are fine for many users. The Milky-white ones are from the company SpinFit. They have a special middle section that permits the tip to swivel in all directions, making them able to adapt to various insertion angles. Please try both. For some, one is better, for some, the other one is better. You make the decision. In normal use, the tip that makes the best seal with your ear canal is the best choice, since bass reproduction is very dependent on this seal. However, some users may find that they prefer a slightly less tight seal.

This feature is not yet implemented in our Harman Kardon Allure or Allure portable speaker. Future updates might include this option, so we advise keeping an eye on the release notes in the HK Alexa Setup app about possible future firmware updates.

If you are experience this message, please power cycle the Wi-Fi router and speaker(s). Disconnect the devices' power cable for 10 seconds and then reconnect them. Once the router and speaker(s) completely boots up, please try to setup again.

Some third-party apps do not support volume changing when your smart device is in lock screen mode.

It sounds like you are living in a country where Google Assistant has not yet been officially released. When Google releases the Google Assistant to more countries, the Everest GA headphones will open up for this feature. It may require a software update for this to happen. For now, you can use them as normal Bluetooth headphones and wait for the release to use the Google Assistant feature.

If you are having problems playing music after setting up a new speaker (no matter what connection is used, Ethernet, Wi-Fi), please restart the Harman Kardon Controller app after the speaker setup is complete.

Please keep the app running during a firmware upgrade. This is because the app is using BLE to transfer firmware to the JBL DRG. If you exit or kill the app, this will cause the BLE connection to be broken and the upgrade will not complete.

JBL DRG will auto reconnect to the last device. To setup a connection with new Bluetooth head unit, press the “reset” button in the App. The device will then search for a discoverable Bluetooth connection and setup.

Make sure you disable AP/Client isolation on your Access Point / Extender and that Multicast forwarding is not disabled between the W-Fi networks. However, we cannot guarantee than streaming will work flawless as Extender networks are tricky and can cause many issues. Always use a 5GHz Wi-Fi network extender for best results.

It is offering low-latency wireless connectivity via a 2.4Ghz signal that is enabled by a USB dongle included in the box. Turn on the slider, then it automatically connect to the dongle. If you loss the connectivity with the dongle, power on with the slider and hold on for 5 seconds and press and hold the dongle to make sure the pairing until listening to the tone.

Before you start

• Remove any interference that might be blocking the Soundbar side-firing speakers.
• Any ambient noise or sounds that could disrupt the calibration needs to be out of the room.
• In case you are moving the Enchant Soundbar you will need to calibrate the sound again.
• If something went wrong, you can always delete the calibration settings by resetting the system.
  • Press and hold button and  button down for 5 seconds.
  • This will delete all settings, including the Wi-Fi connection.

How to use the MultiBeam feature

1. Press and hold the CALIBRATION button for 3 seconds.
   1. On the Enchant display a timer will start counting down from 3 to 0 (Once hitting 0 the Calibration will begin).

2. The calibration takes around 60 seconds before it is complete. While calibrating you will hear some noises coming from the speaker.
3. When finished the display on the Enchant Soundbar will say "DONE"

 

This video shows how to use a smart speaker that has Google Assistant built-in.
Our LINK series have Google Assistant built-in therefore you can practice your voice commands together with Harman/Kardon Citation or JBL LINK products

Onboard Active Noise Cancelling is controlled by the multi-function button on the rear of the left ear-cup. Switched on by default, you can SINGLE press the ANC button to toggle it On/Off  and LONG press to active TalkThru. Turn on ANC again by a single press on the multi-function button.

To show the current firmware version on your JBL TUNER device, go through the following steps.

1. Turn on the JBL TUNER.
2. Press and hold this three-button combination: DAB/FM+ Volume+ and Preset 5, simultaneously for 3-4 seconds.
3. In the display, you will see a combination of letters and numbers. This is the current software version.
4. See picture below as illustration.

The new firmware version released is V.0.0.57 (shown in the picture above).
To get the latest version, ask our customer service for a guide and an upgrade file.

 

Ensure that only one voice chat application is in use while in-game. Be sure you hear a click when the microphone is flipped down. The microphone will only function when it is flipped down fully. If you see a red LED on the microphone, it is muted.

Check that the PC is using the correct recording device.

