JBL Link 10
Voice-activated portable speaker
Sold from 2017 until now
Getting started with your JBL Link 10
Documents & Downloads
Product Specifications
- Output power (W)
- 2 x 8
- Dimensions (cm)
- 8.6 x 8.6 x 16.9
- Dimensions (in)
- 3.38 x 3.38 x 6.65
- Weight (kgs)
- 0.71
- Weight (lbs)
- 1.56
- Bluetooth version
- 4.2
- Battery capacity (mAh)
- 4,000
- Charging time (hrs)
- 4
- Maximum music playing time (hrs)
- 5
- Chromecast Built-in
- Yes
- Google Assistant
- Yes
- Multi-room Support
- Yes
- Wi-Fi
- Yes
- Auto-power off
- Yes
- Bluetooth
- Yes
- Waterproof
- Yes
- Wireless
- Yes
Immersive JBL sound with the Google Assistant
The JBL Link 10 is a voice activated portable speaker with Wi-Fi and Bluetooth® enabled that delivers immersive stereo sound. It has the Google Assistant built-in. It’s your own personal Google. Always ready to help. You can ask it questions. And tell it to do things. The more you use it, the more useful it gets. Just start with “Ok Google” – a simple voice request triggers your JBL Link 10 to play music, podcasts or radio from services like Google Play Music, Spotify, Pandora and more. This compact speaker is powered by a 4000mAh rechargeable Li-ion battery that offers up to 5 hours of continuous, high-quality audio playtime. Featured with durable, waterproof fabric materials, JBL Link 10 is ready to outlast all your adventures. And with the Chromecast built-in, you can instantly start streaming to JBL Link 10 from your favorite music apps.
FAQs & How-Tos
-
Was this helpful? Thank you for your feedback!
-
NOTE: Apple IOS users are not able to find their MAC address in Google Home app due to privacy policies in the USA and European market.
We advise setting up your device on a less secure network. Log into the router and retrieve the MAC address for your device then add it to your preferred network.Instructions below are for Android only
- Open your Google Home app
- Enable Bluetooth on your device.
- Enable Location service on your Android device.
- Remember to "Allow" Google Home to view your location while using the app (You are asked during setup of the Google Home app).
- In case you denied access go to Settings Apps Google Home Permissions Allow to view Location.
- When you at selecting the Wi-Fi network from the list of available networks, before tapping on your network you need to get the MAC address.
- Tap the located top right corner.
- In the pop-up menu press "Show MAC address" Write down the MAC Address.
You can now add the MAC address to your local Wireless router or system if your configuration requires this before installing the device on your network.Finding the MAC address after speaker is installed
- Open your Google Home app .
- Tap on to view your home.
- Find your room .
- In the top right corner tap Settings icon .
- Scroll down to the bottom of the screen. You will see some system information and the MAC address as well.
Was this helpful? Thank you for your feedback! -
This video shows how to play music and much more with your Google Assistant. You can practice all of your voice commands on your Harman/Kardon Citation or JBL LINK products.
Was this helpful? Thank you for your feedback! -
- Power on your JBL LINK speaker.
- Verify that you are connected to the right Wi-Fi network on your smartphone.
- Open your Google Home app .
- Enable Bluetooth
- Enable Location Service (Android Only)
- Make sure you have permitted the Google Home app to view your location.
- First option Tap Add Set up device Set up new devices in your home
- Second option Tap X device found Select Home location
- Follow the instruction on screen to add your new JBL LINK speaker.
You are now all set and can enjoy your LINK device!Was this helpful? Thank you for your feedback! -
This video shows how to use a smart speaker that has Google Assistant built-in.
Our LINK series have Google Assistant built-in therefore you can practice your voice commands together with Harman/Kardon Citation or JBL LINK products
Was this helpful? Thank you for your feedback! -
The Checklist
Let us walk-through a list of things needed to ensure every requirement is met.
- Check your mobile device if that is able to connect to same Wireless network.
- Make sure you are within range of your Wireless router.
- Check the Wireless signal on your mobile device, does it have a weak signal then move closer to the router.
- Try both Wireless network bands 2.4GHz and 5GHz in case one of them are failing.
