How To
How To
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Resetting the SOUNDSTICKS 4 to Factory Settings
- The unit must be on
- Press and hold Power and Bluetooth buttons for > 10 seconds
- The unit is reset
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Power on the JBL Pulse 3 For 5 seconds, press and hold the "Volume +" and "Play" buttons The JBL Pulse 3 will power off, and is now resetWas this helpful? Thank you for your feedback!
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In power ON mode press and hold the "Volume +" and "Play" buttons at the same time for more than 3 seconds -> Unit will power Off by itself. Now the unit is reset to factory default.Was this helpful? Thank you for your feedback!
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Press and hold the 'Volume +' and 'Bluetooth' buttons simultaneously for > 2 seconds (> 5 seconds for the Onyx Studio 8), until the speaker powers off.
The Onyx Studio is now reset to factory settings.Was this helpful? Thank you for your feedback! -
Restore to factory settings:
In power ON mode, press and hold the Power Button for at least 10 seconds, until the volume and input selector lights begin to flash.
Reset to factory default includes Source, Volume settings, EQ settings, AirPlay name and Wi-Fi settings.Was this helpful? Thank you for your feedback! -
Daily Care instructions for Citation speakers fabric (wool) Daily care and immediate stain removal will ensure that your Harman/Kardon Citation wool upholstery will keep looking good for many years. Never use undiluted cleaning agents, bleaching agents, ammonia or soap intended for hard surfaces, as this may damage the fabric and Citation speaker itself! Many types of stain can be removed using warm water with a microfiber cloth (not too wet). Stain removal guide If you act quickly with any stains on your Citation device then it is not difficult to remove or avoid any spill/stains. Here is how to do it. First, soak up the liquid with an absorbent napkin or Microfiber cloth. For dried stains use a spoon to roughen the surface. To avoid the stain spreading further start from the edge of the stain working towards the middle. WARNING! Be careful when using solvents, because these could dissolve the upholstery material beneath. Regular and normal cleaning Vacuum frequently every week is the best way to keep the Harman/Kardon Citation fabric intact or use a varm wet Microfiber cloth. When using a vacuum cleaner, remember to set the power to half which is most appropriated to use for Citation devices (this will not harm the design or fabric). General information These tips are purely recommendations and cannot guarantee 100% stain removal on your Harman/Kardon Citation device. In all cases, we recommend contacting a professional cleaning company, particularly for bigger stains and for thorough cleaning the wool fabric and speaker. HARMAN do not have any recommended companies or partners to redirect any customers too. For furter information we advise visiting the fabric company called KVADRAT by clicking on these links below: https://kvadrat.dk/care-and-maintenance/upholsteries https://kvadrat.dk/download/media/download-section/relatedfiles/kvadrat-maintenance-manual-2016-uk.pdf There are a lot of information about the fabric we are using and you can contact them for further information.Was this helpful? Thank you for your feedback!
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Daily Care instructions for Citation speakers fabric (wool)
Daily care and immediate stain removal will ensure that your Harman/Kardon Citation wool upholstery will keep looking good for many years.
Many types of stain can be removed using warm water with a microfiber cloth (not too wet).
Never use undiluted cleaning agents, bleaching agents, ammonia or soap intended for hard surfaces, as this may damage the fabric and Citation speaker itself!Stain removal guide
If you act quickly with any stains on your Citation device then it is not difficult to remove or avoid any spill/stains.
Here is how to do it.- First, soak up the liquid with an absorbent napkin or Microfiber cloth.
- For dried stains use a spoon to roughen the surface.
- To avoid the stain spreading further start from the edge of the stain working towards the middle.
- WARNING!
- Be careful when using solvents, because these could dissolve the upholstery material beneath.
Regular and normal cleaning
Vacuum frequently every week is the best way to keep the Harman/Kardon Citation fabric intact or use a varm wet Microfiber cloth.
When using a vacuum cleaner, remember to set the power to half which is most appropriated to use for Citation devices (this will not harm the design or fabric).
General informationThese tips are purely recommendations and cannot guarantee 100% stain removal on your Harman/Kardon Citation device.