1. Go to Control Panel

2. Select  Sound 

3 Select  Recording

4. Make sure to select the proper recording device.

1. Right-click on it Quantum headset.
2. Now select "Set Default Device" or "Select Default Communication Device"

5. Check the microphone levels by right-click on your Quantum headset.

6. Go to Properties

7. Chose Levels and adjust accordingly

Ensure that only one voice chat application is in use while in-game. Be sure you hear a click when the microphone is flipped down. The microphone will only function when it is flipped down fully. If you see a red LED on the microphone, it is muted.

Check that the PC is using the correct recording device.

1. Go to Control Panel

2. Select  Sound 

3 Select  Recording

4. Make sure to select the proper recording device.

1. Right-click on it Quantum headset.
2. Now select "Set Default Device" or "Select Default Communication Device"

5. Check the microphone levels by right-click on your Quantum headset.

6. Go to Properties

7. Choose Levels and adjust accordingly

Ensure that only one voice chat application is in use while in-game. Be sure you hear a click when the microphone is flipped down. The microphone will only function when it is flipped down fully. If you see a red LED on the microphone, it is muted.



How to check your PC settings for the correct recording device
1. Go to Control Panel

2. Select Hardware and Sound

3. Click on Sound

3 Select  Recording


4. Make sure to select the proper recording device.

1. Right-click on it Quantum headset.

   

2. Now select "Set Default Device" or Select "Default Communication Device"

   

5. Check the microphone levels by right-click on your Quantum headset. Then click on Properties


6. Choose Levels.


7. Adjust accordingly.
 

Please also make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume.
Check that your headset's Game-Chat balance dial and ensure that the balance is correct, you might refer to the screenshot below from the QuantumEngine PC software.


If you still cannot hear the game or music audio, or if the volume is still very low, check if the TalkThrough is activated via the QuantumEngine software.


Finally, you can also do a short press on the Smart Ambient button on the headset (if your headset, has this feature)

1. Power on your JBL LINK speaker.
2. Verify that you are connected to the right Wi-Fi network on your smartphone.
3. Open your Google Home app .
4. Enable Bluetooth
5. Enable Location Service (Android Only)
   1. Make sure you have permitted the Google Home app to view your location.
6. First option Tap Add Set up device Set up new devices in your home
7. Second  option Tap X device found Select Home location
8. Follow the instruction on screen to add your new JBL LINK speaker.

You are now all set and can enjoy your LINK device!

Download the Google Home app, available for iOS and Android versions. 1. Open the Google Home app. 2. Plug in power for your Enchant 800 or Enchant 1300 Soundbar. 3. Enable Bluetooth. 3.1. Enable Location service on your phone and permit Google Home app to view your location (Android only). 4. Click setup device in your Google Home app. 5. Follow the instructions provided in the app, and enjoy Chromecast streaming for your Enchant soundbar!

What you need first

• A Harman/Kardon Enchant Soundbar (1300 or 800 model).

• Latest version of the Google Home app
• A mobile device or tablet with Android or iOS system.
• An internet connection.
• Dual-band router with 2.4GHz and 5GHz connection

Adding your Enchant soundbar to your Wi-Fi

1. Open the Google Home app

      

2. Click on "ADD" to connect your Enchant 800 or Enchant 1300 Soundbar to your Wi-Fi network.
3. Follow the instructions on screen and enjoy beautiful sound using Chromecast technology.

1. Power on the Enchant 800 or Enchant 1300 Soundbar. 2. In any source mode, press the power and source button for 5 seconds. 3. The Enchant 800 or Enchant 1300 will power off automatically and turn on again. 4. Your device is now reset back to default Factory settings. 5. You can now redo the setup through the Google Home app or pair with a new smartphone or tablet.

Resetting the device

1. In any source mode, press and hold the power button and Source button for 5 seconds.
2. When the factory settings restore is complete, the soundbar automatically turns off and restarts.
3. You can now set it up via Google Home app again or connect any new Bluetooth devices.

On the bottom of your ADAPT+ there is a reset button. Hold it down for 5 seconds, until the round button LED lights up in white. The product is now reset and ready to be set up again.

In order to reset the headphones: 

Long Press of volume + and volume - at the same time while the unit is on. Make sure that bluetooth is NOT on and connected to any device. 
When reseting, LED will blink faster. 

Resetting the Partybox to Factory Settings

1. Press and hold "Play/Pause" and "Volume +" down for > 10 seconds.
2. The JBL Partybox will power off and back on and is now reset.

Press and hold the 'DAB/FM' & 'Preset 1' buttons for more than 2 seconds. The Horizon 2 is now reset to the default factory settings.

