How To
How To
1867 results
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The led indicator will be solid blue.Was this helpful? Thank you for your feedback!
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When the speaker is switching quickly between music sources via Bluetooth, it's normal to experience a very short 'pop' sound because the Bluetooth signal is breaking in and doing the handshake with the speaker. It won't appear after the Bluetooth signal is stable.Was this helpful? Thank you for your feedback!
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Please note that the LFE Trim function is only active with surround source signals that feature a separate LFE track for the subwoofer. It does not affect subwoofer level when playing stereo or mono.Was this helpful? Thank you for your feedback!
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When out in the world, on the beach, in a park, etc., the ALEXA feature will not work because the unit will not be connected to the internet via wi-fi. You can connect it to a wi-fi hotspot on a phone, if you like, or you can use it as a portable Bluetooth speaker.Was this helpful? Thank you for your feedback!
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This problem is usually caused by pressing down too hard on the soundbar's VOL + or VOL - Buttons. Only press just enough for one click to be felt. If a second click is felt in the button, you are pressing too hard, and you are actually activating the MUTE function for learning, not VOL up or down. You may have to repeatedly let go of the VOL button on the soundbar, followed by pressing it again and then pressing the VOL button on the TV remote before the surround light on the soundbar lights up white and goes back to amber flashing, as a sign that this function has been learned. This is no problem, though. Just keep trying until the three commands have been learned. The soundbar only exits learning mode when you press and hold the surround button as the final step.Was this helpful? Thank you for your feedback!
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• Please check whether your head unit Bluetooth support EDR (Enhanced Data Rate) • If the head unit does not support EDR this will cause the transfer data rate to be low and will impact the audio quality.Was this helpful? Thank you for your feedback!
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The PartyBoost feature is not available when your JBL speaker is connected to a computer via Bluetooth. This is a technical limitation. When connected to a computer, the computer is acting as the primary device. Therefore, the JBL speaker does not have control of re-transmitting the Bluetooth signal to other JBL speakers.
NOTE: Speakers effected by this are the JBL Flip 5, JBL Flip 6, JBL Charge 5, JBL Pulse 4, JBL Xtreme 3, and JBL Boombox 2, as well as all future products featuring the PartyBoost feature.Was this helpful? Thank you for your feedback! -
The rechargeable AAA cells may of course be worn out, or they may not be installed at all. If this is the case, either insert the cells, or you can order new cells as original spare parts. Please contact Harman Helpdesk for your country, or the distributor for your country, for further info about how to buy new cells. Please note that the cells MUST be compatible with charging contact for the minus pole located on the side of the cell. Normal cells will not work. This is clearly mentioned in the owner's manual, and shown with a drawing. If you have purchased new cells with plastic coating along the length of the cell, it may be possible to peel off the coating by cutting gently with a knife, then peeling it off. Only about 1 cm needs to be open to the metal, closest to the flat end, for contact to be possible. Please note that the ear pads on K 912 are removed by simply grabbing the plastic plate that holds the ear pad, and pulling it away from the ear pod. There is one battery in each ear pod. For K 915, never just pull the pad away, since the locking claws are released by being rotated away from their locked position.. Both batteries are under the right-hand pad, and there is a silk-screened instruction on the top of the pod, showing that you must rotate the pad plate just a few mm counter-clockwise to unlock it.Was this helpful? Thank you for your feedback!
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The wireless charge receiver in the smartphone may not be adequately coupled to the wireless charging transmitter on Smartbase. Re-adjust your smart phone’s position on the wireless charge arm.Was this helpful? Thank you for your feedback!
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To set up the Harman Kardon Adapt in the HK Controller app, you have to select "One speaker", not the Adapt+ option. When selecting "One speaker", simply follow the on-screen instructions to install your Adapt on the Wi-Fi network. Note that the instructions for Adapt devices will appear on your screen after 30-45 seconds (Only Apple devices).Was this helpful? Thank you for your feedback!
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Yes it will.Was this helpful? Thank you for your feedback!
