JBL Wave 100TWS

JBL Wave 100TWS

True Wireless In-Ear Headphones

Sold from 2021 until now

Getting started with your JBL Wave 100TWS

Getting started with your JBL Wave 100TWS

Quick Start Guide

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Product Specifications

Weight (g)
46.3
Driver size (mm)
8
Driver sensitivity at 1kHz/1mW (dB)
105.5
Dynamic frequency response range (Hz)
20 Hz – 20 kHz
Impedance (ohms)
16
Number of drivers per ear
1
Charging Case Weight (g)
36.1
Charging Case Weight (oz)
1.3
Earpiece Weight (g)
10.2
Earpiece Weight (oz)
0.4
Bluetooth profiles
A2DP 1.3, AVRCP 1.6, HFP 1.7
Bluetooth frequency
2.4 GHz – 2.4835 GHz
Bluetooth transmitted modulation
GFSK, π/4-DQPSK, 8-DPSK
Bluetooth transmitter power
0 - 10dbm
Bluetooth version
5.0
Charging time (hours from empty)
2
Maximum play time (hours)
5
Bluetooth
Yes
Charging cable
Yes
Remote control on ear cups
Yes
Voice Assistant integration
Yes
Built-in Microphone
Yes
Charging case
Yes
Hands Free Call
Yes
Rechargable battery
Yes
True Wireless
Yes
Wireless
Yes

Simple, smart, everyday fun!

Great sound, no-frills and no-wires? Simple: JBL Wave 100TWS. Powered by JBL Deep Bass Sound, these true wireless headphones colour your day with up to 20 hours of playback. Total freedom from wires means hands-free calls and full comfort. Immediately paired and independent thanks to dual connect, music, calls and voice assistant can be controlled from the earbud, so you can keep the flow going. Enjoy daily!

The sound of your last concert, for your ears only. Enjoy deep bass powered by the 8mm drivers.
With 5 hours in the earbuds and 15 hours in the case, the JBL Wave 100TWS can keep up with your rhythm all day long.
Immediately paired as soon as they are in your ears, no matter which buds gets there first, the JBL Wave 100TWS can work independently, so that you can save battery power.
Calls and sound are easily managed from the earbuds, as is the access to your device's voice assistant.
Ergonomically shaped, the JBL Wave 100TWS fit gently in your ears even after hours of listening pleasure. The ear tips in 3 sizes ensure a perfect seal for extra comfort and sound clarity.
They go where you go. Small and lightweight in and out of the case, the JBL Wave 100TWS easily fit in your pocket.

FAQs & How-Tos

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  • It is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.

    If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
    You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
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    Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
    cleaning-earbud-contact-points.png
    Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
    cleaning-charging-case.png
    Repeat until the contact points are visibly clean, and charging should work as designed.

    Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
    This procedure can be performed on all TWS earphones and cases.
  • If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using.

  • • Always have clear line of sight between your Bluetooth device (speaker, headphones etc.) and source device (Smartphone/tablet/PC etc). Be aware of obstacles in front of your devices.

    • Try to shutdown other products that have Bluetooth, but are not being used. They are often the reason for interference even though they are not being used.

    • Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection.

    • Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.

    • Bluetooth signals cannot travel through water, which includes the human body. Make sure with wireless headphones to keep your source device and the receiver on the same side of your body.

    • Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.
  • Double-tap the button on the right earbud, then on the third tap - press and hold the button for more than 5 seconds (until the unit shuts off). 
    This restores the earbuds to the factory defaults.
    TWS must be connected to perform the reset, so neither of the earbuds should be off or in the charging case.
    It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.
  • The two earpieces of your TWS headphones should normally be connected together without issue.  However, if they are no longer paired to each other, please follow these steps, in order.
    1. Forget/unpair the headphones on your device.
    2. Manually pair the two earpieces together following the "Manual Pairing Left & Right" instructions in your Owner's Manual/Quick Start Guide.
    3. Pair the headphones to your device and see if this resolves the problem.
    4. If manual pairing does not fix the problem, forget/unpair the headphones on your device again.
    5. Initiate a Product Reset to reset the earbud’s Bluetooth connection.
      • Note that RESET will wipe all previous settings and pairings, so it will be necessary to pair your headphones with your devices again
      • Follow the Product Reset instructions in your Owner's Manual/Quick Start Guide.
      • Manually pair the 2 buds together again, as you did in step 2.  This additional step is necessary because, by default, the reset procedure does not automatically pair the two ear pieces together, but it does wipe all previous settings and resets the internal processor, so it is necessary to manually pair the two ear pieces together again.
      • Pair the buds to your Source Device.

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