In all cases, we recommend contacting a professional cleaning company, particularly for bigger stains and for thorough cleaning the wool fabric and speaker.
HARMAN do not have any recommended companies or partners to redirect any customers too.
For furter information we advise visiting the fabric company called KVADRAT by clicking on these links below:
https://kvadrat.dk/care-and-maintenance/upholsteries
https://kvadrat.dk/download/media/download-section/relatedfiles/kvadrat-maintenance-manual-2016-uk.pdf
There are a lot of information about the fabric we are using and you can contact them for further information.Was this helpful? Thank you for your feedback! -
USB Stick
- Get an empty
stick with speed of 2.0.
- Make sure it is formatted with FAT16 or FAT32.
- Your Music files can only be:
(32-320kbit/s),
(32-320kbit/s) and
(44.1K/48K/192K).
- The Partybox supports up to 8 subfolders.
- It will be played in alphabetic sequence with main folders first then subfolders.
- To skip songs forward, double press the Play/Pause button. To skip back, triple press the Play/Pause button.
Was this helpful? Thank you for your feedback! - Get an empty
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This video shows how to play music and much more with your Google Assistant. You can practice all of your voice commands on your Harman/Kardon Citation or JBL LINK products.
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To perform a hardware reset of your earbuds, press and hold the reset button on the charging case* for more than 5 seconds. This resets the earbuds without restoring the settings to the factory defaults.
* Location
Live 300TWS/Live Pro+ TWS: Inside the charging case between the earbuds.
Live Free NC+/Reflect Mini NC TWS/Reflect Aero: On the back of the charging case, next to the USB-C port.
Club Pro+ TWS: On the bottom of the charging case, next to the USB-C port.Was this helpful? Thank you for your feedback! -
1. Power on your Enchant 800 or Enchant 1300 Soundbar. 2. There are two ways to enter Bluetooth pairing mode on your Enchant soundbar. 2.1. Press the dedicated source button on top of your Enchant soundbar source 2.2. Press the source button until you see "Bluetooth" in the front of the Enchant display. 3. The second option is to use the Remote control included with your Enchant soundbar. 4. Press the "BT" button on your Remote control. 5. The display will show "Bluetooth pairing". 6. Go to your Bluetooth settings menu on your mobile device. 7. Enable Bluetooth and connect to your Enchant 800 or Enchant 1300 Soundbar.Was this helpful? Thank you for your feedback!
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How to pair an Enchant Subwoofer with your Enchant bar
- Go to the back of your Enchant soundbar (800 or 1300)
- Press the "Subwoofer pairing" button for 2 seconds.
- In front of your Enchant display, it will say "Subwoofer pairing"
- Go to the back of your Enchant subwoofer.
- Press the "Subwoofer pairing" button.
- The small LED indicator will start to flash rapidly and when the connection is successful, it will be a steady light.
You now have more bass performance and can enjoy deeper richer sound!Was this helpful? Thank you for your feedback! -
- Touch the microphone icon on the screen to mute the Google Voice assistant microphone.
- NOTE: Google Assistant will not work when the microphone is muted.
- Touch and press it again to unmute the microphone.
- You can now give it any voice commands that you would like.
Was this helpful? Thank you for your feedback! - Touch the microphone icon on the screen to mute the Google Voice assistant microphone.
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Finding the software version
- Press and hold the 'Volume-' and 'Bass Boost' buttons for 5 seconds.
- A voice will start prompting numbers which indicates the current software version.
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NOTE: Apple IOS users are not able to find their MAC address in Google Home app due to privacy policies in the USA and European market.
We advise setting up your device on a less secure network. Log into the router and retrieve the MAC address for your device then add it to your preferred network.Instructions below are for Android only
- Open your Google Home app
- Enable Bluetooth
on your device.
- Enable Location service
on your Android device.
- Remember to "Allow" Google Home to view your location while using the app (You are asked during setup of the Google Home app).
- In case you denied access go to Settings
Apps
Google Home
Permissions
Allow to view Location.
- When you at selecting the Wi-Fi network from the list of available networks, before tapping on your network you need to get the MAC address.