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If you only hear sound from one speaker in an MRM group, skip to the next song. After this, both speakers should play music correctly. You can then go back to the first song or continue playing where you left off.
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Please check the picture settings on your cable box, particularly the aspect ratio settings, which will vary depending on the brand and model of your cable box and on your local cable provider. You may wish to consult with your cable provider for more information on how to adjust the cable box's settings. Some settings, such as a setting to force an analog channel's native 4:3 aspect ratio to 16:9 widescreen to fit your display, may interfere with the cable system's copy-protection feature and cause distortion.Was this helpful? Thank you for your feedback!
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This is caused by the volume synchronizaton system in the iPad. When you switch off the iPad with click sounds activated, it sends the click sound to the Go+Play, also ordering the Go+Play to increase volume to maximum. The hiss is a result of the Go+Play Wireless being at full volume. As soon as you re-start your music playing from the iPad, volume is back to normal music use. If you do not switch the iPad on again, the Go+Play goes into standby after a few minutes, and the hiss disappears. You can prevent this problem by de-activating the click/alarm sounds on the iPad.Was this helpful? Thank you for your feedback!
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Some vehicles don’t provide an isolated ground for the head unit which may introduce noise. Please connect your smartphone to JBL DRG and enable the “Aux Noise Cancel” button in the App. This can be found right after Aux Line option in Connection Mode section.Was this helpful? Thank you for your feedback!
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Some head units in the vehicles use isolated grand, if JBL DRG use isolated grand as well, this will disable the chips inside DRG. Please connect your smartphone with JBL DRG and disable the “Aux Noise Cancel” button in the Apps right after Aux Line option in Connection Mode section.Was this helpful? Thank you for your feedback!
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What you are experiencing is normal. The Focus 700 is actually the Focus 500 headphone but with the added bonus of a charging case.Was this helpful? Thank you for your feedback!
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What you are experiencing is normal. The Inspire 700 is actually the Inspire 500 headphone but with the added bonus of a charging case.Was this helpful? Thank you for your feedback!
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Please press the round POWER Button on the FLIP again for 3 seconds, until the light in the button flashes blue/red. This will deactivate any active BT connection in the FLIP, and it should now become visible in the list of BT components on your smartphone or tablet. Pairing is now possible.Was this helpful? Thank you for your feedback!
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The order of tracks and folders on your USB stick will not be listed in alphabetical order. The sequence of the tracks or folders will be listed based on the number and types of tracks in the folders.Was this helpful? Thank you for your feedback!
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JBL LINK 10 and LINK 20 has 32 volume steps, and LINK 300 and LINK 500 has 48 volume steps. For broader volume changes, hold down either the volume + or - butons. Use individual presses for fine volume adjustments.Was this helpful? Thank you for your feedback!
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The volume level of the speaker is depends on the level of the source file itself. Some Dolby Atmos Music tracks are made to be quieter, and some louder.
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When a connected Bluetooth device goes out of range, the JBL Micro Wireless will try to reconnect to it for 3 minutes. After 3 minutes the Micro Wireless can connect to other Bluetooth devices again.Was this helpful? Thank you for your feedback!
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Yes, after half an hour of inactivity, and provided Bluetooth pairing has been interrupted, Aura goes into full Standby. Now the wi-fi control light will no longer blink.Was this helpful? Thank you for your feedback!
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This is not an error. The App links to the Harman Kardon website when the "?" Button is tapped. User can then search the Quick Start Guide or Owner's Manual on the website.Was this helpful? Thank you for your feedback!
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In Bluetooth, there may be a small difference between the telephone (source) and the JBL Control X wireless unit. This means that they are not using the same scale. In any case, the difference will remain within one audio step on the phone or speaker.Was this helpful? Thank you for your feedback!
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Soundshift only works for the Boost TV itself, and cannot stop the other JBL Connect device. To stop the second device, press the JBL Connect button on your remote or device and they will disconnect.Was this helpful? Thank you for your feedback!
