How To

How To

1867 results
  • TOUR ONE M2

    Software Update Release Notes

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    Version:  5.6.0

    Release Date: November 29th, 2024

    What’s New

    1. Add Auracast support
    2. Stability and performance improvements

     

  • TOUR PRO 2

    Software Update Release Notes

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    Version:  6.2.0 (earbuds)

    Release Date: February 25th, 2025

    Release Media: OTA (over the air) Automatic Update through JBL Headphone App

     

    What’s New

    1. Add Auracast support
    2. Stability and performance improvement

     

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    Version:  5.7.0 (earbuds)

    Release Date: June 3, 2024

    Release Media: OTA (over the air) Automatic Update through JBL Headphone App

     

    What’s New

    1. Add support for Google Find My Device
      1. Find My Device for your headphones can be enabled through the Google Find My Device app, which is available on the Google Play Store

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    Version:  1.5.9 (charging case)

    Release Date: February 22, 2024

    Release Media: OTA (over the air) Automatic Update through JBL Headphone App

     

    What’s New

    1. Resolve charging case time display error when iPhone country is set to Thai

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    Version:  1.5.7 (charging case)

    Release Date: December 15, 2023

    Release Media: OTA (over the air) Automatic Update through JBL Headphone App

     

    What’s New

    1. Performance improvement

     

     

  • TOUR PRO 3

    Software Update Release Notes

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    Version:  4.9.2 (earbuds)

    Release Date: April 21st, 2025

    Release Media: OTA (over the air) Automatic Update through JBL Headphone App

     

    What’s New

    1. Fixed bug in custom EQ feature

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    Version:  4.7.0 (earbuds)

    Release Date: February 24th, 2025

    Release Media: OTA (over the air) Automatic Update through JBL Headphone App

     

    What’s New

    1. Improved Auracast performance for better range and stability with fewer audio drop outs
    2. Reduced voice prompt volume from 10 to 8

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    Version:  4.4.0 (earbuds) ; 4.6.0 (charging case)

    Release Date: February 17th, 2025

    Release Media: OTA (over the air) Automatic Update through JBL Headphone App

     

    What’s New

    1. Improved Auracast performance
    2. Improved Ambient Aware & Talk Thru performance
    3. Improved call performance
    4. Performance improvements
  • To pause/play music, tap center button on right or left ear for 1 second. To skip tracks forward, DOUBLE CLICK the center button on right or left ear. Unfortunately, you cannot skip tracks backward.
  • To skip tracks forward, double click the PAUSE/PLAY to advance to the next track. Please note: You can only skip tracks forward. This speaker does not have the capability to skip to the previous track.
  • First, ensure that you have the Google Assistant or Amazon Alexa apps installed on your device, depending on the voice assistant you want to use. Go to your app store to download the intended voice assistant app, then add your headphones as a device in the app if necessary. Finally, enable the intended voice assistant in the settings of the My JBL Headphones app and assign which earbud you want to use to control it. The voice assistant app must be open for it to work correctly. It can be opened from within the My JBL Headphones app by tapping the name of the required voice assistant after you have selected it for use and assigned a gesture to one of your earbuds to control it.
  • TUNE BEAM

    Software Update Release Notes

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    Version:  4.4.0

    Release Date: September 8, 2023

    Release Media: OTA (over the air) Automatic Update through JBL Headphone App

     

    What’s New

    1. Add L/R sound balance feature
    2. Minor bug fixed for better user experience


  • TUNE BUDS

    Software Update Release Notes

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    Software Version: V6.1.0

    Release Date: November 22nd, 2024

    Release Media: OTA (over the air) via JBL Headphone App

     

    What’s New

    1. Add Google Audio Switch (AS) feature support
    2. Stability and performance improvement

     

  • JBL Tune Flex is packed with two types of ear tips. These are called “Open Ear Tips” and “Sealing Ear Tips”.
    When you click the Ear Tips mode, you will hear a tone to remind you of the different sound modes (Voice prompts not ready yet).
  • Numbers 1-6 do NOT relate to ANC level, but you can find the optimal performance for your ears by selecting one of the bubbles. 
    Ambient Sound Control.png
  • You can choose the “Ear Tip Sound Settings” feature in the JBL Headphones app or activate this feature by tapping three times + holding the left earbud. 
    Ear Tip Sound Settings.png
  • TUNE FLEX
    Software Update Release Notes

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    Software Version:  V4.5.0 (global)
    Release Date:  May 6th, 2025
    Release Media:  OTA (over the air) via JBL Headphone App

    What’s New

    1. Improved charging function stability
    2. Added Google Audio Switch support
    3. Improved EQ feature
    4. Minor bug fixes for better user experience

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    Software Version:  V3.1.0 (global)
    Release Date:  September 14, 2022
    Release Media:  OTA (over the air) via JBL Headphone App


    What’s New

    1. Improved the connectivity between left and right earbud.
    2. ANC (active noise cancelling) can be activated more quickly.
    3. Optimized the APP user experience for better flow.
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