- You will have longer range with 2.4GHz, but less performance and most of the times a crowded network (many devices are using 2.4GHz band).
- You will have less interference with 5GHz and higher performance, however, the range of the 5GHz network has shorter range.
- Try using a different mobile device, if you have one.
- Reboot your Wireless network router and your mobile device.
Wireless Network Extender
Some houses or apartments can be too big for one Wireless network router to cover it all.
Let's talk about the issues that might appear with an Extender network.- Network Extenders that will help cover poor signal in your home, often results in poor connection and low speed performance.
- Often the Network Extender is a low budget device or not suited for having too many devices attached to it.
- Placement of the speaker is crucial as you can put it in a place where it could connect to either main Wireless router or the Extender, that will confuse Wireless network devices.
- To solve this issue, try move the speaker closer to main router or have fewer devices attached to your Wireless Extender.
- In addition, always use 5GHz connection between your Network extender and main router (best solution and performance).
One Wireless Network Name (SSID)
- You may have set the Wireless Network SSID (Wi-Fi network name) to one big Wireless network (With a main router + Extender(s).
- If the JBL LINK device is within range of both Wireless networks (Main router & Extender) then it can get confused with which one to connect to.
- To solve this issue, using two different name for your extended network will help with the performance of the JBL LINK Speaker and Google Assistant request.
Was this helpful? Thank you for your feedback! -
No, since the speaker does not store any information locally. To remove all settings from your stolen device, simply unlink the speaker from your account, and the next time the speaker goes online it will not connect to your account. However, if you have used the command ""Remember this"" feature, please beware of sensitive information, as the speaker will inform you of whatever you have asked it to remember. But after unlinking the speaker, it will forget.Was this helpful? Thank you for your feedback!
-
Switching to a new Wi-Fi network
- Make sure your mobile device is connected to the same Wireless Network as your speaker.
- Open your Google Home app
- Go to Settings
- Tap on Wi-FI Forget Network
- The current configuration is now forgotten.
- In your Google Home app, you are forced back to the "Home Screen" and need to setup the device again.
- Tap on
- Find Add Set up device Set up new devices in your home
- Follow the instructions given to add the speaker to your Wi-Fi network.
Lost connection or changed settings
- Open the Google Home app
- On the home screen, tap on AddSet up device Set up new devices in your home
- Follow the instruction provided.
- Remember that your current room name is the same as before, as well as other settings made for the speaker. You are only switching to a new Wi-Fi.
- In addition, you can click on Discovery in the bottom menu of the Google Home app.
- Tap on the Setup The Card information would show your old speaker name. However, you can continue setting up the device following the instructions.
Was this helpful? Thank you for your feedback! -
All speakers are set to react when you use the keywords to interact with Google. To eliminate multiple speakers talking at the same time, using the "Microphone Mute" button will stop the speaker from reacting to the keywords.Was this helpful? Thank you for your feedback!
-
Getting started with the checklist
- A JBL LINK device(s).
- Latest version of the Google Home app installed on your mobile device.
- Latest version of the Google app (Android only) installed on your mobile device.
- A Google Account (you can create one online via Google).
- A mobile device with either iOS or Android support.
- Must have iOS 10 or higher
- Must have Android 5.0 and higher
- There is no support for PC set up.
- An internet connection from your local ISP (Internet Service Provider).
- Your Wireless Network must secured with WPA2 Encryption (Enterprise mode NOT supported).
- Availability and performance of certain features, services and applications are device- and network-dependent and may not be available in all areas; subscription(s) may be required, and additional terms, conditions and/or charges may apply.
Wi-Fi requirement
- Wi-Fi routers must have Encryption enabled to install JBL LINK speakers (WPA2 etc).
- Wi-Fi Extenders need to feature support of Multicast forwarding and UPnP.
- Always use 5 GHz Wi-Fi for best performance and less interference.
- For routers that have 2.4G Wi-Fi support only, make sure that they are using channels 1, 6 or 11 only.
Was this helpful? Thank you for your feedback!
Images & Videos
Can’t find what you’re looking for?
Call us
To speak to our customer service specialist
1800-102-0525
Mon to Sun 10 AM to 7 PM IST