I have downloaded the remote app for my BDS, but I still cannot control the BDS with my smartphone. What is wrong?

Support Overview / How To / I have downloaded the remote app for my BDS, but I still cannot control the BDS with my smartphone. What is wrong?

I have downloaded the remote app for my BDS, but I still cannot control the BDS with my smartphone. What is wrong?

Please make sure that your BDS is connected to the home network router also used by your smartphone.
Applies to:

Can’t find what you’re looking for?

Call us

Call us

To speak to our customer service specialist

1800-102-0525

Mon to Sun 10 AM to 7 PM IST

message

Message Us

Chat with a support agent via Whatsapp at:
91 70658 44446

Mon - Sun: 10:00 am - 7:00 pm (IST)