- Tap the
located top right corner.
- In the pop-up menu press "Show MAC address"
Write down the MAC Address.
- Tap the
You can now add the MAC address to your local Wireless router or system if your configuration requires this before installing the device on your network.Finding the MAC address after speaker is installed
- Open your Google Home app
.
- Tap on to view your home.
- Find your room
.
- In the top right corner tap Settings icon
.
- Scroll down to the bottom of the screen. You will see some system information and the MAC address as well.
Was this helpful? Thank you for your feedback! - Open your Google Home app
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In Power On mode, press and hold 'Volume+' together with 'Play/Pause' for more than 2 seconds. The speaker will power off and is now reset.Was this helpful? Thank you for your feedback!
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If you have two of the same model Google Assistant speakers, you can create a stereo speaker system.
How to create a stereo pair...
- Open the Google Home app
- Find the speaker you want to setup in stereo pair
- Find the speaker/room
- Tap on Settings
- Go to Sound Settings
- Find the Speaker pair
- You are now entering the setup page
Tap
- Find your speaker under the Pair with list and tap.
- Move the speaker to be Left or Right side and press
- You can tap on Play sound to identify which speaker it is.
- Find a name for your Stereo pair
- It takes a minute to complete the setup.
- When the configuration is done it will say Ready
- Press Done
NOTE 1: This is only possible with two of the same speakers. If they are not identical (Example: Citation 100 & Citation One), setting up a stereo pair will not be an option.
NOTE 2: It is possible to make a stereo pair of a Mk1 with a Mk2. Setup as normal.
Airplay from the Mk2 will not be available.
NOTE 3: It is only possible to use Chromecast and Bluetooth in stereo, Airplay will be mono (and should be grouped in iOS Airplay menu.
Was this helpful? Thank you for your feedback! - Open the Google Home app
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Bluetooth Pairing
- Press the
button on the Partybox to start the pairing process.
- Grab your
device.
- Go to settings --> Bluetooth --> Enable Bluetooth -->
- Find the Partybox speaker you want to establish a Bluetooth connection to.
- You now have a successful connection and can stream your favorite music.
- NOTE: It is only possible to have two devices connected at the same time and if you want to listen through the second Bluetooth device then stop the current one from playing and use the second device.
- To stop Bluetooth broadcasting then insert a USB device.
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To control the Light show on your JBL Partybox device, simply press the dedicated "Light show" button located under the Bluetooth icon. There are 3 different light shows available when toggling through them, select your favorite one and have a blast. There is no app developed to control or modify these settings, all settings have to be done on the Partybox device.Was this helpful? Thank you for your feedback!
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Citation One and Citation 100
- Press the Bluetooth
icon. Located on the top panel.
- Go to
-menu
Make sure Bluetooth is
- Find your Citation speaker and connect.
- You are now connected and ready to play music over Bluetooth, Enjoy!
Citation 300, 500, Bar and Towers
- Swipe up
on the display to find Bluetooth icon.
- Tap
Icon will light up
Go to
-menu
Make sure Bluetooth is
- Find your Citation speaker.
- You are now connected and ready to play music over Bluetooth, Enjoy!
Was this helpful? Thank you for your feedback! - Press the Bluetooth
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TV Connection HDMI (ARC)
- Connect your HDMI cable (included in the box) to your TV.
- Locate your TVs HDMI ARC (Audio Return Channel) port.
- Find the HDMI OUT on the back of your Enchant 800 or 1300 Soundbar.
- Now enjoy watching TV and listen to great audio through your Enchant soundbar.
Optical connection
- Connect your Optical cable (included in the box) to your TV.
- Find the Optical OUT connection on your TV.
- Locate the Optical IN on the back of your Enchant soundbar.
- Enjoy sound through the optical connection.
Using the HDMI Inputs
- Find an HDMI Cable for your other devices.
- Use the HDMI inputs on the Enchant Soundbar.
- NOTE: Enchant 800 only have one HDMI input port and Enchant 1300 has three HDMI input ports.
- Switch source using your Remote control or pressing the source selector button
.
- The display on your Enchant device will show which HDMI input you are on.
