Finding the software version

1. Press and hold the 'Volume-' and 'Bass Boost' buttons for 5 seconds.
2. A voice will start prompting numbers which indicates the current software version.

NOTE: Apple IOS users are not able to find their MAC address in Google Home app due to privacy policies in the USA and European market.

We advise setting up your device on a less secure network. Log into the router and retrieve the MAC address for your device then add it to your preferred network.

Instructions below are for Android only

1. Open your Google Home app 
2. Enable Bluetooth  on your device.
3. Enable Location service  on your Android device.
   1. Remember to "Allow" Google Home to view your location while using the app (You are asked during setup of the Google Home app).
   2. In case you denied access go to Settings  Apps  Google Home  Permissions  Allow to view Location.
4. When you at selecting the Wi-Fi network from the list of available networks, before tapping on your network you need to get the MAC address.
   1. Tap  the  located top right corner.
   2. In the pop-up menu press "Show MAC address" Write down the MAC Address.

You can now add the MAC address to your local Wireless router or system if your configuration requires this before installing the device on your network.

Finding the MAC address after speaker is installed

1. Open your Google Home app .
2. Tap on  to view your home.
3. Find your room .
4. In the top right corner tap Settings icon .
5. ​Scroll down to the bottom of the screen. You will see some system information and the MAC address as well.

Place both ear pods in the charging box, while the charging box is plugged into a power source. Press and hold the button on the Right pod for about 5 seconds. The LED on the pod will turn off and then turn back on again. This restores to factory defaults. (Please note that charging must take place for reset to work.) It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.

In Power On mode, press and hold 'Volume+' together with 'Play/Pause' for more than 2 seconds. The speaker will power off and is now reset.

If you have two of the same model Google Assistant speakers, you can create a stereo speaker system.

How to create a stereo pair...

1. Open the Google Home app
2. Find the speaker you want to setup in stereo pair
3. Find the speaker/room
4. Tap on Settings
5. Go to Sound Settings
6. Find the Speaker pair
7. You are now entering the setup page Tap
8. Find your speaker under the Pair with list and tap.
9. Move the speaker to be Left or Right side and press
   1. You can tap on Play sound to identify which speaker it is.
10. Find a name for your Stereo pair
11. It takes a minute to complete the setup.
12. When the configuration is done it will say Ready
13. Press Done

You have now completed the setup and created a Stereo pair sound experience.

NOTE 1:  This is only possible with two of the same speakers.  If they are not identical (Example: Citation 100 & Citation One), setting up a stereo pair will not be an option.

NOTE 2:  It is possible to make a stereo pair of a Mk1 with a Mk2. Setup as normal.
Airplay from the Mk2 will not be available.

NOTE 3: It is only possible to use Chromecast and Bluetooth in stereo, Airplay will be mono (and should be grouped in iOS Airplay menu.

 

In our latest update for Citation, we added a couple of new features.
We are going to talk about our new programmable preset feature.

With this feature, you can add a voice command such as "Turn off the lights in the Bedroom" or "Play my playlist Rock road classic" without using your voice.
Once you have recorded the action, you will see an icon on your Citation display. Tap on this specific recorded command, and the Citation will do all the magic for you!

Enough of what it can do, let us create a preset:

1. Scroll down on your Citation Display to you see "Voice presets."
2. Press on the + sign.
3. Say your command: Play Radio FM
   1. Do not use "Hey or OK, Google at this point."
4. Press the "V" icon after the command is finished.
5. Select an icon.
6. Your Preset is now ready, tap it to give it a try.

To delete any presets.

• Press and hold down the preset.
• A menu will appear, hit the "TRASHCAN" icon.

Bluetooth Pairing

1. Press the button on the Partybox to start the pairing process.
2. Grab your device.
3. Go to settings --> Bluetooth --> Enable Bluetooth -->
4. Find the Partybox speaker you want to establish a Bluetooth connection to.

        

5. You now have a successful connection and can stream your favorite music.
   1. NOTE: It is only possible to have two devices connected at the same time and if you want to listen through the second Bluetooth device then stop the current one from playing and use the second device.
   2. To stop Bluetooth broadcasting then insert a USB device.

To control the Light show on your JBL Partybox device, simply press the dedicated "Light show" button located under the Bluetooth icon. There are 3 different light shows available when toggling through them, select your favorite one and have a blast. There is no app developed to control or modify these settings, all settings have to be done on the Partybox device.

