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Returns Policy Infinity

Returns Policy

Buy with confidence. Your satisfaction is 100% guaranteed! To learn more our free and easy returns, please visit this link:

https://www.infinityspeakers.com/returns.html

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Roon support

The Roon controller (DLNA) is not supported, but it is possible to use the Chromecast or Airplay from the Citation Amp to create a room within the Roon app (needs subscription with Roon).

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Sales Tax

In the United States a business must charge sales tax in states where they have a physical presence (a warehouse, store, administrative office, sales office, etc.). When buying direct from Harman or any of our subsidiaries, we are required by law to charge sales tax in the following states where we have a physical presence. All other states are not subject to sales tax.

California
Connecticut
Florida
Georgia
Kentucky
Michigan
Missouri
New Jersey
New York
North Carolina
Pennsylvania
South Carolina
South Dakota
Tennessee
Washington
West Virginia
Wisconsin

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Screen brightness information

If the screen appears dark, try repositioning the Horizon 2 for the light sensor to work to the fullest. In some positions, the Horizon 2 cannot effectively detect the ambient light level in the room.

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Setting Line output fixed or variable

As default the line output is set to Fixed. You can change it to variable in the advanced settings.

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Setting up Multiple Partyboost Speakers in a Group

1. Connect the first Partyboost speaker with your phone and keep music playing (for best results play music on this speaker for more than 20 seconds before proceeding with the next steps).

2. Press the Partyboost button on the first speaker.
3. Turn on the second speaker that you want to connect in Partyboost mode.
4. Now press the Partyboost button on the second speaker.
5. After a few seconds, both Partyboost speakers should connect and play together.
It can take a few seconds after music is started before sound will be heard from both speakers.
This is also the process for connecting more than two speakers in Party mode, simply turn on the other compatible speakers and press the Partyboost buttons.

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Setting up your Partyboost Speakers in Stereo Mode

1. Turn on both speakers.
2. Connect your device to one of the two speakers via Bluetooth.

3. Start streaming music to that speaker (for best results play music on this speaker for more than 20 seconds before proceeding with the next steps).
4. Open the JBL Portable app.
5. Allow the app to detect the single speaker playing music.
6. Once detected, press the Connect/Partyboost button on both speakers.

7. Allow the app to identify both speakers.
8. Click the Partyboost button, you will see the option for Party or Stereo, select Stereo.

Please note: Stereo Mode can only be enabled when 2 of the same speaker model are used.
For example, you will not be able to achieve Stereo Mode with a Flip 5 and Flip 6, only Party Mode.
Also, it is not possible to pair speaker models with Connect and Connect+ together, or pair to speaker models with Partyboost.

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Setup instructions for Android
1. Power on your Harman Kardon Citation speaker.
2. Verify that you are connected to the right Wi-Fi network on your smartphone.
3. Enable Bluetooth
4. Enable Location services
5. Open your Google Home app
  1. Make sure you have permitted the Google Home app to view your location.
6. First option Tap Add Set up device Set up new devices in your home
7. Second option Tap X device found Select Home location
8. Follow the instruction on screen to add your new Harman Kardon Citation speaker.
Still not sure how to connect, then watch this video below:
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Setup instructions for Apple iOS devices
1. Power on your Harman Kardon Citation speaker.
2. Verify that you are connected to the right Wi-Fi network on your smartphone.
3. Open your Google Home app .
4. Enable Bluetooth
5. First option Tap Add Set up device Set up new devices in your home
6. Second option Tap X device found Select Home location
7. Follow the instruction on screen to add your new Harman Kardon Citation speaker.
Still not sure how to connect, then watch this video below:
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Shipping & Delivery Information

Shipping & Delivery Information

We offer FREE ground shipping every day on all orders. We also offer prioritized shipping options to make sure your items arrive when you need them. To learn more, please click on this link:

https://www.jbl.com/shipping.html

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Shipping Policy AKG

Shipping & Delivery Information

We offer FREE ground shipping every day and FREE 2nd Air on orders including portable speaker. We also have holiday shipping options to make sure your items arrive when you need them. To learn more, please click on this link:

https://www.akg.com/shipping.html

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Shipping Policy Infinity

Shipping & Delivery Information

We offer FREE ground shipping every day and FREE 2nd Air on orders including portable speaker. We also have holiday shipping options to make sure your items arrive when you need them. To learn more, please click on this link:

https://www.infinityspeakers.com/shipping.html

Was this helpful? Thank you for your feedback!