- Enjoy watching or playing through your Enchant Soundbar.
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1. Open the Google Home app 2. Select the LINK VIEW 3. Select SETTINGS. 4. There is a line that says Paired Bluetooth Devices. 5. When you select it, it gives you the option to ENABLE PAIRING MODE. 6. Use your voice - "Hey Google, Open Bluetooth" and LINK VIEW will enable Bluetooth connection. You can disable Bluetooth using "Hey Google, Close Bluetooth" Once you have enabled Bluetooth pairing mode on your LINK VIEW, simply go into your Bluetooth settings menu on your mobile device and connect.Was this helpful? Thank you for your feedback!
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With a short press of the dedicated Bluetooth button on the underside of the right ear cup, it powered on and enter the pairing mode.
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Connecting a Bluetooth device for your Enchant Soundbar
- Make sure your Enchant soundbar is turned on by pressing the power button
- There are two ways to enter Bluetooth pairing mode on your Enchant soundbar.
- Press the dedicated source button on top of your Enchant soundbar
- Press the source button until you see "Bluetooth" in the front of the Enchant display. Below is the order when using the source button (note that on Enchant 800 there is only 1 HDMI)
- Press the dedicated source button on top of your Enchant soundbar
- The second option is to use the Remote control included with your Enchant soundbar.
- Press the "BT" button on your Remote control.
- The display will show "Bluetooth pairing"
- Now that your Enchant soundbar is in pairing mode it is now time to grab your mobile device.
- Go to Bluetooth settings.
- Press the enable Bluetooth button.
- Select the Enchant soundbar and connect with Bluetooth.
You can now stream any music from your favorite device directly to the Enchant soundbar, ENJOY!
Was this helpful? Thank you for your feedback! - Make sure your Enchant soundbar is turned on by pressing the power button
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You can clean it by wiping it gently with a damp cloth. Take extra care not to let water get into the speaker chamber, as it will damage the speaker drivers.
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The battery is charged using an included USB-A to USB-C USB fabric cable. It will be fully charged for 2 hrs. Note, this cable is only for charging the battery, it will not deliver audio.Was this helpful? Thank you for your feedback!
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You might have to add a USB extension dock to get the JBL Quantum 350/600/800/810 dongle as close to the headset, or place the common sources of interference (e.g. routers, Wi-Fi speakers etc.) as far from the JBL Quantum 350/600/800/810 dongle.
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You can connect 3 smart devices ( iOS or Android ) simultaneously by Bluetooth. One when connecting via AUX cable.Was this helpful? Thank you for your feedback!
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Up to four headsets can play simultaneously. For each additional headset, hold the pairing buttons on both transmitter and headset for 5 seconds, then release. Now switch the transmitter off and on again with the pairing button, and the connection is active.Was this helpful? Thank you for your feedback!
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They support up to 8 paired devices without reset.Was this helpful? Thank you for your feedback!
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If your OMNI 50+ is completely drained, it will take 3,5 to 4 hours to fully charge. We advise to charge the Omni 50+ when it starts to blink red.Was this helpful? Thank you for your feedback!
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You can listen up to 8 hours of MP3 music, with a fully charged battery, depending on volume and type of musicWas this helpful? Thank you for your feedback!
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By pressing and holding the Bluetooth and the Volume PLUS buttons at the same time. The software version is shown in the display.Was this helpful? Thank you for your feedback!
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Locate the power button on the back of the right ear cup. Gently slide the spring loaded power button up for 2-3 seconds and release. Once turned on, it will display a solid white light. If this is your first time powering on the device it should automatically go into pairing mode, and will display a fast blinking blue light. Make sure the device you are attempting to connect to is in search mode. The headphones should pop up on your list of discoverable devices within 3-5 seconds, and connect. Once connected, you will see a solid blue light above the power button.Was this helpful? Thank you for your feedback!
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Switch device ON.
Press and hold VOLUME+ and PLAY/PAUSE buttons until all lamps light up.