Resetting the SOUNDSTICKS 4 to Factory Settings

1. The unit must be on
2. Press and hold Power and Bluetooth buttons for > 10 seconds
3. The unit is reset

Power on the JBL Pulse 3 For 5 seconds, press and hold the "Volume +" and "Play" buttons The JBL Pulse 3 will power off, and is now reset

In power ON mode press and hold the "Volume +" and "Play" buttons at the same time for more than 3 seconds -> Unit will power Off by itself. Now the unit is reset to factory default.

Press and hold the 'Volume +' and 'Bluetooth' buttons simultaneously for > 2 seconds (> 5 seconds for the Onyx Studio 8), until the speaker powers off.
The Onyx Studio is now reset to factory settings.

Restore to factory settings:
In power ON mode, press and hold the Power Button for at least 10 seconds, until the volume and input selector lights begin to flash.
Reset to factory default includes Source, Volume settings, EQ settings, AirPlay name and Wi-Fi settings.

Daily Care instructions for Citation speakers fabric (wool) Daily care and immediate stain removal will ensure that your Harman/Kardon Citation wool upholstery will keep looking good for many years. Never use undiluted cleaning agents, bleaching agents, ammonia or soap intended for hard surfaces, as this may damage the fabric and Citation speaker itself! Many types of stain can be removed using warm water with a microfiber cloth (not too wet). Stain removal guide If you act quickly with any stains on your Citation device then it is not difficult to remove or avoid any spill/stains. Here is how to do it. First, soak up the liquid with an absorbent napkin or Microfiber cloth. For dried stains use a spoon to roughen the surface. To avoid the stain spreading further start from the edge of the stain working towards the middle. WARNING! Be careful when using solvents, because these could dissolve the upholstery material beneath. Regular and normal cleaning Vacuum frequently every week is the best way to keep the Harman/Kardon Citation fabric intact or use a varm wet Microfiber cloth. When using a vacuum cleaner, remember to set the power to half which is most appropriated to use for Citation devices (this will not harm the design or fabric). General information These tips are purely recommendations and cannot guarantee 100% stain removal on your Harman/Kardon Citation device. In all cases, we recommend contacting a professional cleaning company, particularly for bigger stains and for thorough cleaning the wool fabric and speaker. HARMAN do not have any recommended companies or partners to redirect any customers too. For furter information we advise visiting the fabric company called KVADRAT by clicking on these links below: https://kvadrat.dk/care-and-maintenance/upholsteries https://kvadrat.dk/download/media/download-section/relatedfiles/kvadrat-maintenance-manual-2016-uk.pdf There are a lot of information about the fabric we are using and you can contact them for further information.

Daily Care instructions for Citation speakers fabric (wool)

Daily care and immediate stain removal will ensure that your Harman/Kardon Citation wool upholstery will keep looking good for many years.
Never use undiluted cleaning agents, bleaching agents, ammonia or soap intended for hard surfaces, as this may damage the fabric and Citation speaker itself!

Many types of stain can be removed using warm water with a microfiber cloth (not too wet).

Stain removal guide

If you act quickly with any stains on your Citation device then it is not difficult to remove or avoid any spill/stains.
Here is how to do it.

1. First, soak up the liquid with an absorbent napkin or Microfiber cloth.
2. For dried stains use a spoon to roughen the surface.
   1. To avoid the stain spreading further start from the edge of the stain working towards the middle.
3. WARNING!
   1. Be careful when using solvents, because these could dissolve the upholstery material beneath.

Regular and normal cleaning

Vacuum frequently every week is the best way to keep the Harman/Kardon Citation fabric intact or use a varm wet Microfiber cloth.
When using a vacuum cleaner, remember to set the power to half which is most appropriated to use for Citation devices (this will not harm the design or fabric).
 

General information

These tips are purely recommendations and cannot guarantee 100% stain removal on your Harman/Kardon Citation device.
In all cases, we recommend contacting a professional cleaning company, particularly for bigger stains and for thorough cleaning the wool fabric and speaker.
HARMAN do not have any recommended companies or partners to redirect any customers too.

For furter information we advise visiting the fabric company called KVADRAT by clicking on these links below:
https://kvadrat.dk/care-and-maintenance/upholsteries
https://kvadrat.dk/download/media/download-section/relatedfiles/kvadrat-maintenance-manual-2016-uk.pdf

There are a lot of information about the fabric we are using and you can contact them for further information.