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The InfinityLab power bank is not waterproof, if it gets wet, there's a chance for short-circuit, which can cause damage to other electronics that you plug into them. Ensure that you keep your power bank dry at all times.Was this helpful? Thank you for your feedback!
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If you see this message, you must download the Device Utility app from the Google Play Store. Follow the instructions in the app to activate your speaker, and then return to the Google Home app to complete the setup.
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This is addressed in the owner's manual. After associating a group of four speakers, when deciding to go back to normal operation as two pairs, it is recommended to reset them to factory default settings, which requires associating speaker pairs again.Was this helpful? Thank you for your feedback!
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JBL Connect feature is using Bluetooth technology, so it is hard to say how far you can walk away. Depending on what other signals you have at your place that could interupt and wall material between speakers.Was this helpful? Thank you for your feedback!
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JBL Connect feature is using Bluetooth technology, so it is hard to say how far you can walk away. Depending on what other signals you have at your place that could interupt and wall material between speakers.Was this helpful? Thank you for your feedback!
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The source device may need to be in Standby, not just stopped, for the Soundbar to go into Standby mode using the optical or coaxial inputs.Was this helpful? Thank you for your feedback!
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If the network does not appear, you can manually type in the network name (SSID) and password to connect.
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You can manually type in the network name (SSID) and password to connect if the network does not appear.Was this helpful? Thank you for your feedback!
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When you have associated two pairs of speakers, the range between primary and secondary speakers (all 3 speakers), will be maximum 10 meters. The range will increase if you only use one pair of speakers (30 meters). We recommend placing the speakers on a high-level surface or shelf, for best possible connection.Was this helpful? Thank you for your feedback!
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When using the JBL One app to control USB audio playback, please wait more than 1 second in between button presses.
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You should hear the audible voice stating ‘low battery’ when you have about 20 minutes left of battery life left on the UA WIRELESS headphones. If you have an Apple device, you will actually be able to see the battery life in the upper right hand corner of the device next to the BT symbol.Was this helpful? Thank you for your feedback!
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If there is no activity on your JBL Boost TV, it will go into standby mode after 20 minutes, and will take a couple of seconds to turn on after standby mode.Was this helpful? Thank you for your feedback!
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If there is no activity on your JBL SB 250, it will go into standby mode after 20 minutes, and will take a couple of seconds to turn on after standby mode.Was this helpful? Thank you for your feedback!
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NOTE: LINK speakers must be set up on a WiFi network before Bluetooth can be activated. Once it is set up, you can use Bluetooth anywhere (Unless you reset the speaker and start all over with installation).
Pairing issues with a Smartphone or Tablet:- First try to restart the Bluetooth connection on your source device (Smartphone/tablet) by switching Bluetooth off and on again with a short pause in between.
- Forget previous paired connection (on your smartphone/tablet) in your Bluetooth settings if you once had paired with our product.
- Try to restart source device(Smartphone/tablet) by powering it off and on again, and after restart try to establish a Bluetooth connection to your JBL LINK device.
- If above does not work, then try to restart your JBL LINK device by turning it off and on again.
- Press and hold down the Bluetooth button on your JBL LINK device to initiate pairing mode again.
- Go into Bluetooth settings on your Smartphone/tablet.
- Perform a restart or reset if you are not able to connect after above steps.
JBL LINK Bluetooth specifications:- Bluetooth version 4.2
- A2DP v1.3 with SBC Audio Codec.
- AVRCP v1.5
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There are multiple ways to check your heart rate (HR) while using your headphones both in and out of workouts. On the UA Record mobile app select the UA Sync icon in the upper right hand corner of the dashboard. If your headphones are connected, they will appear under "My Apps and Devices". Tap on "UA Sport Wireless Heart Rate" and you will see your headphones settings. Your current heart rate will appear under the headphones' image. You will hear your heart rate when using the headphones during a UA Record workout with audio coaching. While using with your UA Band during a workout your HR will be shown with your workout stats and will coordinate with the HR zone LED on the Band. You also can simply tap the UA logo on the RIGHT ear bud to hear the audible voice stating your heart rate reading.Was this helpful? Thank you for your feedback!