Device is now reset.Was this helpful? Thank you for your feedback! -
Locate the power button on the back of the right ear cup. Gently slide the spring loaded power button up for 2-3 seconds and release. Once turned on, it will display a solid white light. If this is your first time powering on the device it should automatically go into pairing mode, and will display a fast blinking blue light. Make sure the device you are attempting to connect to is in search mode. The headphones should pop up on your list of discoverable devices within 3-5 seconds, and connect. Once connected, you will see a solid blue light above the power button.Was this helpful? Thank you for your feedback!
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You will need to navigate to the System section, and if the software button is highlighted with "Download Software", please click on the button. When the download is completed, you can click "install update" to install latest version. Make sure you restart your computer once the upgrade is finished to ensure all changes are applied.Was this helpful? Thank you for your feedback!
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You can go to the Control Panel> Programs and features to uninstall JBL QuantumENGINE.Was this helpful? Thank you for your feedback!
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The on/off button is a spring-loaded slider button. Press the button upwards against the spring pressure, and hold it there for about three seconds. Now you will hear the "off" prompt sound in the headphone speakers, and the LED light goes out. Now the headphones are switched off. Please note that if you do not play music or press any button for about 10 minutes, the headphones will switch off automatically.Was this helpful? Thank you for your feedback!
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When less than one hour's capacity is left, the red diode will blink. It will eventually stop blinking, when all power is gone.Was this helpful? Thank you for your feedback!
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While charging, the charging indicator diode is lighting constantly. When charging is complete, the light goes out.Was this helpful? Thank you for your feedback!
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For all models except Endurance Peak:
Press the headphone touch control located on the RIGHT ear loop for 15 seconds while the headphones are being charged.
Note that resetting the Dive will not erase music contained in the MP3 memory.
Endurance Peak reset: While the pods are being charged, tap the touch pad on the right pod once, then tap again and hold for approx 18 seconds, or until the LED blinks.Was this helpful? Thank you for your feedback! -
In order to reset the Charge 4, with the unit on, press “Volume+” and “Bluetooth” at the same time for 3-4 seconds until you hear the audible chime.Was this helpful? Thank you for your feedback!
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With the headphones switched ON, press VOLUME + and VOLUME - , and hold them for 5 seconds. Your headphones are now reset to factory settings. This is true for Everest 310, 710, Elite 750, 310GA and 710GA.Was this helpful? Thank you for your feedback!
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Find a paper clip or something similar, then next to the power connection there is a small hole. Insert your paper clip and hold it until the Harman Kardon Allure tells you it is reset.Was this helpful? Thank you for your feedback!
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The best way is to carefully insert your nail in the groove where the two halves of the plug meet, then press into the groove until the two sections separate. If you pull on the cord, you may damage the cable by dislodging the cable from the plug.Was this helpful? Thank you for your feedback!
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The owner's manual can be a bit difficult to understand. Here is what to do to program a preset station that has not already been saved in any preset: 1 Turn on the radio by clicking the FM button. 2 Find the station you want to save by doing what is shown under pt. 8 B or C, either clicking or pressing/holding for more than 2 seconds the left/right arrow buttons. 3 Press and hold the FM button for more than 2 seconds. Now the preset number appears blinking. 4 Click on the left/right arrow buttons to skip through the preset positions. 5 When you have located the desired memory preset position, such as Preset 4, confirm by clicking the FM button. Now the desired FM station is saved in memory preset 4. If you have already saved an FM station in a preset memory position, and want to have a new station placed there instead, here is what to do: 1 Turn on the radio by clicking the FM button. 2 Jump to the preset station you want to change with the round central button. Each click advances to the next preset. 3 When you are on the preset you want to change, e.g. preset 4, press and hold the FM button for more than 2 seconds. 4 The FM symbol and the frequency will now blink. 5 Before they stop blinking, click, or press and hold one of the arrow buttons to go through the FM frequencies step by step, or perform station search. 6 When you have found the new station you want to save in preset 4, click the round central button. 7 Now the new station is saved in preset 4.Was this helpful? Thank you for your feedback!