USB Stick

1. Get an empty stick with speed of 2.0.
2. Make sure it is formatted with FAT16 or FAT32.
3. Your Music files can only be:  (32-320kbit/s), (32-320kbit/s) and (44.1K/48K/192K).
4. The Partybox supports up to 8 subfolders.
5. It will be played in alphabetic sequence with main folders first then subfolders.
6. To skip songs forward, double press the Play/Pause button. To skip back, triple press the Play/Pause button.

This video shows how to play music and much more with your Google Assistant. You can practice all of your voice commands on your Harman/Kardon Citation or JBL LINK products.

To perform a hardware reset of your earbuds, press and hold the reset button on the charging case* for more than 5 seconds. This resets the earbuds without restoring the settings to the factory defaults.
* Location
Live 300TWS/Live Pro+ TWS: Inside the charging case between the earbuds.
Live Free NC+/Reflect Mini NC TWS/Reflect Aero: On the back of the charging case, next to the USB-C port.
Club Pro+ TWS: On the bottom of the charging case, next to the USB-C port.

1. Power on your Enchant 800 or Enchant 1300 Soundbar. 2. There are two ways to enter Bluetooth pairing mode on your Enchant soundbar. 2.1. Press the dedicated source button on top of your Enchant soundbar source 2.2. Press the source button until you see "Bluetooth" in the front of the Enchant display. 3. The second option is to use the Remote control included with your Enchant soundbar. 4. Press the "BT" button on your Remote control. 5. The display will show "Bluetooth pairing". 6. Go to your Bluetooth settings menu on your mobile device. 7. Enable Bluetooth and connect to your Enchant 800 or Enchant 1300 Soundbar.

How to pair an Enchant Subwoofer with your Enchant bar

1. Go to the back of your Enchant soundbar (800 or 1300)
2. Press the "Subwoofer pairing" button for 2 seconds.

3. In front of your Enchant display, it will say "Subwoofer pairing"
4. Go to the back of your Enchant subwoofer.
5. Press the "Subwoofer pairing" button.

6. The small LED indicator will start to flash rapidly and when the connection is successful, it will be a steady light.

You now have more bass performance and can enjoy deeper richer sound!

1. Touch the microphone icon on the screen to mute the Google Voice assistant microphone.
   1. NOTE: Google Assistant will not work when the microphone is muted.
2. Touch and press it again to unmute the microphone.
3. You can now give it any voice commands that you would like.

Finding the software version

1. Press and hold the 'Volume-' and 'Bass Boost' buttons for 5 seconds.
2. A voice will start prompting numbers which indicates the current software version.

NOTE: Apple IOS users are not able to find their MAC address in Google Home app due to privacy policies in the USA and European market.

We advise setting up your device on a less secure network. Log into the router and retrieve the MAC address for your device then add it to your preferred network.

Instructions below are for Android only

1. Open your Google Home app 
2. Enable Bluetooth  on your device.
3. Enable Location service  on your Android device.
   1. Remember to "Allow" Google Home to view your location while using the app (You are asked during setup of the Google Home app).
   2. In case you denied access go to Settings  Apps  Google Home  Permissions  Allow to view Location.
4. When you at selecting the Wi-Fi network from the list of available networks, before tapping on your network you need to get the MAC address.
   1. Tap  the  located top right corner.
   2. In the pop-up menu press "Show MAC address" Write down the MAC Address.

You can now add the MAC address to your local Wireless router or system if your configuration requires this before installing the device on your network.

Finding the MAC address after speaker is installed

1. Open your Google Home app .
2. Tap on  to view your home.
3. Find your room .
4. In the top right corner tap Settings icon .
5. ​Scroll down to the bottom of the screen. You will see some system information and the MAC address as well.

In Power On mode, press and hold 'Volume+' together with 'Play/Pause' for more than 2 seconds. The speaker will power off and is now reset.

If you have two of the same model Google Assistant speakers, you can create a stereo speaker system.

How to create a stereo pair...

1. Open the Google Home app
2. Find the speaker you want to setup in stereo pair
3. Find the speaker/room
4. Tap on Settings
5. Go to Sound Settings
6. Find the Speaker pair
7. You are now entering the setup page Tap
8. Find your speaker under the Pair with list and tap.
9. Move the speaker to be Left or Right side and press
   1. You can tap on Play sound to identify which speaker it is.
10. Find a name for your Stereo pair
11. It takes a minute to complete the setup.
12. When the configuration is done it will say Ready
13. Press Done

You have now completed the setup and created a Stereo pair sound experience.