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At the bottom of your Horizon alarm clock, you will see a little cap where the backup-battery resides. Turn the cover lid left to open it, and on the back of the cover lid, you will see the serial number.Was this helpful? Thank you for your feedback!
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There are threaded inserts for mounting screws in the bottom of the Omni 10+ and Omni 20+. Mounting accessories are not available via Harman Kardon. For Omni 10+ there are two mounting screw holes which are 3mm in diameter and 67mm apart. For Omni 20+ there are two mounting screw holes which are 3mm in diameter and 110,5mm apart.Was this helpful? Thank you for your feedback!
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In Amazon's app called Alexa. There you can set, change and login with your favorite supported music service. They offer Amazon Music, Spotify, Pandora and much more. Go to settings in the Alexa app, select "Music & Media.Was this helpful? Thank you for your feedback!
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You can view stats from your past workouts by going to your dashboard and tapping the Fitness quadrant. Tap the workout you would like to view. Your average and peak heart rate, heart rate distribution through your training session, and a graph of your real-time heart rate, will all be shown.Was this helpful? Thank you for your feedback!
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For headphones with version 4.0 of the firmware, updates will be available via jbl.com/app. For headphones with firmware version 5.0 or higher, update notification will be pushed via the appWas this helpful? Thank you for your feedback!
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Subwoofer placement is an art in itself. You will hear two different statements about the positioning of a sub. You will hear people say that it doesn't matter where you put the sub, you can put it anywhere in a room. You will also hear people say that placement is very critical. It sounds like these two statements contradict each other. Believe it or not, they don't. It is generally believed by most audio authorities that low frequencies (below 125Hz) are non-directional, and therefore, placement of a subwoofer within any listening room is not critical. While in theory it is true that the larger wavelengths of very low frequencies are basically non-directional, the fact is that when installing a subwoofer within the limited confines of a room, reflections, standing waves and absorptions generated within the room will strongly influence the performance of any subwoofer system. As a result, specific location of the subwoofer becomes important, and we strongly recommend that you experiment with placement before choosing a final location. Placing it in a corner is often times the most effective spot.Was this helpful? Thank you for your feedback!
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The sensor is located in the LEFT ear bud. The left enhancer will feature a cut out for the sensor and should be fully exposed.Was this helpful? Thank you for your feedback!
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The heart rate sensor is located inside the RIGHT earbud inside the sound tunnel. If the Heart Rate detection is activated and you remove the RIGHT earbud, the audio voice will notify you to insert the ear bud and will recalibrate once it is detected again.Was this helpful? Thank you for your feedback!
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Behind the speaker grill, at six o'clock, two cm. from the bottom.Was this helpful? Thank you for your feedback!
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The microphone is located on the remote small hole on the right sideWas this helpful? Thank you for your feedback!
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Under the little hole next to the phone reciever button.Was this helpful? Thank you for your feedback!
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On the BT and ELITE NXT series over-ear and on-ear models, the serial number sticker is on the inside of the headband left side, visible when the size adjustment is pulled all the way out. Serial numbers are also shown on the boxes. On ELITE 100 in-ear, it is on the box only.Was this helpful? Thank you for your feedback!
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The Serial Number is located on the strap hook (see image below), it may be necessary to remove the strap to see it clearly.
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It is a tiny white sticker, located on the inside of the left-hand size adjustment slider on E35.Was this helpful? Thank you for your feedback!
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The soundbar support SBC codec.Was this helpful? Thank you for your feedback!
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Our LINK BAR supports the following:
MP3, AAC-LC, HE+ACC, FLAC, Vorbis, Wav, CELT/opus via Wi-Fi streaming, and with Bluetooth SBC and AAC.Was this helpful? Thank you for your feedback! -
The Harman Kardon Aura Studio 2 features: Bluetooth v.4.1 A2DP v.1.3 AVRCP v.1.5Was this helpful? Thank you for your feedback!
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C-Media 6632A ProcessorWas this helpful? Thank you for your feedback!
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