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Press the power button on the Flip 3 SE once to power on the device. When you power on the Flip 3 SE for the first time, it will automatically go into Bluetooth Pairing mode and you should be able to find the Flip 3 SE in the list of available Bluetooth devices on your mobile phone/tablet. Press the Bluetooth button on the Flip 3 SE to enable pairing mode manuallyWas this helpful? Thank you for your feedback!
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Press the power button located on the far Left top of the speaker. If this is your first time pairing the device, the speaker will automatically go into pairing mode. Make sure that the product you are attempting to pair to is in search mode and in bluetooth range. The Go 2 should pop up on discoverable devices. Choose the Go 2 option and you will be connected within a few seconds.Was this helpful? Thank you for your feedback!
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Locate the power button on the back of the right ear cup. Gently slide the spring loaded power button up and release. Once turned on, it will display a solid white light. If this is your first time powering on the device it should automatically go into pairing mode, and will display a fast blinking blue light. Make sure the device you are attempting to connect to is in search mode. The headphones should pop up on your list of discoverable devices within 3-5 seconds, and connect. If you are attempting to pair to a different device, make sure headphones are turned on, and press and hold the Bluetooth button located at the bottom of the right ear cup. The headphone should display on your new device within 3-5 seconds on your list of discoverable devices.Was this helpful? Thank you for your feedback!
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Normal pairing is automatic, and happens when you first switch both devices on. If pairing does not take place automatically, or you have to force new pairing, here is what to do: Turn on the soundbar and the subwoofer. If the connection is lost, the LED indicator on the subwoofer blinks slowly. Second, press the CONNECT button on the subwoofer to enter pairing mode. The LED indicator on the subwoofer blinks quickly. Third, press and hold the DIM DISPLAY button on the remote control for 5 seconds, followed by short press on BASS+, and BASS- button in sequence. Panel display will show “PAIRING”. If pairing succeeds, the LED indicator on the subwoofer lights up, and the soundbar display will show "DONE”. If pairing fails, the indicator on the subwoofer blinks slowly. Lastly, if the pairing fails, repeat the steps above. If you have continued trouble performing the pairing, please try to switch off all wireless devices in the home, then try again. This means routers, TV sets with wireless functions, telephones, computers etc. Since overcrowding on the 2.4 GHz frequency now often causes problems, eliminating all this activity makes space for the Bar to establish its connection, and you should be able to pair without problems. Afterwards, you can switch your devices on again. Often, all will now work fine, and if not, you will know which devices are doing the interference.Was this helpful? Thank you for your feedback!
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Power on the Flip 3 SE and press the Bluetooth button. The Flip 3 SE should be available in the list of Bluetooth devices on your mobile phone/tablet.Was this helpful? Thank you for your feedback!
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Tap once on the JBL logo of the right earbud, then place your finger on the logo again, and hold it there for 5 seconds. You will hear a confirmation tone in the headphones when locking takes place. To unlock, close the power hook.Was this helpful? Thank you for your feedback!
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The Flip 3 SE has 5 white leds which shows the battery level when you power on the device. Each white led indicates around 20% battery level. When all of the white leds are off, and the last led is blinking red, you should recharge the battery.Was this helpful? Thank you for your feedback!
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You can check on the JBL QuantumENGINE Spatial Sound page or check whether the Spatial Sound slider on top is onWas this helpful? Thank you for your feedback!
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As the headphones are charging, you will see a red solid light indicator at the bottom LEFT ear cup. Once the unit is fully charged, the red light will turn off.Was this helpful? Thank you for your feedback!
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You will get a notification or if you go to the System section, and the firmware button is highlighted with "Download Firmware", you can download and install the firmware.Was this helpful? Thank you for your feedback!
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You will get a notification or if you go to the System section, and the software button is highlighted with "Download Firmware", you can download and install the firmware.Was this helpful? Thank you for your feedback!
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This changes from game to game, but most games have an “Audio Settings” section where you can adjust your game’s audio settings. Check the game’s official website for more information.Was this helpful? Thank you for your feedback!
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Every game has different audio output options and different ways the audio was designed. Some games make better use of multi-channel setups than others. We recommend you experiment with settings in the JBL QuantumENGINE to find the best match for your unique gaming style.Was this helpful? Thank you for your feedback!