How To

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How To

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  • What is the diameter of the speaker unit inside the AKG N60NC and N60NC Wireless?
    These two models have 40 mm speaker units.
  • What is connect+?
    JBL Connect+ can wirelessly link more than 100 JBL Connect+ enabled speakers together to amplify the party
  • What if my game doesn’t support surround sound?
    No worries! You have two options—you can either plug the headset in with the included 3.5mm plug OR simply turn JBL QuantumSURROUND off within the JBL QuantumENGINE.
  • What HDCP version is featured in the AVR and BDS models?
    All AVR models up to and including 151S, 161S and 171S feature HDCP version 1.4. (High-bandwidth Digital Content Protection). This is also true for BDS 280, 580, 280S and 580S. It is not possible to update to version 2.2 with any software/firmware update, as this requires a hardware change. Future models may feature version 2.2, made for UHD/4k content.
  • What happens if you have multiple JBL LINK speakers, will all react to "Hey Google" or "OK Google"?
    All speakers are set to react when you use the keywords to interact with Google. To eliminate multiple speakers talking at the same time, using the "Microphone Mute" button will stop the speaker from reacting to the keywords.
  • What else can I do with the QuantumENGINE?
    You can adjust equalizer, RGB LED effects, calibrate Quantum ONE headtracking, change microphone settings and update the headset's firmware.
  • What do the leds indicate on my JBL Boombox?
    Power button, no light: Product is OFF. Power button, constant light: Product is ON. Power button: constant white, when no Bluetooth device connected. Power button, flashing blue in Bluetooth pairing mode. Power button, constant blue light: Bluetooth connected. Battery indicator LEDs: Five LEDs show battery level. When charging, the blinking LED shows how far charging has progressed. When fully charged, the LED lights will turn off. JBL Connect button flashes white in connection mode. When connected: constant light.
  • What do I need to create a 5.1 wireless surround system with my OMNI BAR+?
    All products must be on Wi-Fi 5GHz network, and you need two additional OMNI+ speakers of the same model (2 x OMNI 20+ for example) to create 5.1 wireless surround sound.
  • What does the Sound Calibration function do?

    The calibration sound setup process ensures the soundbar delivers the best 3D surround effects for any interior and room layout.

  • What does the Audio Sync function do?

    Sometimes, when the soundbar is connected to a digital TV, the audio may not synchronize with the video. If the video is behind the audio, adjust the audio delay time to match the video.

    You can set the audio delay time between 0 msec and 250 msec.

    Note: The audio delay time you specify may not be exact, depending on the played content.

    The audio sync function will not resolve instances where the video is ahead of the audio.

  • What can you do with JBL QuantumENGINE software?
    You can adjust equalizer, RGB LED effects, change microphone settings and update the headset's firmware.
  • What can I do with the Connect app?
    It is possible to rename the Bluetooth name of the primary connected device and set the Party or Stereo mode. If a firmware upgrade is available for any Connect, Connect+, or Partyboost compatible speaker, this can be installed through the JBL Portable app. Only identical products can be set to stereo mode. Please note that, even though you can pair a Boost TV with JBL Connect, you cannot control this from the JBL Connect App
  • What can I do with the Amazon Alexa app for my Harman Kardon Allure/portable speaker?
    There are tons of features that you can use with your Harman Kardon Allure spaeker and Alexa app. We advise going to Amazon's own webpage for more assistance with the Alexa app and what you can do with it. https://www.amazon.com/gp/help/customer/display.html?nodeId=201602230
  • What audio codec does the JBL Dive Support?
    The Endurance Dive supports SBC. But the main signal transfer is A2DP, v1.3.
  • What are the two signal cables that are in the SOHO II NC box meant for? One has silver-colored plug, the other one has black-colored plug.
    The silver cable is intended for use with Apple sources. The black cable is intended for use with Android/universal sources.
  • What are the two openings at the back of the Soundgear used for?
    These are bass tuning canals, used to provide full sound.
  • What are the requirements for using Harman Kardon Allure speaker?
    There are a couple of things that you will need to install your Harman Kardon Allure speaker. 1. Amazon account (US, UK or Germany are the only ones supported now). 2. An Android device (Android 6.x and up) or Apple device (iOS 9.3 and up). 3. A Wi-Fi network with UPnP enabled. 4. Our HK Alexa setup app from the App store. If you have met all the criteria for installing your new Harman Kardon Allure speaker, then you are ready to enjoy a voice-activated speaker and great music!
  • What are the details for HDCP 2.2?
    HDCP (High Definition Copy Protection) 2.2 will become mandatory for 4K/UHD content only. First source should be the 4K BD player announced at IFA for spring 2016 from Samsung. In case of HDCP 2.2, the whole chain needs to be compatible to work from source to AVR to TV. If one of the devices in the chain is not HDCP 2.2-compliant, the player will downscale the content to 1080p. No black screen. This is the theory, anyway. HDCP 2.2 is copy-protection, so it does not decode the signal, but is concerned with preserving the content from being copied and distributed on the internet. The problem of HDCP 2.2 is that it is hardware-based, and not software-based, so there is nothing we can do on our existing models, like any other AVR manufacturer or TV. Please note that self-produced 4K material is no problem, since self-produced material has no digital HDCP copy protection. Only streamed material and UHD-Blu-ray will not work, since the HDCP protection will stop the signal in the receiver.
  • What's in the box? 

    Your JBL Quantum 200 includes the headset, a PC audio splitter, QSG l Warranty Card l Warning Card, and a microphone windshield.

  • What's in the box
    Your JBL Quantum 100 includes the headset, a detachable microphone, QSG l Warranty Card l Warning Card, and a microphone windshield.
  • WAVE/VIBE BEAM 2: Software Update Release Notes

    WAVE/VIBE BEAM 2

    Software Update Release Notes

    ------------------------------------------------------------------------

    Version:  3.9.0

    Release Date: April 8th, 2025

    Release Media: OTA (over the air) Automatic Update through JBL Headphone App

     

    What’s New

    1. Fixed BT disconnect issue with mobile devices with specific characters in BT name

     

  • Waterproof Information (IPX7)

    This unit is IPX7 rated, which means that you can submerge the unit in water as deep as 3 feet (1 meter) for up to 30 minutes.

    IPX7-icon.png
  • Voice Assist Information
    To activate the voice assistance, press and hold the center button on the RIGHT ear for 2 seconds until you hear your music stop. You will be able to speak to VA through your headphones and it should comply with your command.
     
  • UA Train Headphones: TalkThru Technology
    Talk Thru technology allows you to clearly hear others for quick conversations without removing your UA Train headphones. To activate TalkThru mode, press the UA logo on the RIGHT ear for 1 second. You will hear your music level lower when TalkThru Technology is engaged. To revert back to normal volume, simply press the UA logo again. (Please note TalkThru does not function when using cable connection.)
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