To connect any device to your headphone, please follow these steps below:

1. First, hold the power ON/OFF button down for >5 seconds.
   1. The status light will pulse white when the headphones are in pairing mode.
2. Next, release the power ON/OFF button.
3. Next, go to the Bluetooth settings on your source device (Smartphone, tablet, etc.).
4. Find the Mark Levinson No 5909 headphones in the Bluetooth list, and tap to connect.
5. A solid white light indicates that you are connected to the headphones.

Enjoy your sound experience!

Citation One and Citation 100

1. Press the Bluetooth icon. Located on the top panel.
2. Go to -menuMake sure Bluetooth is 
3. Find your Citation speaker and connect.

         

4. You are now connected and ready to play music over Bluetooth, Enjoy!

Citation 300, 500, Bar and Towers

1. Swipe up on the display to find Bluetooth icon.
2. Tap Icon will light up Go to -menu Make sure Bluetooth is
3. Find your Citation speaker.

        

4. You are now connected and ready to play music over Bluetooth, Enjoy!

You can enjoy streaming your favorite music over WiFi to your JBL BAR 5.1 Surround by adding it to your network.

Connecting to WiFi

• Turn on your soundbar.
• Download the Google Home app to your phone.
  • Available on Android and Apple.
• Enable Bluetooth, Location services on your Android device.
• Enable Bluetooth on your Apple device.
• Open Google Home app
• Follow the instructions given in the app.

You are now connected to your WiFi network and can enjoy streaming music to your system.

You can enjoy streaming your favorite music over WiFi to your JBL BAR 9.1 Surround by adding it to your network. Turn on your soundbar. Download the Google Home app to your phone. Enable Bluetooth and Location services on your device. Open Google Home app Follow the instructions given in the app. You are now connected to your WiFi network and can enjoy streaming music to your system. The soundbar will now be able to automatically update, to make sure the performance is the best at all times.

TV Connection HDMI (ARC)

 

1. Connect your HDMI cable (included in the box) to your TV.
2. Locate your TVs HDMI ARC (Audio Return Channel) port.
3. Find the HDMI OUT on the back of your Enchant 800 or 1300 Soundbar.
4. Now enjoy watching TV and listen to great audio through your Enchant soundbar.

Optical connection

1. Connect your Optical cable (included in the box) to your TV.
2. Find the Optical OUT connection on your TV.
3. Locate the Optical IN on the back of your Enchant soundbar.
4. Enjoy sound through the optical connection.

Using the HDMI Inputs

1. Find an HDMI Cable for your other devices.
2. Use the HDMI inputs on the Enchant Soundbar.
   1. NOTE: Enchant 800 only have one HDMI input port and Enchant 1300 has three HDMI input ports.
3. Switch source using your Remote control or pressing the source selector button.
4. The display on your Enchant device will show which HDMI input you are on.
5. Enjoy watching or playing through your Enchant Soundbar.

 

To successfully connect the JBL Wireless Microphone Set to a Partybox, connect the supplied 6.3mm jack dongle to the Partybox's Microphone Input. Now turn on the dongle and the Partybox. The dongle's Power button light should stay lit, if the light turns off or does not stay lit it is off and needs to be charged with the provided USB cable.*

Now turn on one or both microphones as required and increase the Mic volume and gain to the desired level. The LED screen will show a channel number 'CH-1', 'CH-2', etc. The channel number is not changeable manually, and may change between power cycles, but all channels will connect automatically to the dongle. If the LED screens do not show a channel number, the batteries in the microphones need to be replaced.

*Charging the dongle while in use is not recommended and will likely cause unwanted interference.

1. Open the Google Home app 2. Select the LINK VIEW 3. Select SETTINGS. 4. There is a line that says Paired Bluetooth Devices. 5. When you select it, it gives you the option to ENABLE PAIRING MODE. 6. Use your voice - "Hey Google, Open Bluetooth" and LINK VIEW will enable Bluetooth connection. You can disable Bluetooth using "Hey Google, Close Bluetooth" Once you have enabled Bluetooth pairing mode on your LINK VIEW, simply go into your Bluetooth settings menu on your mobile device and connect.

With a short press of the dedicated Bluetooth button on the underside of the right ear cup, it powered on and enter the pairing mode.
 

Connecting a Bluetooth device for your Enchant Soundbar

1. Make sure your Enchant soundbar is turned on by pressing the power button
2. There are two ways to enter Bluetooth pairing mode on your Enchant soundbar.
   1. Press the dedicated source button on top of your Enchant soundbar
   2. Press the source button until you see "Bluetooth" in the front of the Enchant display. Below is the order when using the source button (note that on Enchant 800 there is only 1 HDMI)

                  

3. The second option is to use the Remote control included with your Enchant soundbar.
   1. Press the "BT" button on your Remote control.
   2. The display will show "Bluetooth pairing"

                      

4. Now that your Enchant soundbar is in pairing mode it is now time to grab your mobile device.
5. Go to Bluetooth settings.

