JBL BAR 1300

Documents & Downloads

FAQs & How-Tos

24 results

Sort

Page size

BAR 1300/1300X: Software Update Release Notes
BAR 1300/1300X

Software Update Release Notes

------------------------------------------------------------------------

Version: V 24.33.31.80.00
Release Date: August 20, 2024
Release Media: OTA (over the air) Automatic Update

What’s New
1. Improve rear speaker charging performance when docked
Version: V 24.17.71.80.00
Release Date: May 10, 2024
Release Media: OTA (over the air) Automatic Update

What’s New
1. Improve calibration flow.
2. Add Amazon HD music support in JBL ONE app
3. Improve HDMI eARC/ARC compatibility
------------------------------------------------------------------------

Version: V 22.47.35.80.00

Release Date: November 29, 2022

Release Media: OTA (over the air) Automatic Update

What’s New
1. Optimize the charging experience for the detachable surround speaker
2. Improve sound bar HDMI compatibility with TV
3. General software and performance improvements
Was this helpful? Thank you for your feedback!
Can I create my own custom equalization settings?
Yes!
By using the JBL ONE app, you can change the equalization settings of your speaker/soundbar to fit your personal taste by adjusting the settings of each frequency to create your personalized EQ:
- BASS: Adjust the lower frequency sounds, such as bass or a kick drum.
- MID: Adjust the mid-frequency sounds, such as human speech.
- TREBLE: Adjust the higher frequency sounds for clarity.
Was this helpful? Thank you for your feedback!
Can I use the speaker/soundbar without the App?
Yes, however, the JBL ONE App gives you another level of control over the speaker/soundbar.
Through the App, you can personalize the performance, such as:
- Customizing EQ settings
- Setting up our new feature called: My Moment
- Connect your favorite streaming music services.
Was this helpful? Thank you for your feedback!
How can I get a software update?

Once the speaker/soundbar is connected to the network, software updates will automatically be sent to the speaker/soundbar through Wi-Fi or the internet, if available

Was this helpful? Thank you for your feedback!
How can I get further technical service?

In the JBL ONE App:
(1) Go to My Products, select your product
(2) Select Support tile
(3) Under General, select Product Support

Was this helpful? Thank you for your feedback!
How do I fix AirPlay not streaming music to my speaker/soundbar?

If you cannot stream music with AirPlay, use the JBL One App;
(1) Go to Settings.
(2) Select 3rd Party Service.
(3) Select the Airplay tile.
(4) Select Reset AirPlay.

Was this helpful? Thank you for your feedback!
How do I rename my device?

(1) Select the JBL device you want to rename
(2) Navigate to the Support tile and select "Rename My Product."
(3) Press the current name and type in the new name
(4) Press SAVE

Was this helpful? Thank you for your feedback!
How to adjust the Dolby Atmos level?

You can adjust the amount of audio coming from the upfiring speakers by pressing the "ATMOS" button on the Remote control and switch between middle (default), high or low.

Was this helpful? Thank you for your feedback!
How to do the surround speaker calibration?
There are two steps in the calibration
1. Place the surround speakers beside your seating position and press the CALIBR button on the remote control. Follow the instruction to start the 1st calibration
2. After the 1st calibration done, place the surround speakers in your desired location and press CALIBR on the remote control to start the 2nd calibration
Was this helpful? Thank you for your feedback!
How to find the MAC address
NOTE: Apple IOS users are not able to find their MAC address in Google Home app due to privacy policies in the USA and European market.
We advise setting up your device on a less secure network. Log into the router and retrieve the MAC address for your device then add it to your preferred network.
Instructions below are for Android only
1. Open your Google Home app
2. Enable Bluetooth on your device.
3. Enable Location service on your Android device.
  1. Remember to "Allow" Google Home to view your location while using the app (You are asked during setup of the Google Home app).
  2. In case you denied access go to Settings Apps Google Home Permissions Allow to view Location.
4. When you at selecting the Wi-Fi network from the list of available networks, before tapping on your network you need to get the MAC address.
  1. Tap the located top right corner.
  2. In the pop-up menu press "Show MAC address" Write down the MAC Address.
You can now add the MAC address to your local Wireless router or system if your configuration requires this before installing the device on your network.
Finding the MAC address after speaker is installed
1. Open your Google Home app .
2. Tap on to view your home.
3. Find your room .
4. In the top right corner tap Settings icon .
5. Scroll down to the bottom of the screen. You will see some system information and the MAC address as well.
Was this helpful? Thank you for your feedback!