NOTE 1:  This is only possible with two of the same speakers.  If they are not identical (Example: Citation 100 & Citation One), setting up a stereo pair will not be an option.

NOTE 2:  It is possible to make a stereo pair of a Mk1 with a Mk2. Setup as normal.
Airplay from the Mk2 will not be available.

NOTE 3: It is only possible to use Chromecast and Bluetooth in stereo, Airplay will be mono (and should be grouped in iOS Airplay menu.

 

Bluetooth Pairing

1. Press the button on the Partybox to start the pairing process.
2. Grab your device.
3. Go to settings --> Bluetooth --> Enable Bluetooth -->
4. Find the Partybox speaker you want to establish a Bluetooth connection to.

        

5. You now have a successful connection and can stream your favorite music.
   1. NOTE: It is only possible to have two devices connected at the same time and if you want to listen through the second Bluetooth device then stop the current one from playing and use the second device.
   2. To stop Bluetooth broadcasting then insert a USB device.

To control the Light show on your JBL Partybox device, simply press the dedicated "Light show" button located under the Bluetooth icon. There are 3 different light shows available when toggling through them, select your favorite one and have a blast. There is no app developed to control or modify these settings, all settings have to be done on the Partybox device.

Citation One and Citation 100

1. Press the Bluetooth icon. Located on the top panel.
2. Go to -menuMake sure Bluetooth is 
3. Find your Citation speaker and connect.

         

4. You are now connected and ready to play music over Bluetooth, Enjoy!

Citation 300, 500, Bar and Towers

1. Swipe up on the display to find Bluetooth icon.
2. Tap Icon will light up Go to -menu Make sure Bluetooth is
3. Find your Citation speaker.

        

4. You are now connected and ready to play music over Bluetooth, Enjoy!

TV Connection HDMI (ARC)

 

1. Connect your HDMI cable (included in the box) to your TV.
2. Locate your TVs HDMI ARC (Audio Return Channel) port.
3. Find the HDMI OUT on the back of your Enchant 800 or 1300 Soundbar.
4. Now enjoy watching TV and listen to great audio through your Enchant soundbar.

Optical connection

1. Connect your Optical cable (included in the box) to your TV.
2. Find the Optical OUT connection on your TV.
3. Locate the Optical IN on the back of your Enchant soundbar.
4. Enjoy sound through the optical connection.

Using the HDMI Inputs

1. Find an HDMI Cable for your other devices.
2. Use the HDMI inputs on the Enchant Soundbar.
   1. NOTE: Enchant 800 only have one HDMI input port and Enchant 1300 has three HDMI input ports.
3. Switch source using your Remote control or pressing the source selector button.
4. The display on your Enchant device will show which HDMI input you are on.
5. Enjoy watching or playing through your Enchant Soundbar.

 

1. Open the Google Home app 2. Select the LINK VIEW 3. Select SETTINGS. 4. There is a line that says Paired Bluetooth Devices. 5. When you select it, it gives you the option to ENABLE PAIRING MODE. 6. Use your voice - "Hey Google, Open Bluetooth" and LINK VIEW will enable Bluetooth connection. You can disable Bluetooth using "Hey Google, Close Bluetooth" Once you have enabled Bluetooth pairing mode on your LINK VIEW, simply go into your Bluetooth settings menu on your mobile device and connect.

With a short press of the dedicated Bluetooth button on the underside of the right ear cup, it powered on and enter the pairing mode.
 

Connecting a Bluetooth device for your Enchant Soundbar

1. Make sure your Enchant soundbar is turned on by pressing the power button
2. There are two ways to enter Bluetooth pairing mode on your Enchant soundbar.
   1. Press the dedicated source button on top of your Enchant soundbar
   2. Press the source button until you see "Bluetooth" in the front of the Enchant display. Below is the order when using the source button (note that on Enchant 800 there is only 1 HDMI)

                  

3. The second option is to use the Remote control included with your Enchant soundbar.
   1. Press the "BT" button on your Remote control.
   2. The display will show "Bluetooth pairing"

                      

4. Now that your Enchant soundbar is in pairing mode it is now time to grab your mobile device.
5. Go to Bluetooth settings.

6. Press the enable Bluetooth button.

7. Select the Enchant soundbar and connect with Bluetooth.

You can now stream any music from your favorite device directly to the Enchant soundbar, ENJOY!