How To

Support Overview / How To

How To

1869 results
  • What JBL QuantumENGINE features can I use with my JBL Quantum Stream microphone?

    The JBL Quantum Stream microphone is compatible with the JBL QuantumENGINE software. You can customize or use the following settings/features via the JBL QuantumENGINE:

    Microphone settings
    Polar patters (Cardioid / Onnidirectional)
    Equalizer
    RGB LED Light colors + animations/effects
    Update firmware + software
  • What kind of data does JBL LINK 10, 20, 300 or 500 collect?
    Only data to make Google Assistant more efficient and Google services faster. When interacting with the speaker you will receive more personalized feedback in the future.
  • What kind of enhancers come on the ITX 2000?
    The ITX models come with two sizes: size 5 and the larger size 7. They are referred to as the Limited Edition lock tongue and groove enhancers. You can purchase two pairs for $10 on the Yurbuds accessories and enhancers page.
  • What kinds of sensors do the Vi headphones have? Can they track my heart rate?
    The Vi headphones have a couple different sensors, including a touch sensor (for interacting with Vi), a gyroscope (for rotational motion), accelerometer (for movement or vibrations) and a barometer (for elevation / atmospheric pressure). Plus they house a “custom” sensor that uses visible-light and infrared LEDs along with photodiodes, all in the left ear bud, to determine your heart rate. The headphones can also talk to your iPhone/Android's GPS and Wi-Fi to help with figuring out location and other information.
  • What language does the Smart Case support?

    The Smart Case only supports English, so even if you change the language in the JBL Headphones app, it will remain in English.

  • What languages are supported by JBL QuantumENGINE?
    The JBL QuantumENGINE supports up to 20 languages. You can select the preferred language in the system section.
  • What material are the ear cushions made of?
    The ear cushions are made of protein leather.
  • What platforms are compatible with JBL Quantum Stream?

    The JBL Quantum Stream mic is compatible with the following platforms:

    PC (Windows)
    PlayStation 4
    PlayStation 5
    Nintendo Switch
    Mobile*
    Mac

    * Most newer phones are compatible.
  • What platforms can I use with my JBL Quantum 910 Wireless?
    The JBL Quantum 910 Wireless headset is compatible via 3.5mm jack with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR. You can use the USB connection with PC, PlayStation and Nintendo Switch.
  • What platforms can I use with my JBL Quantum ONE headset?
    The JBL Quantum ONE headset is compatible via 3.5mm jack with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR. You can use the USB connection with PC.
  • What platforms can I use with my JBL Quantum TWS?

    The JBL Quantum TWS supports two types of wireless connection at the same time. It's compatible with any Bluetooth compatible devices while the USB wireless dongle enables compatibility with PC/Mac, PS4/5, Nintendo SwitchTM, TV and iPads and AndroidTM devices with USB-Connection (Note: Type-C supports PS5 while type-A is compatible with all PlayStationTM model).

  • What router port numbers does the Harman Kardon Wireless HD Audio System use?
    The Harman Kardon Wireless HD Audio System uses UDP ports 6060 and 6080.
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