6. Press the enable Bluetooth button.

7. Select the Enchant soundbar and connect with Bluetooth.

You can now stream any music from your favorite device directly to the Enchant soundbar, ENJOY!
 

Our FLIP 5 speaker is an "All-weather companion," and sometimes it can get dirt and other substances on it. Clean your speaker under lukewarm water from your water tap, and use a microfiber cloth to remove stains. Do not use any alcohol or other to remove stains and dirt. Do not charge your product while the charging port is wet; make sure it is dry before you connect it to a charger. Contact our Customer support if you need more advice.

You can clean it by wiping it gently with a damp cloth. Take extra care not to let water get into the speaker chamber, as it will damage the speaker drivers.

Use a clean cotton swab slightly moistened with alcohol to:

1. Remove earwax and dirt from the ear tips on your earbuds.
2. Clean the charging pads and ports on your earbuds and in the charging case respectively. Then use a dry and soft cotton to rub down the dust and lint.
3. Clean the grooves on the cover and at the bottom of the charging case.

After cleaning, make sure the charging case and earbuds are dry before putting the earbuds back into the charging case.

TIP: We recommend that you repeat this operation every few weeks or so to keep your headphones clean and to not affect the charging speed and quality.

So your Pulse 4 got dirt on it, or even fingerprints, and you want to show off the device the best way possible.
Keep reading this article, and we will instruct you on how to clean the glass and device.

How to clean your speaker

• Dirt and stains on your speaker can be cleaned under lukewarm running tap water.
• Use a soft cloth, preferably cotton, to clean the glass and to remove fingerprints. Hold the top part to avoid adding more prints to the glass part.

Remember not to charge the device while it is still wet. The charging port needs to be completely dry before charging.

Contact our Customer support for more help and advice to keep your speaker top-notch!

To clean your headphones, please follow the instructions below:

1. Clean earpads and headphones with a soft, slightly damped cloth.
2. Do not soak, submerge or allow moisture to enter near drivers and cable jacks.
   1. Earpads and cables can be purchased if worn out at www.Marklevinson.com.
3. Use a polishing cloth to wipe down after use to remove fingerprints etc.

Please keep them in the provided hard traveling case when not using the headphones to protect them from dirt and other substances.
 

To find out the software version, press and hold the [VOL- ] and [SOURCE] buttons simultaneously.  The software version will scroll across the front display.
 

To check the firmware version:
Press and hold the 'Preset 1' & 'Preset 5' buttons for more than 10 seconds.

The battery is charged using an included USB-A to USB-C USB fabric cable. It will be fully charged for 2 hrs. Note, this cable is only for charging the battery, it will not deliver audio.

To charge, plug in the USB-C Connector and connect to a USB-C port (or USB-A port using the included adaptor).

Please note: you cannot listen while charging.
 

To deliver 65W PD charging to your laptop, you will need a USB-C to USB-C cable supporting minimal 3A current.
To deliver 100W PD charging to your laptop, you will need a USB-C to USB-C cable supporting with E-Mark and supporting 5A current.

To enjoy the wireless charging feature for your InfinityLab power bank, below are the instructions on how to activate it.

1. Press the power button (located on the front side, next to the battery indicator).
2. Place your device on top of the power bank.
3. The LED indicator on the side of the power bank will light up, indicating that the product is "charging."

Ensure that your InfinityLab power bank is charged, then press the power button to trigger charging.
If nothing happens, please try to charge your power bank with a different charger and check the charging indicator next to the power button to see if the LEDs lights are blinking.

If it still doesn’t work, please contact our customer service team for help. 

You might have to add a USB extension dock to get the JBL Quantum 350/600/800/810 dongle as close to the headset, or place the common sources of interference (e.g. routers, Wi-Fi speakers etc.) as far from the JBL Quantum 350/600/800/810 dongle.

• Always have clear line of sight between your Bluetooth device (speaker, headphones etc.) and source device (Smartphone/tablet/PC etc). Be aware of obstacles in front of your devices.

• Try to shutdown other products that have Bluetooth, but are not being used. They are often the reason for interference even though they are not being used.

• Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection.

• Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.

• Bluetooth signals cannot travel through water, which includes the human body. Make sure with wireless headphones to keep your source device and the receiver on the same side of your body.

• Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.

In the Google Home app, go to device settings and set up your home address again. The home address is where the Oasis sets its time zone. If changes are made, it may be necessary to reboot the speaker. Remove and reinsert the power cable to ensure that the changes take effect.
 

Sometimes you need to change settings such as changing EQ to match the content you are watching or adjusting the bass level.

1. Grab your Remote control.
2. Press and hold the "HOME" button down, an overlay on the right side of the screen will appear.
3. This is our quick settings menu.
4. Go to Settings --> Sound --> Select EQ Mode
5. Hit the back button Arrow icon a couple of times until you are back at what you are watching.

With the Quick settings menu, you don't have to stop and leave the app or content you are watching, its very simple, and easy to use!

The InfinityLAB charger has "smart power distribution" feature, it's smart enough to know how to allocate power, depending on which devices are plugged in.

Take 65W charger as an example:
If plug in only 1 USB-C device to this charger, the USB-C port can deliver max. 65W PD fast charging.
If plug in one USB-C device and one USB-A device simultaneously to this charger, the USB-A port can deliver max.15W fast charging, and the USB-C port can deliver max. 45W PD fast charging.
 

JBL Quantum 400 and ONE are compatible with USB C to A cable to enjoy PS4 console with RGB Lighting on, and Quantum 600 and 800 with wireless-enabled by USB dongle also gives lighting moment on PS4 console games.

*NOTE that RGB will not light up when connecting with 3.5mm cable to any device (PC, Console, Mobile, etc.) because the cable doesn't have power enough for the RBG lighting.

 

The speaker uses 4 x 15W when running on battery. You will hear a slight lower bass performance, compared to being connected to AC power.

An OR300 weighs 42 g per earpiece.

Up to 2 source devices can connected at the same time.

You can connect 2 smart devices ( iOS or Android ) simultaneously by Bluetooth. One when connecting via AUX cable.

You can connect 3 smart devices ( iOS or Android ) simultaneously by Bluetooth. One when connecting via AUX cable.

Three devices can be connected to Go + Play BT/Wireless at the same time. You can easily take turns when playing music from 3 connected devices by pressing play on one of them. If you press play on the second of the connected devices, the first one will be interrupted and the second will start playing, and so on. If you want to connect a 4th device, you'll be required to disconnect one of the connected devices first.

If no fans or Air Conditioning are being used to cool the No. 536 amplifiers there should be 2U rack spaces vertically between No. 536 amplifiers

You should expect up to 8 hours of playback time on a fully charged battery.

You should receive up 10 hours of audio playback. (varies by volume level and audio content)

The Everest 110 should receive 8 hours of audio playback on a full charge. However, depending on the volume level at which you listen to your music at, this can decrease the battery life faster.

Up to four headsets can play simultaneously. For each additional headset, hold the pairing buttons on both transmitter and headset for 5 seconds, then release. Now switch the transmitter off and on again with the pairing button, and the connection is active.

The BDS -75 and -77 models support 2000 files and 10 folder levels on DLNA.

The Vi Personal Trainer is pre-fitted with the size small fin and comes with two additional fin sizes. To get accurate ratings on your heart rate, you'll want to find the fin that fits most comfortably. The Vi also comes pre-fitted with the size medium ear tip and comes with four additional tip sizes. (XS, S, M, L)

The N40 comes with 4 sizes in the packaging. (XS, S, M, L)

The N20LT features 4 ear tip sizes: X-S, Small, Medium, Large

The JBL Live 100 comes with 3 different ear tip sizes (S, M, L)

The UA Sport Wireless Flex has size 3 (wingless) and the larger size 5 (winged). It also features three sizes of the small, medium, large inner ear tips. The unit comes with the size 5 Medium in ear tip on the unit out of the box.

The E15 headphones come with three sizes of ear tips: S, M, L which accommodate most ear sizes.

Our Multi-Connect feature supports up to two devices, to be connected at the same time. But only one device can play at a time.

They support up to 8 paired devices without reset.

As a stand-alone soundbar, the product can support 5.0.2 channels. When connected to the optional Citation Sub or Citation Sub-S, the product can support 5.1.2 channels.

It is also possible to have physical rear surround channels by connecting the optional Citation Surround.
 

You can have several source paired, but only one active at the same time.

Up to 3 devices can be paired to the BOOST TV at one time.

All three devices supports up to 3 Bluetooth connections at the same time. However, only one can play music while connected, if one of the other paired devices starts playback, it will interrupt the music that is currently playing, and begin playing from the second or third connected device.

You can have two connectecd devices at the same time.