How To
How To
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Our Control X Wireless speaker has two different patterns for switching on, when using either battery or AC power. When using battery, turning on one speaker in either stereo mode or association mode (4 speakers connected), all will turn on simultaneously, no matter which is primary or secondary. When connected to AC power, switch on the primary speaker in stereo or associated mode, and the secondary speakers will follow. If you have associated speakers stereo or 4 speakers connected, then you have to press primary speaker's power button for more than 2 seconds, then the primary will send signal to secondaries, and they will wake up. It takes approx. 30-60 seconds before all are switched on. If your press it too short (less than 2 seconds), the primary speaker will not "pair" the secondary speakers together. Switch off the primary and start over again.Was this helpful? Thank you for your feedback!
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Do not worry, pairing both devices is easy and quick. Press the "pairing" button on the back of the Omni Bar, then press "pairing" button on the subwoofer. They will start communicating with each other, and when both devices show white light in the LED on the back, that indicates that they are paired.Was this helpful? Thank you for your feedback!
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Some mobile phones, tablet computers or laptop computers will react to the powerful magnetic field from the loudspeaker drive units that are right beneath the top panel. Some have magnetic sensors built in, which means that covers with magnets in the lid can turn the phone ON when the cover lid is opened, and turn it OFF again when the lid is closed. Such phones may turn off if placed on certain portions of the top panel. Other devices are simply sensitive to magnetic fields. You can move the device around on the top of your L8 or L16 speaker, to check if some locations are better than others. The magnetic fields are most powerful near the front panel, where the speaker units are mounted. If you cannot find a location which works, your particular phone, tablet or laptop cannot be used while resting on the top panel of your speaker. There are no reports of damage to any devices because of this phenomenon.Was this helpful? Thank you for your feedback!
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This is most likely due to CEC function. Some our soundbars supports CEC commands from your TV, and if some CEC commands will make the speaker react in a way you do not like, we suggest you disable all CEC functions from your TV. Please note, that your Soundbar will not turn on when your TV is turned on, due to disabling the CEC function.Was this helpful? Thank you for your feedback!
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Check your audio cables and make sure they are secure. Set the volume of the source device (if applicable) to a higher level.Was this helpful? Thank you for your feedback!
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When you are installing new apps or adding content to your LINK BAR, the system may be a bit slower when dealing with multiple things.
Here is a couple of things you should know.- You need a speedy internet connection to download all the content you added.
- Wait for everything to be finished, then you can enjoy the system without any issues.
- Reboot LINK BAR after installing all apps. A fresh reboot can help and enhance performance.
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If you find yourself encountering audio dropouts or interference coming from your surround speakers when they are not docked on the main unit, here are a couple of tips to try to remedy that.
1. Try moving any wireless routers that are near the sound bar further away.
2. Reboot router so it can auto select a new frequency channel, since the sound bar and router may be on the same channel resulting in audible interferences
3. Re-position the surround speakers so they are closer to the main unit.
4. Re-calibrate the surround speakers
5. Adjust the volume on the sound bar and gradually raise the volume, if driven to hard the sound bar speakers can distort
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Yes, rinse it under a faucet or under the shower, but not under full water pressure.Was this helpful? Thank you for your feedback!
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N400NC
Software Update Release Notes
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Version: 4.1.0
Release Date: November 4, 2021
What’s New
- Fixed issue where there was no sound when using earbuds with conference software on pc, i.e. Zoom, WebEx, Skype
- Performance improved
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N5 Hybrid
Software Update Release Notes
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Version: 3.8.0
Release Date: March 15, 2024
What’s New
- Add support for Google Audio Switch
- Stability and performance improvement
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Version: 3.6.0
Release Date: January 15, 2024
What’s New
- Change Max Volume limiter default back to off
- Enhance Silent Mode, Ambien Sound Mode, & Private Call Mode
- Personi-fi function set to off after power cycle
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N9 Hybrid
Software Update Release Notes
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Version: 3.7.0
Release Date: January 15, 2024
What’s New
- Stability and performance improvement
Was this helpful? Thank you for your feedback! -
If you are having difficulty with the noise cancelling feature while on your PS4, please check your side tone setting in QuantumENGINE by connecting your Q800 to your PC. Please note that ANC will not work properly if the mic is on and sidetone is greater than 0. We recommend either muting the mic or change the sidetone in the JBL QuantumENGINE to 0.Was this helpful? Thank you for your feedback!
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